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Keerthi Thomas

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Publications by Keerthi Thomas (bibliography)

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2011
 
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Mancini, Clara, Rogers, Yvonne, Thomas, Keerthi, Joinson, Adam N., Price, Blaine A., Bandara, Arosha K., Jedrzejczyk, Lukasz and Nuseibeh, Bashar (2011): In the best families: tracking and relationships. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 2419-2428.

A growing body of research has been exploring the use of control mechanisms to address the privacy concerns raised by location-tracking technology. We report on a qualitative study of two family groups who used a custom-built tracking application for an extended period of time. Akin to sociological breaching experiments, the study focuses on the interferences between location tracking and relationship management. We analyze the tensions that can arise between affordances of the technology and uses that the contracts between family members legitimize. We describe how, by fostering misperceptions and 'nudging' behaviors, location-tracking technology can generate anxieties and conflicts even in close relationships. We discuss their vulnerability to the overreaching effects of tracking, against which the use of mechanisms such as location-sharing preferences and feedback may not be socially viable.

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2010
 
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Mancini, Clara, Rogers, Yvonne, Bandara, Arosha K., Coe, Tony, Jedrzejczyk, Lukasz, Joinson, Adam N., Price, Blaine A., Thomas, Keerthi and Nuseibeh, Bashar (2010): Contravision: exploring users' reactions to futuristic technology. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems 2010. pp. 153-162.

How can we best explore the range of users' reactions when developing future technologies that may be controversial, such as personal healthcare systems? Our approach -- ContraVision -- uses futuristic videos, or other narrative forms, that convey either negative or positive aspects of the proposed technology for the same scenarios. We conducted a user study to investigate what range of responses the different versions elicited. Our findings show that the use of two systematically comparable representations of the same technology can elicit a wider spectrum of reactions than a single representation can. We discuss why this is so and the value of obtaining breadth in user feedback for potentially controversial technologies.

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2009
 
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Thomas, Keerthi, Mancini, Clara, Jedrzejczyk, Lukasz, Bandara, Arosha K., Joinson, Adam, Price, Blaine A., Rogers, Yvonne and Nuseibeh, Bashar (2009): Studying location privacy in mobile applications: 'predator vs. prey' probes. In: Proceedings of the 2009 Symposium on Usable Privacy and Security 2009. p. 33.

 
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Changes to this page (author)

05 Jul 2011: Modified
02 Nov 2010: Modified
08 Sep 2009: Added

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URL: http://www.interaction-design.org/references/authors/keerthi_thomas.html
Jul 10

Visual appearance is one of the most effective variables for quickly differentiating one application from another

-- Bob Baxley, 2003

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!