John Bennett

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Publications by John Bennett (bibliography)

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» 1997 «

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Bennett, John (1997): Foreseeing the Future: ACM97. In Interactions, 4 (4) pp. 66-74

» 1996 «

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Winograd, Terry, Bennett, John, Young, Laura De and Hartfield, Brad (eds.) (1996): Bringing Design to Software. Addison-Wesley Publishing
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» Interaction Design: [/encyclopedia/interaction_design.html]


» 1993 «

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Karat, John and Bennett, John (1993): CSCW'92 Workshop Report: Understanding and Supporting Successful Group Work in Software Design. In ACM SIGCHI Bulletin, 25 (4) pp. 51-56

Fifteen people participated in the one day workshop held at CSCW'92 in Toronto on October 31, 1992. The workshop announcement invited experienced practitioners and reflective researchers to submit short position papers as background for discussion. The focus was on how people doing software design activities in groups can be effectively supported. Our overall objective was to create a dialog within which we could characterize a microcosm of group work that takes place during the complex activity of design. If we could develop some understanding of design aspects, we could then identify different types of support and interventions that might be helpful. In this way each of us as individuals in our subsequent work might increase the probability of outcomes considered successful in terms of both design team results and design team processes.

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» 1992 «

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Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California.

» 1990 «

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Bullen, Christine V. and Bennett, John (1990): Learning from User Experience with Groupware. In: Halasz, Frank (ed.) Proceedings of the 1990 ACM conference on Computer-supported cooperative work October 07 - 10, 1990, Los Angeles, California, United States. pp. 291-302.

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Karat, John and Bennett, John (1990): Supporting Effective and Efficient Design Meetings. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert and Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 365-370.

We present a description of the methodology employed in our evolving user-centered design framework. Our experience suggests that the quality of human-computer-interaction (HCI) supported by a system design will be strongly influenced by the insight generated in design work at early stages of development. Our methodology focuses on creating a shared vision and working environment within the design team for productive action on system objectives, constraints, resources, and proposed designs. Two aspects of the methodology which we focus on are use of the walls of a "design room" to hold representation of the design-in-progress, and fostering collaboration through discussions by team members with different skills and perspectives. Our experience indicates that the framework and techniques used within it are generally applicable, but that successful use requires attention to characteristics of each particular design project and group.

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Bennett, John, Conklin, Peter, Guevara, Karmen, Mackay, Wendy E. and Sancha, Tom (1990): HCI Seen from the Perspective of Software Developers. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert and Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 1039-1042.

» 1989 «

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Butler, Keith A., Bennett, John, Polson, Peter G. and Karat, John (1989): Report on the Workshop on Analytical Models. In ACM SIGCHI Bulletin, 20 (4) pp. 63-79

» 1987 «

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Bennett, John, Lorch, Douglas J., Kieras, David E. and Polson, Peter G. (1987): Developing a User Interface Technology for Use in Industry. In: Bullinger, Hans-Jorg and Shackel, Brian (eds.) INTERACT 87 - 2nd IFIP International Conference on Human-Computer Interaction September 1-4, 1987, Stuttgart, Germany. pp. 21-26.

We are developing a user interface technology to address ease of learning and ease of use concerns on the user side of the interface during the design process. Modelling the user how-to-do-it knowledge required by a design is one step toward development of such a technology. We report on an evolving methodology that is intended to give developers early warning indications of potential usability problems that may arise from a set of design decisions.

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» 1986 «

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Bennett, John (1986): Observations on Meeting Usability Goals for Software Products. In Behaviour and Information Technology, 5 (2) pp. 183-193

Making software products more usable has been stated as an industrial, national, and even international goal. Constructive exchanges between those working in universities to build theory and those working in industry to build products have been identified as one way to speed the achievement of this goal Programmes within IBM have encouraged such exchanges. Drawing on my experience in IBM, I outline some of the problems in setting and meeting software usability goals, discuss briefly the nature of collaborative work, and suggest ways to facilitate working together for mutual benefit despite possible differences in culture and purpose.

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» 1984 «

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Bennett, John (1984): Behavioral Issues in the System Development Cycle. In: Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. pp. 863-864.

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Bennett, John (1984): The Concept of Architecture Applied to User Interfaces in Interactive Computer Systems. In: Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. pp. 865-870.

Work is emerging that will influence the evolution of the interfaces presented to users of computer systems. A central question is: "What abstractions from current specific systems are needed to support transfer of productive user habits as people adapt to new hardware and software technology?" An orderly evolution requires that users recognize similarity of control functions (e.g., select an object) even though the details of object presentation and of the way the user invokes the function are clearly different in different products. Managing such an evolution requires that we understand what must be held in common across products. Details of work in industry are proprietary; this brief paper outlines some of the problems that are being solved to make concept of a "user interface architecture" become a reality.

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» 1982 «

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Bullen, Christine V., Bennett, John and Carlson, Eric D. (1982): A Case Study of Office Workstation Use. In: Limb, John O. (ed.) Proceedings of the SIGOA Conference on Office Information Systems 1982 June 21-23, 1982, Philadelphia, Pennsylvania, USA. pp. 101-107.

This paper describes the use of the Office Analysis Methodology to study a specific office environment in order to determine requirements for an advanced office workstation. The research site environment was unique in providing an opportunity to observe a natural growth pattern in the use of advanced technology. Specific workstation requirements were identified and are being implemented. Interesting observations are reported in the following areas: categories of secretarial work, use of existing workstations, influence of a community of users, access to shared services, and impacts on productivity and organization behavior.

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Changes to this page (author)

25 Feb 2010: Enabled abstracts to be shown on John Bennett's author page.
10 Jun 2008: Author was edited
10 Jun 2008: The reference information for a Book on this page was edited
27 Jun 2007: Author was edited
24 Jun 2007: Author was edited
23 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1982-1997
Publication count:13
Number of co-authors:16



Productive colleagues

John Bennett's 3 most productive colleagues in number of publications:

Wendy E. Mackay:57
Terry Winograd:56
John Karat:44


Collaboration count

Number of publications with 3 favourite co-authors:

John Karat:3
Peter G. Polson:2
Christine V. Bullen:2

 

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Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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