Human Factors Professional with extensive experience in user interface design, systems engineering and testing with strong emphasis in telecommunications. Experienced in taking a product through the entire product life cycle from concept through design, implementation, testing and launch. Skilled in organizing, leading, teaming with others to generate solutions to complex processes and technologies by consistently meeting or exceeding goals and objectives.
Chin, John P. (1996): Personality Trait Attributions to Voice Mail User Interfaces. In: Proceedings of the ACM SIG CHI April 13-18, 1996, Vancouver, BC, Canada. pp. 248-249.
Chin, John P. (1993): A human factors study of speech tone delays.. In: 14th International Symposium: Human Factors in Telecommunications May 11-14, 1993, Darmstadt, Germany. p. 445.
Chin, John P., Herring, Richard D. and Familant, M. Elliott (1992): A Usability and Diary Study Assessing the Effectiveness of Call Acceptance Lists. In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. pp. 216-220.
Chin, John P. (1992): A Human Factors Study of Speech Tone Delays.. In: Proceedings of the American Voice Input-Output Society AVIOS92 September 22-24, 1992. pp. 349-356.
Norman, Kent L. and Chin, John P. (1989): The Menu Metaphor: Food for Thought. In Behaviour and Information Technology, 8 (2) pp. 125-134
Chin, John P. (1989): A Dynamic User-Adaptable Menu System: Linking it All Together. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 413-417.
Chin, John P., Diehl, Virginia A. and Norman, Kent L. (1988): Development of an Instrument Measuring User Satisfaction of the Human-Computer Interface. In: Soloway, Elliot, Frye, Douglas and Sheppard, Sylvia B. (eds.) Proceedings of the ACM CHI 88 Human Factors in Computing Systems Conference June 15-19, 1988, Washington, DC, USA. pp. 213-218. Available online
Norman, Kent L. and Chin, John P. (1988): The Effect of Tree Structure on Search in a Hierarchical Menu Selection System. In Behaviour and Information Technology, 7 (1) pp. 51-65
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