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Dong-Han Ham

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Publications by Dong-Han Ham (bibliography)

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» 2008 «

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Ham, Dong-Han, Park, Jinkyun and Jung, Wondea (2008): Evaluation of Human Interaction with Complex Systems Using a Full-Scope Simulator: Lessons Learned and Methodological Issues. In International Journal of Human-Computer Interaction, 24 (4) pp. 361-384

Several evaluation methods have been developed in various application domains for studying human interaction with complex systems. Of those, emphasizing the study of human cognitive activities in the context close to real one, researchers have paid much attention to how to use a full-scope simulator in a systematic way. However, studies continue to suffer from methodological problems that could challenge the value of using the simulator. This article describes common methodological issues and principles that have been reported in the literature. Then the article reports three studies using a full-scope simulator of nuclear power plants and explains how the issues were dealt with. Finally, the article describes what has been learned through these studies in methodological perspective, providing recommendations that could be useful for researchers to plan and conduct empirical studies of human interaction with complex systems, particularly using a full-scope simulator.

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» 2007 «

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Ham, Dong-Han, Heo, Jeongyun, Fossick, Peter, Wong, William, Park, Sanghyun, Song, Chiwon and Bradley, Mike (2007): Model-Based Approaches to Quantifying the Usability of Mobile Phones. In: Jacko, Julie A. (ed.) HCI International 2007 - 12th International Conference - Part II July 22-27, 2007, Beijing, China. pp. 288-297. Available online

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Brinkman, Willem-Paul, Ham, Dong-Han and Wong, B. L. William (eds.) ECCE 2007 - Proceedings of the 14th European Conference on Cognitive Ergonomics August 28-31, 2007, London, UK.

» 2006 «

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Ham, Dong-Han, Heo, Jeongyun, Fossick, Peter, Wong, William, Park, Sanghyun, Song, Chiwon and Bradley, Mike (2006): Conceptual framework and models for identifying and organizing usability impact factors of mobile phones. In: Kjeldskov, Jesper and Paay, Jane (eds.) Proceedings of OZCHI06, the CHISIG Annual Conference on Human-Computer Interaction 2006. pp. 261-268. Available online

Usability has been regarded as a critical factor affecting the quality of mobile phones. Many studies have examined usability impact factors of mobile phones on the basis of software usability concepts. However, considering mobile phones as multi-media and information appliances, a new usability concept and associated factors should be developed. This paper proposes a conceptual framework which has five views to reflect different aspect of interactions between users and mobile phones, and from which various usability impact factor models can be derived. Five views include user view, product view, interaction view, dynamic view, and execution view. Furthermore, we developed a hierarchical model which organizes usability factors in terms of goal-means relations. Through two case studies, we could verify the usefulness of the framework and model. Lastly, we developed a set of checklists that are helpful to measure the usability of mobile phones, thereby increasing the practicality of the framework and model.

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Publication statistics

Publication period:2006-2008
Publication count:4
Number of co-authors:10



Productive colleagues

Dong-Han Ham's 3 most productive colleagues in number of publications:

William Wong:17
Willem-Paul Brinkman:12
Sanghyun Park:7


Collaboration count

Number of publications with 3 favourite co-authors:

Jeongyun Heo:2
Mike Bradley:2
Sanghyun Park:2

 

Other options

Learn more about Dong-Han Ham:
- Google Scholar
- ACM
- CSB

Mar 19

As a rule, software systems do not work well until they have been used, and have failed repeatedly, in real applications.

-- Dave Parnas

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