Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
MacKenzie, I. Scott, Kober, Hedy, Smith, Derek, Jones, Terry and Skepner, Eugene (2001): LetterWise: prefix-based disambiguation for mobile text input. In: Marks, Joe and Mynatt, Elizabeth D. (eds.) Proceedings of the 14th annual ACM symposium on User interface software and technology November 11 - 14, 2001, Orlando, Florida. pp. 111-120.