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Jay Lundell

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Publications by Jay Lundell (bibliography)

» 2007 «

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Kimel, Janna and Lundell, Jay (2007): Exploring the nuances of Murphy's Law -- long-term deployments of pervasive technology into the homes of older adults. In Interactions, 14 (4) pp. 38-41

» 2005 «

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Goodman, Joy and Lundell, Jay (2005): HCI and the older population. In Interacting with Computers, 17 (6) pp. 613-620

» 2003 «

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Morris, Margaret E., Lundell, Jay, Dishman, Eric and Needham, Brad (2003): New Perspectives on Ubiquitous Computing from Ethnographic Study of Elders with Cognitive Decline. In: Dey, Anind K., Schmidt, Albrecht and McCarthy, Joseph F. (eds.) UbiComp 2003 Ubiquitous Computing - 5th International Conference October 12-15, 2003, Seattle, WA, USA. pp. 227-242. Available online

» 1995 «

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Lundell, Jay and Anderson, Steve (1995): Designing a "Front Panel" for Unix: The Evolution of a Metaphor. In: Katz, Irvin R., Mack, Robert L., Marks, Linn, Rosson, Mary Beth and Nielsen, Jakob (eds.) Proceedings of the ACM CHI 95 Human Factors in Computing Systems Conference May 7-11, 1995, Denver, Colorado. pp. 573-579. Available online

“The Front Panel component of the Common Desktop Environment is a culmination of several year's effort in designing a "dashboard-like" element for graphical Unix desktop systems. This design was a cooperative effort between graphic design artists, human factors professionals, and software designers, and eventually became a cross-company effort as it was adopted for the Common Desktop Environment. We describe the processes that emerged to support this design, and make observations about how metaphors may evolve over time.”

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» 1993 «

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Lundell, Jay and Williams, David (1993): Integrating QFD into Software Development: A Case Study. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 404-409.

“In trying to develop software that is usable and that meets customers needs, two problems arise. First, although customer input may be collected at the beginning of the project, this information may be neglected as the design and implementation of the software gets underway. Second, even when customer feedback survives throughout development, members of the project team may interpret the customer feedback in different ways due to different internal objectives, leading to less than optimal designs. This paper describes a case study in the use of QFD (Quality Function Deployment) as a method to promulgate accurate customer feedback throughout the entire design cycle of a software product.”

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» 1991 «

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Lundell, Jay and Notess, Mark (1991): Human Factors in Software Development: Models, Techniques, and Outcomes. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 145-151. Available online

“We present the results of a survey designed to identify ways that human factors engineers have been successfully involved in software projects. Surveys describing successful and unsuccessful outcomes were returned by 14 human factors engineers and 21 software and documentation engineers at Hewlett Packard. In addition to describing the type of involvement and techniques used, respondents were also asked to define what they considered to be a successful outcome and give their views on what factors contribute to success or failure. The results of this study suggest ways in which the human factors/R&D partnership can be more effective in current development scenarios.”

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