Frank Spillers

MS

Picture of Frank Spillers. Copyright unknown.
Personal Homepage:
demystifyingusability.com

Current place of employment:
Experience Dynamics

Frank Spillers is a web and software usability expert and has been recognized by the U.S. Dept. of Labor as a subject matter expert. Frank holds a Masters of Science in Cognitive Science from Birmingham University (UK) and has ten years of practical experience with usability and user centered design techniques. He is a lead usability consultant (Principal and Co-CEO) and founder of Experience Dynamics, a user centered design and usability consultancy based in Portland, Oregon USA. Frank has worked internationally with clients including Hewlett-Packard, Key Bank, Daimler-Chrysler, Intel, BankOne, IBM, Microsoft, The Vanguard Group, Verizon, Four Seasons Hotels and others. Frank's consulting experience includes large scale website and web application usability. His contributions to design research include new research methods for assessing the influence of time, emotion and cognition on user perception.

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Publications by Frank Spillers (bibliography)

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2008

Spillers, Frank (2008). Progressive Disclosure. Retrieved 14 December 2011 from Interaction-Design.org: http://www.interaction-design.org/encyclopedia/progressive_disclosure.html

2007
 
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Spillers, Frank (2007). AJAX Usability Checklist. Retrieved 7 March 2008 from http://experiencedynamics.blogs.com/site_search_usability/2007/12/ajax-usability.html

Cited on the following page:

» Progressive Disclosure: [/encyclopedia/progressive_disclosure.html]


 
2004
 
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Spillers, Frank (2004). Progressive Disclosure - the best interaction design technique?. Retrieved 4 March 2008 from http://experiencedynamics.blogs.com/site_search_usability/2004/03/progressive_dis.html

Cited on the following page:

» Progressive Disclosure: [/encyclopedia/progressive_disclosure.html]


 
 
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23 Feb 2010: Enabled abstracts to be shown on Frank Spillers's author page.
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Page maintainer: The Editorial Team
How to cite/reference this page
URL: http://www.interaction-design.org/references/authors/frank_spillers.html

Publication statistics

Pub. period:2004-2008
Pub. count:3
Number of co-authors:0

Dec 14

What is this field of Human-Computer Interaction? People are quite different from computers. This is hardly a novel observation, but whenever people use computers, there is necessarily a zone of mutual accommodation and this defines our area of interest. People are so adaptable that they are capable of shouldering the entire burden of accommodation to an artifact, but skillful designers make large parts of this burden vanish by adapting the artifact to its users. To understand successful design requires an understanding of the technology, the person, and their mutual interaction [...]

-- Stephen Draper and Donald Norman. In "User Centered System Design" (1986) p. 1

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