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Kate Williams

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Publications by Kate Williams (bibliography)

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2012
 
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Williams, Kate, Ahmed, Shameem, Lenstra, Noah and Liu, Qiyuan (2012): What is community informatics?: a global and empirical answer. In: Proceedings of the 2012 iConference 2012. pp. 598-600.

Various definitions of community informatics have been advanced [1, 2, 3], each relatively prescriptive but all centered on the interaction between local, historical community and either information or information technology. The IT revolution continues to unfold and intersect in new ways with local communities, leaving the field in a state of flux. We are carrying out a systematic collection and analysis of the literature in order to obtain an empirical (rather than prescriptive) definition of the field. Moreover, librarians and LIS scholars participated in early "community information systems" work [4, 5], but what role do they play today? To the best of our abilities, we are seeking global rather than country-bounded answers, and we invite others to join us in order to complete this task.

© All rights reserved Williams et al. and/or their publisher

2011
 
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Williams, Kate (2011): The cybernavigators of Chicago public library and the 'informatics moment': the information revolution in civil society and people's everyday lives. In: Proceedings of the 2011 iConference 2011. pp. 472-477.

Community informatics research examines how people in their everyday lives, in civil society, are navigating the information revolution. An empirical study is underway in Chicago, USA, of the process whereby public library patrons get help with using computers and the internet. This involves the public library providing 1) networked public access computers and 2) helping staff called CyberNavigators. The focus here is on the latter, and four key findings have emerged. First, the process of getting help from a CyberNavigator is a particular instance of a central process in the information society that we call the 'informatics moment.' Second, this informatics moment entails four types of digital literacy work. Third, social capital is a critical contributing factor. And finally, by means of this informatics moment and the staffing arrangement that has evolved to support it, the conscious invention of the branch public library of the future is underway.

© All rights reserved Williams and/or ACM Press

2003
 
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Williams, Kate (2003): Research note: Across the United States, 85, 000 to 144, 000 public computing sites. In First Monday, 8 (4) .

 
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23 Nov 2012: Modified
10 Nov 2012: Modified
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URL: http://www.interaction-design.org/references/authors/kate_williams.html
Jul 12

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

-- Jakob Nielsen

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!