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Guillermo Manzato

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Publications by Guillermo Manzato (bibliography)

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2010
 
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Lau, Tessa, Cerruti, Julian, Manzato, Guillermo, Bengualid, Mateo, Bigham, Jeffrey P. and Nichols, Jeffrey (2010): A conversational interface to web automation. In: Proceedings of the 2010 ACM Symposium on User Interface Software and Technology 2010. pp. 229-238.

This paper presents CoCo, a system that automates web tasks on a user's behalf through an interactive conversational interface. Given a short command such as "get road conditions for highway 88," CoCo synthesizes a plan to accomplish the task, executes it on the web, extracts an informative response, and returns the result to the user as a snippet of text. A novel aspect of our approach is that we leverage a repository of previously recorded web scripts and the user's personal web browsing history to determine how to complete each requested task. This paper describes the design and implementation of our system, along with the results of a brief user study that evaluates how likely users are to understand what CoCo does for them.

© All rights reserved Lau et al. and/or their publisher

 
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Jul 12

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

-- Jakob Nielsen

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!