Elizabeth F. Churchill

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Publications by Elizabeth F. Churchill (bibliography)

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» 2009 «

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Torrey, Cristen, Churchill, Elizabeth F. and McDonald, David W. (2009): Learning how: the search for craft knowledge on the internet. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 1371-1380. Available online

Communicating the subtleties of a craft technique, like putting a zipper into a garment or throwing a clay pot, can be challenging even when working side by side. Yet How-To content -- including text, images, animations, and videos -- is available online for a wide variety of crafts. We interviewed people engaged in various crafts to investigate how online resources contributed to their craft practice. We found that participants sought creative inspiration as well as technical clarification online. In this domain, keyword search can be difficult, so supplemental strategies are used. Participants sought information iteratively, because they often needed to enact their knowledge in order to evaluate it. Our description of people learning how allows us to elaborate existing understandings of information-seeking behavior by considering how search originates and is evaluated in knowledge domains involving physical objects and physical processes.

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» 2008 «

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Baecker, Ronald M., Harrison, Steve, Buxton, Bill, Poltrock, Steven and Churchill, Elizabeth F. (2008): Media spaces: past visions, current realities, future promise. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 2245-2248. Available online

Established researchers and practitioners active in the development and deployment of media spaces review what seemed to be promised twenty years ago, what has actually been achieved, and what we might anticipate over the next twenty years.

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Nelson, Les, Smetters, Diana and Churchill, Elizabeth F. (2008): Keyholes: selective sharing in close collaboration. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 2443-2452. Available online

Documents are changing, becoming more malleable. Content operations progress, from command lines to annotation and tagging. Our studies reveal that people in practice share entire documents when portions would suffice. Readers hunt for relevant information. Authors describe laborious processes of selective sharing and redaction. Overload and loss of focus arises. We describe Keyholes, content annotations where authors or readers enter meta-data within a document to indicate what gets shared, with whom, and why. We argue that leveraging established practices (tags, social annotation, and command-line automation) clashes with CHI notions of technical contribution, but creates new social dynamism within document texts.

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Churchill, Elizabeth F. and Goodman, Elizabeth S. (2008): Mapchat: conversing in place. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 3165-3170. Available online

Arranging a social meeting often involves collaborative consideration of events, locations and time. In studying online dating, we observed people using multiple information sources and applications to arrange suitable activities and rendezvous locations/times. Would-be socializers then exchange URLs and discuss ideas until a decision is made. To reduce the work of collaborative event planning, we have designed MapChat, a novel, map-based combination of existing services. MapChat allows people to chat synchronously over an interactive map, transforming online maps into shared digital environments for place/location exploration and rendezvous negotiation.

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Gilmore, David J., Cockton, Gilbert, Churchill, Elizabeth F., Kujala, Sari, Henderson, Austin and Hammontree, Monty (2008): Values, value and worth: their relationship to HCI?. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 3933-3936. Available online

This workshop explores the territory of 'value-centered HCI' with the intention of freeing us from the tricky complexity of this topic and the multiple meanings of the words 'value' and 'values'.

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Churchill, Elizabeth F., Nelson, Les and Smetters, Diana K. (2008): Useful Computer Security. In IEEE Internet Computing, 12 (3) pp. 10-12

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Churchill, Elizabeth F. (2008): Keep your hair on: designed and emergent interactions for graphical virtual worlds. In Interactions, 15 (3) pp. 38-41

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Churchill, Elizabeth F. (2008): Maps and moralities, blanks and beasties. In Interactions, 15 (4) pp. 40-43

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Churchill, Elizabeth F. and Vanderbeeken, Mark (2008): Open, closed, or ajar?: Content access and interactions. In Interactions, 15 (5) pp. 42-44

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Churchill, Elizabeth F. (2008): Of candied herbs and happy babies: seeking and searching on your own terms. In Interactions, 15 (6) pp. 46-49

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Jones, M. Cameron, Churchill, Elizabeth F. and Twidale, Michael B. (2008): Mashing up visual languages and web mash-ups. In: VL-HCC 2008 - IEEE Symposium on Visual Languages and Human-Centric Computing 15-19 September, 2008, Herrsching am Ammersee, Germany. pp. 143-146. Available online

» 2007 «

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Churchill, Elizabeth F. and Bardzell, Jeffrey (2007): From HCI to Media Experience: Methodological Implications. In: Proceedings of the HCI07 Conference on People and Computers XXI 2007. p. 59. Available online

The landscape of interactive technology design and evaluation is expanding. In the past, usability and task efficiency were the main focus for research in human computer interaction; evaluation methods worked from single user data over constrained tasks. This kind of work remains central to our discipline. However, new issues are complicating this scenario. For example, how do we design for quintessentially elusive concepts like "experience"? Especially when that experience is not singular, but social, where data are spread across many people, potentially many platforms and devices, and many settings. Where the lab test cannot shed light on ways that experience unfolds over time. The units of analysis and the data to be gathered are contested. In this workshop we invite discussion of interactive media experience and how to design for and evaluate it.

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Churchill, Elizabeth F. and Nelson, Les (2007): Interactive Community Bulletin Boards as Conversational Hubs and Sites for Playful Visual Repartee. In: HICSS 2007 - 40th Hawaii International International Conference on Systems Science 3-6 January, 2007, Waikoloa, Big Island, HI, USA. p. 76. Available online

» 2005 «

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Churchill, Elizabeth F., Sykes, Jonathan and Zazelenchuk, Todd (2005): Recognizing student designers: ACM CHI's Student Design Competition. In Interactions, 12 (5) pp. 16-19

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Churchill, Elizabeth F. and Halverson, Christine A. (2005): Guest Editors' Introduction: Social Networks and Social Networking. In IEEE Internet Computing, 9 (5) pp. 14-19

» 2004 «

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Yamada, Toshiya, Shingu, Jun, Churchill, Elizabeth F., Nelson, Les, Helfman, Jonathan and Murphy, Paul (2004): Who cares?: reflecting who is reading what on distributed community bulletin boards. In: Proceedings of the 2004 ACM Symposium on User Interface Software and Technology 2004. pp. 109-118. Available online

In this paper, we describe the YeTi information sharing system that has been designed to foster community building through informal digital content sharing. The YeTi system is a general information parsing, hosting and distribution infrastructure, with interfaces designed for individual and public content reading. In this paper we describe the YeTi public display interface, with a particular focus on tools we have designed to provide lightweight awareness of others\' interactions with posted content. Our tools augment content with metadata that reflect people\'s reading of content - captured video clips of who\'s reading and interacting with content, tools to allow people to leave explicit freehand annotations about content, and a visualization of the content access history to show when content is interacted with. Results from an initial evaluation are presented and discussed.

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McCarthy, Joseph F., boyd, danah, Churchill, Elizabeth F., Griswold, William G., Lawley, Elizabeth and Zaner, Melora (2004): Digital backchannels in shared physical spaces: attention, intention and contention. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work 2004. pp. 550-553. Available online

There are a variety of digital tools for enabling people who are separated by time and space to communicate and collaborate on shared interests and tasks. The widespread use of some of these tools, such as instant messaging and group chat, coupled with the increasingly widespread availability of wireless access to the Internet (WiFi), have created new opportunities for using these collaboration tools by people sharing physical spaces in real time. The use of these tools to augment face-to-face meetings has created benefits for some participants and distractions-and detractions-for others. Our panelists will discuss some of the advantages and disadvantages of these emerging uses of collaborative tools.

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Churchill, Elizabeth F., Nelson, Les, Denoue, Laurent, Helfman, Jonathan and Murphy, Paul (2004): Sharing multimedia content with interactive public displays: a case study. In: Proceedings of DIS04: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2004. pp. 7-16. Available online

Plasma Posters are large screen, digital, interactive poster-boards situated in public spaces, designed to facilitate informal content sharing within teams, groups, organizations and communities. While interest in interactive community poster boards has grown recently, few successful examples have been reported. In this paper we describe an ongoing installation of Plasma Posters within our organization, and report qualitative and quantitative data from 20 months of use showing the Posters have become an integral part of information sharing, complementing email and Web-based sharing. Success factors include our design process, the reliability and flexibility of the technology and the social setting of our organization. We briefly describe three external installations of the Plasma Poster Network in public places. We then reflect on content posting as "information staging" and the ways in which the public space itself becomes part of the "interface" to content.

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Churchill, Elizabeth F., Girgensohn, Andreas, Nelson, Les and Lee, Alison (2004): Blending digital and physical spaces for ubiquitous community participation. In Communications of the ACM, 47 (2) pp. 38-44

» 2003 «

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Denoue, Laurent, Nelson, Les and Churchill, Elizabeth F. (2003): A fast, interactive 3D paper-flier metaphor for digital bulletin boards. In: Proceedings of the 16th annural ACM Symposium on User Interface Software and Technology November, 2-5, 2003, Vancouver, Canada. pp. 169-172. Available online

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Churchill, Elizabeth F. and Erickson, Thomas D. (2003): Introduction to This Special Issue on Talking About Things in Mediated Conversations. In Human-Computer Interaction, 18 (1) pp. 1-11

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Nelson, Les, Denoue, Laurent and Churchill, Elizabeth F. (2003): AttrActive windows: active windows for pervasive computing applications. In: Johnson, Lewis and Andre, Elisabeth (eds.) International Conference on Intelligent User Interfaces 2003 January 12-15, 2003, Miami, Florida, USA. p. 326. Available online

We introduce the AttrActive Windows user interface, a novel approach for presenting interactive content on large screen, interactive, digital, bulletin boards. Moving away from the desktop metaphor, AttrActive Windows are dynamic, non-uniform windows that can appear in different orientations and have autonomous behaviours to attract passers-by and invite interactions.

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Churchill, Elizabeth F., Nelson, Les, Denoue, Laurent and Girgensohn, Andreas (2003): The Plasma Poster Network: Posting Multimedia Content in Public Places. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction 2003, Zurich, Switzerland. p. 599.

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Churchill, Elizabeth F., Girgensohn, Andreas, Nelson, Les and Lee, Alison (2003): Weaving Between Online & Offline Community Participation. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction 2003, Zurich, Switzerland. p. 729.

» 2002 «

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Churchill, Elizabeth F., McCarthy, Joe, Neuwirth, Christine and Rodden, Tom (eds.) Proceedings of the 2002 ACM conference on Computer supported cooperative work November 16 - 20, 2002, New Orleans, Louisiana, USA.

» 2001 «

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Churchill, Elizabeth F., Snowdon, David N. and Munro, Alan J. (eds.) (2001): Collaborative Virtual Environments. Springer-Verlag
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» 2000 «

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Churchill, Elizabeth F., Trevor, Jonathan, Bly, Sara A., Nelson, Les and Cubranic, Davor (2000): Anchored Conversations: Chatting in the Context of a Document. In: Turner, Thea, Szwillus, Gerd, Czerwinski, Mary, Peterno, Fabio and Pemberton, Steven (eds.) Proceedings of the ACM CHI 2000 Human Factors in Computing Systems Conference April 1-6, 2000, The Hague, The Netherlands. pp. 454-461. Available online

This paper describes an application-independent tool called Anchored Conversations that brings together text-based conversations and documents. The design of Anchored Conversations is based on our observations of the use of documents and text chats in collaborative settings. We observed that chat spaces support work conversations, but they do not allow the close integration of conversations with work documents that can be seen when people are working together face-to-face. Anchored Conversations directly addresses this problem by allowing text chats to be anchored into documents. Anchored Conversations also facilitates document sharing; accepting an invitation to an anchored conversation results in the document being automatically uploaded. In addition, Anchored Conversations provides support for review, catch-up and asynchronous communications through a database. In this paper we describe motivating fieldwork, the design of Anchored Conversations, a scenario of use, and some preliminary results from a user study.

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» 1999 «

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Bly, Sara A. and Churchill, Elizabeth F. (1999): Design through matchmaking: technology in search of users. In Interactions, 6 (2) pp. 23-31

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Churchill, Elizabeth F. and Bly, Sara A. (1999): It's All in the Words: Supporting Work Activities with Lightweight Tools. In: Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 1999 November 14-17, 1999, Phoenix, Arizona, USA. pp. 40-49. Available online

The development of tools to support synchronous communications between non-collocated colleagues has received considerable attention in recent years. Much of the work has focused on increasing a sense of co-presence between interlocutors by supporting aspects of face-to-face conversations that go beyond mere words (e.g. gaze, postural shifts). In this regard, a design goal for many environments is the provision of as much media-richness as possible to support non-collocated communication. In this paper we present results from our most recent interviews studying the use of a text-based virtual environment to support work collaborations. We describe how such an environment, though lacking almost all the visual and auditory cues known to be important in face-to-face conversation, has played an important role in day-to-day communication. We offer a set of characteristics we feel are important to the success of this text-only tool and discuss issues emerging from its long-term use.

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Churchill, Elizabeth F., Snowdon, David N., Sullivan, Joseph W. and Golovchinsky, Gene (1999): CSCW'98 Workshop Report: Collaborative and Co-Operative Information Seeking. In ACM SIGCHI Bulletin, 31 (3) pp. 15-18

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Adams, Lia, Toomey, Lori and Churchill, Elizabeth F. (1999): Distributed Research Teams: Meeting Asynchronously in Virtual Space. In: HICSS 1999 1999. . Available online

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Adams, Lia, Toomey, Lori and Churchill, Elizabeth F. (1999): Distributed Research Teams: Meeting Asynchronously in Virtual Space. In J. Computer-Mediated Communication, 4 (4)

» 1998 «

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Churchill, Elizabeth F., Snowdon, David N. and Golovchinsky, Gene (1998): Collaborative and Cooperative Information Seeking in Digital Information Environments. In: Poltrock, Steven and Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 416-417. Available online

We will discuss current conceptions of collaborative and cooperative information seeking activities, and identify potential areas for future research on the design and use of digital information spaces. We wish to explore different kinds of collaboration, including asynchronous recommendation systems and synchronous collaborative search and browsing activities by non-collocated participants. Our concern is that in the absence of such a debate, systems will be designed embodying assumptions about information seeking as a solitary activity. This workshop will be of interest to researchers concerned with the design of user interfaces and systems for supporting information exploration and information seeking activities. This includes user-centered aspects of design of systems for public use (e.g. public digital libraries, the WWW) and systems for use by more focused work groups.

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Snowdon, David N. and Churchill, Elizabeth F. (1998): CVE'98: Collaborative Virtual Environments. In ACM SIGCHI Bulletin, 30 (4) pp. 88-89

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Toomey, Lori, Adams, Lia and Churchill, Elizabeth F. (1998): Meetings in a Virtual Space: Creating a Digital Document. In: HICSS 1998 1998. pp. 236-244. Available online

» 1997 «

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Churchill, Elizabeth F., Snowdon, Dave, Benford, Steve and Dhanda, Parmjit (1997): Using VR-VIBE: Browsing and Searching for Documents in 3D-Space. In: Smith, Michael J., Salvendy, Gavriel and Koubek, Richard J. (eds.) HCI International 1997 - Proceedings of the Seventh International Conference on Human-Computer Interaction - Volume 2 August 24-29, 1997, San Francisco, California, USA. pp. 857-860.

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Holst, Shirley J., Churchill, Elizabeth F. and Gilmore, David J. (1997): Transporting Honey Bears: A Cognitive Analysis of the Effects of Interface Manipulation Style on a Constraint-Based Planning Task. In: Smith, Michael J., Salvendy, Gavriel and Koubek, Richard J. (eds.) HCI International 1997 - Proceedings of the Seventh International Conference on Human-Computer Interaction - Volume 2 August 24-29, 1997, San Francisco, California, USA. pp. 169-172.

» 1994 «

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Churchill, Elizabeth F. (1994): "Gendered by Design? Information Technology and Office Systems," by E. Green, J. Owen and D. Pain. In International Journal of Human-Computer Studies, 40 (3) pp. 567-569

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Changes to this page (author)

26 Feb 2010: Enabled abstracts to be shown on Elizabeth F. Churchill's author page.
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Publication statistics

Publication period:1994-2009
Publication count:38
Number of co-authors:51



Productive colleagues

Elizabeth F. Churchill's 3 most productive colleagues in number of publications:

Steve Benford:107
Tom Rodden:87
Ronald M. Baecker:58


Collaboration count

Number of publications with 3 favourite co-authors:

Les Nelson:11
David N. Snowdon:4
Laurent Denoue:4

 

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Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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