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Jayson Webb

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Publications by Jayson Webb (bibliography)

1999

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Curtis, Paula, Heiserman, Tammy, Jobusch, David, Notess, Mark and Webb, Jayson (1999): Customer-Focused Design Data in a Large, Multi-Site Organization. In: Altom, Mark W. and Williams, Marian G. (eds.) Proceedings of the ACM CHI 99 Human Factors in Computing Systems Conference May 15-20, 1999, Pittsburgh, Pennsylvania. pp. 608-615.

“Qualitative user-centered design processes such as contextual inquiry can generate huge amounts of data to be organized, analyzed, and represented. When you add the goal of spreading the resultant understanding to the far reaches of a large, multi-site organization, many practical barriers emerge. In this paper we describe experience creating and communicating representations of contextually derived user data in a large, multi-site product development organization. We describe how we involved a distributed team in data collection and analysis and how we made the data representations portable. We then describe how we have engaged over 200 people from five sites in thinking through the user data and its implications on product design.”

Cited in the following chapter:

» Contextual Design: [/encyclopedia/contextual_design.html]

1987

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Wickens, Christopher D., Fracker, Lee and Webb, Jayson (1987): Cross-Modal Interference and Task Integration: Resources or Preemption Switching?. In: Proceedings of the Human Factors Society 31st Annual Meeting 1987. pp. 679-683.

“Data are reviewed from experiments that have contrasted intra-modal (visual-auditory) presentation. Five different processing mechanisms that are operating in dual stimulus tasks are described, and it is concluded that in the studies where visual scanning is not required, cross-modal effects are of two classes. When the visual task is continuous (tracking), a discrete auditory stimulus will preempt tracking performance relative to a discrete visual stimulus, leading to an effective shift in allocation bias. When both tasks are discrete, the data regarding the relative advantages of cross-vs. intra-modal interference are ambivalent.”

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