Number of co-authors:5
Number of publications with 3 favourite co-authors:Suzette Keith:5Joy Goodman-Deane:2Judy Wilson:2
Gill Whitney's 3 most productive colleagues in number of publications:Paul Curzon:13Suzette Keith:8Joy Goodman-Deane:3
... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested.
-- Steve Krug, Don't Make Me Think, p. 136
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The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
Publications by Gill Whitney (bibliography)
Keith, Suzette, Floratos, Nikolaos and Whitney, Gill (2012): Certification or conformance: making a successful commitment to WCAG 2.0. In: Proceedings of the 2012 International Cross-Disciplinary Conference on Web Accessibility W4A 2012. p. 21.
The need for accessible websites is well recognized and the accessibility guidelines (WCAG 2.0) provide an important benchmark standard for measuring progress of eGoverment and commercial websites. This study was commissioned by ANEC and aimed to examine the effects of voluntary and third party certification schemes on actual conformance with web accessibility standards. A sample of 100 websites claiming voluntary or certified conformance to accessibility standards were selected from 5 European countries. In a combination of automatic tests and manual inspection it was found that simple measures of numbers of passes to WCAG 2.0 level A were highly disappointing. Closer inspection of the results revealed that a limited number of criteria at level A accounted for more than half the failures. These individual failures at level A tend to mask the commitment made by development teams to meet the needs of disabled users. Clearer processes are needed to identify and resolve these persistent barriers in order to support web development and achieve better and more consistent conformance to accessibility guidelines.
© All rights reserved Keith et al. and/or ACM Press
Whitney, Gill, Goodman-Deane, Joy and Keith, Suzette (2009): HCI and the older population. In Universal Access in the Information Society, 8 (1) pp. 1-3.
Goodman-Deane, Joy, Keith, Suzette and Whitney, Gill (2008): HCI and the Older Population. In: Proceedings of the HCI08 Conference on People and Computers XXII 2008. pp. 193-194.
HCI issues for older people are extremely important in light of the rapidly ageing population in developed countries. In addition, technology offers great potential for this age group but will only be useful if it can be used effectively by its target users. In this workshop, we will therefore examine how HCI can address the needs and situations of this increasing older population. We aim to build up and support the research community in this area by providing a forum for the presentation of current work and a platform for discussing key challenges in this area. This workshop continues a successful series held at HCI in recent years and this year focuses on methodology, exploring how older people can be considered and included most effectively in design.
© All rights reserved Goodman-Deane et al. and/or their publisher
Whitney, Gill and Keith, Suzette (2008): European Developments in the Design and Implementation of Training for eInclusion. In: Miesenberger, Klaus, Klaus, Joachim, Zagler, Wolfgang L. and Karshmer, Arthur I. (eds.) ICCHP 2008 - Computers Helping People with Special Needs - 11th International Conference July 9-11, 2008, Linz, Austria. pp. 156-161.
Whitney, Gill (2006): Enabling people with sensory impairments to participate effectively in research. In Universal Access in the Information Society, 5 (3) pp. 287-291.
The aim of this paper is to identify and discuss some of the effects that a person's sensory impairment has on the ways in which they can participate in research. Sensory impairment will result in a person receiving less sensory information. This reduction may be uniform across a particular type of sensory information (like having the volume on the radio turned down or watching things through a haze) or, more likely, it will have different effects on different parts of the available information. The result of this information loss will not be that the person has a partial experience of a situation compared to a person without a sensory impairment or with a different sensory impairment. Instead, they will have a full experience based on a different combination of information, and it is likely that more of the information that they are using will come from their memory or previous experience. This paper describes ways of working that acknowledge the different experiences of people with a hearing or visual impairment with respect to both the object of the research and the research process. It describes how to design questionnaire, use interviews and focus groups and carry out evaluations of objects and situations in a way that acknowledges the effect of the different amounts and types of information available have on the experiences of people with sensory impairments.
© All rights reserved Whitney and/or Springer Verlag
Curzon, Paul, Wilson, Judy and Whitney, Gill (2005): Successful strategies of older people for finding information. In Interacting with Computers, 17 (6) pp. 660-671.
Older people have successful search strategies for finding practical information in everyday situations but, increasingly, traditional information sources are being supplemented or replaced by web based ones. However, there are wider issues than just making information available if people are to replace existing strategies by new web based ones. In this paper we use three studies on the information usage of older people to explore the issues surrounding why they favour specific search strategy and technology combinations. The studies each investigate different aspects of information search in a natural setting and concern tasks relevant to older people as their lives change: finding e-government information and planning travel. Results suggest that a variety of measures are important in choice of strategy. Furthermore, interface mechanisms are needed that complement existing strategies, reinforce the existence and crossing of boundaries, and support interactive use of landmarks.
© All rights reserved Curzon et al. and/or Elsevier Science
Curzon, Paul, Keith, Suzette, Wilson, Judy and Whitney, Gill (2004): Strategies for Finding Government Information by Older People. In: Proceedings of the 8th ERCIM Workshop on User Interfaces for All 2004. p. 34.
Governments increasingly expect web technology to become their major way of exchanging information with citizens, replacing existing methods. They also give accessibility a high priority. Older people are a major user of government services. We describe a pilot study comparing attitudes of older people to e-government with other ways of obtaining information. We examine what individuals consider important in an information search strategy, and the relative effectiveness of each for achieving an individuals personal aims. We do this in the light of research on the effects of aging on cognitive skills.
© All rights reserved Curzon et al. and/or Springer Verlag
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