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Current place of employment: Lloyd's Register
Dr Jonathan Earthy is Principal Human Factors Specialist for Lloyd's Register. He joined Lloyd's Register in 1992 after working for British Petroleum and Imperial Chemical Industries. He is responsible for research and development with respect to the Human Element and Systems Engineering. He coordinates all technical aspects of Lloyd's Register's treatment of the Human Element and its involvement with IMO, IEC and ISO on these topics. He is editor of ISO 17894, ISO PAS 18152, ISO TR 19529. ISO/IEC TR 24774.
Publications by Jonathan Earthy (bibliography)
Jokela, Timo, Siponen, Mikko, Hirasawa, Naotake and Earthy, Jonathan (2006): A survey of usability capability maturity models: implications for practice and research. In Behaviour and Information Technology, 25 (3) pp. 263-282.
Improving the position and effectiveness of user-centred design (UCD) in software and product development is a challenge in many companies. One step towards improvements is to carry out a usability capability maturity (UCM) assessment to evaluate the strengths and weaknesses of a development organisation in UCD. While several diverse UCM models have been introduced, little research has been published in the public domain on these models. The paper aims to fill this gap by analysing the main features of the models. The results show that most models represent different approaches -- although some of them have the same roots -- meaning that understanding one model is not enough to understand the basics of another model. All models can be used for examining the status of UCD in individual development projects. In addition, models provide various means for assessment of the status of UCD in other organisational areas. The level of documentation of models varies a lot, and very few empirical research results exist. Based on the results, implications for practice and research are suggested.
© All rights reserved Jokela et al. and/or Taylor and Francis
Earthy, Jonathan, Jones, Brian Sherwood and Bevan, Nigel (2001): The improvement of human-centred processes -- facing the challenge and reaping the benefit of ISO 13407. In International Journal of Human-Computer Studies, 55 (4) pp. 553-585.
Human-centred design processes for interactive systems are defined in ISO
13407 and the associated ISO TR 18529. The publication of these standards
represents a maturing of the discipline of user-centred design. The systems
development community see that (at last) Human Factors has processes which can
be managed and integrated with existing project processes. This internationally
agreed set of human-centred design processes provides a definition of the
capability that an organization must possess in order to implement user-centred
design effectively. It can also be used to assess the extent to which a
particular development project employs user-centred design. As such, it
presents a challenge to the Human Factors community, and indeed a definition of
good practice may even be regarded by some as an unwelcome constraint. This
paper presents the background to the process-level definition of user-centred
design and describes how it relates to current practice. The challenges,
benefits and use of a defined human-centred design process are presented. The
implications for Human Factors and other disciplines are discussed. In
Appendices A-D, the process terminology and the contents of ISO 13407 and ISO
TR 18529 are described in more detail, and three examples are given (in
Appendix D) of using this process improvement approach to improve the actual
design methods in three organizations.
© All rights reserved Earthy et al. and/or Academic Press
Earthy, Jonathan, Pullinger, David, Fowler, Chris, Page, Stephen and Sutcliffe, Alistair G. (1992): HCI, Where's the Practice?. In: Monk, Andrew, Diaper, Dan and Harrison, Michael D. (eds.) Proceedings of the Seventh Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers VII August 15-18, 1992, University of York, UK. pp. 477-479.
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