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Donald A. Norman

No picture of Donald A. Norman available - click to provide one
Has also published under the name of:
"Don Norman" "D. A. Norman" "Don Norman"


Personal Homepage:
http://www.jnd.org/
Current place of employment:
Nielsen NormanGroup

Career

Donald A. Norman has a Bachelor of Science in Electrical Engineering from MIT and a Doctor of Philosophy in Psychology from the University of Pennsylvania. He also holds a honorary degree from the University of Padua, Italy. He has been a professor of Computer Science (at Northwestern University), Psychology and Cognitive Science (at University of California, San Diego). He has also worked for Apple Computer at Apple's Advanced Technology Group and for Hewlett-Packard. He now collaborates with Jakob Nielsen and Bruce "Tog" Tognazzini in the Nielsen Norman Group

Recently Norman received the the 2006 recipient of the Benjamin Franklin Medal in Computer and Cognitive Science.

 
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Publications by Donald A. Norman

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» 2007 «

Norman, Donald A. (2007): A Review of: "Handbook of Human Factors and Ergonomics" by Salvendy, G.. In International Journal of Human-Computer Interaction, 23 (1) pp. 189-190

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Norman, Donald A. (2007): Three challenges for design. In Interactions, 14 (1) pp. 46-47

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Norman, Donald A. (2007): Simplicity is highly overrated. In Interactions, 14 (2) pp. 40-41

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Norman, Donald A. (2007): The next UI breakthrough: command lines. In Interactions, 14 (3) pp. 44-45

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Norman, Donald A. (2007): The next UI breakthrough, part 2: physicality. In Interactions, 14 (4) pp. 46-47

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Norman, Donald A. (2007): There's an automobile in HCI's future: an update. In Interactions, 14 (6) pp. 50-51

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Norman, Donald A. (2007): Gavriel Salvendy (Ed.): Handbook of human factors and ergonomics (3rd edn.). In Universal Access in the Information Society, 5 (4) p. 421

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» 2006 «

Norman, Donald A. (2006): Interaction design is still an art form.: ergonomics is real engineering. In Interactions, 13 (1) pp. 45-60

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Norman, Donald A. (2006): Trapped in a Lufthansa airline seat. In Interactions, 13 (2) pp. 41-ff

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Norman, Donald A. (2006): Emotionally centered design. In Interactions, 13 (3) pp. 53-ff

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Norman, Donald A. (2006): Why doing user observations first is wrong. In Interactions, 13 (4) pp. 50-ff

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Norman, Donald A. (2006): Words matter. talk about people: not customers, not consumers, not users. In Interactions, 13 (5) pp. 49-63

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Norman, Donald A. (2006): Logic versus usage: the case for activity-centered design. In Interactions, 13 (6) pp. 45-ff

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» 2005 «

Norman, Donald A. (2005): Robots in the home: what might they do?. In Interactions, 12 (2) p. 65

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Norman, Donald A. (2005): Whose profession is this?: everybody's, nobody's. In Interactions, 12 (3) p. 51

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Norman, Donald A. (2005): Human-centered design considered harmful. In Interactions, 12 (4) pp. 14-19

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Norman, Donald A. (2005): Do companies fail because their technology is unusable?. In Interactions, 12 (4) p. 69

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Norman, Donald A. (2005): To school or not to school?. In Interactions, 12 (5) p. 51

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Norman, Donald A. (2005): There's an automobile in HCI's future. In Interactions, 12 (6) pp. 45-ff

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» 2004 «

Norman, Donald A. (2004): Emotional Design: Why We Love (Or Hate) Everyday Things. Basic Books
 View publication info on Amazon.com or .co.uk This link opens in a new window 

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Norman, Donald A. (2004): Emotional design : why we love (or hate) everyday things. Basic Books
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Norman, Donald A. (2004): Introduction to This Special Section on Beauty, Goodness, and Usability. In Human-Computer Interaction, 19 (4) pp. 311-318

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» 2002 «

Norman, Donald A. (2002): Emotion & design: attractive things work better. In Interactions, 9 (4) pp. 36-42

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Norman, Donald A. (2002): Complexity versus difficulty: where should the intelligence be?. In: Gil, Yolanda and Leake, David (eds.) International Conference on Intelligent User Interfaces 2002 January 13-16, 2002, San Francisco, California, USA. p. 4. Available online

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» 1999 «

Norman, Donald A. (1999): Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex and Information Appliances Are the Solution. London, MIT Press
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Used on the following page:

» Affordances: [/encyclopedia/affordances.html]


Norman, Donald A. (1999): Affordances, Conventions, and Design. In Interactions, 6 (3) pp. 38-41

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Used on the following page:

» Affordances: [/encyclopedia/affordances.html]


» 1998 «

Norman, Donald A. (1998): The Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex and Information Appliances Are the Solution. MIT Press
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» 1994 «

Zhang, Jiajie and Norman, Donald A. (1994): Representations in Distributed Cognitive Tasks. In Cognitive Science, 18 pp. 87-122

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Norman, Donald A. (1994): Trends in the Computer Industry: Life-Long Subscriptions, Magical Cures, and Profits Along the Information Highway. In: Szekely, Pedro (ed.) Proceedings of the 7th annual ACM symposium on User interface software and technology November 02 - 04, 1994, Marina del Rey, California, United States. p. 193. Available online

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» 1993 «

Norman, Donald A. (1993): Things That Make Us Smart: Defending Human Attributes in the Age of the Machine. Reading, Massachusetts, Perseus
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Used on the following page:

» Augmentation of Human Intelligence: [Not yet published]


» 1992 «

Norman, Donald A. (1992): Turn Signals Are the Facial Expressions of Automobiles. Reading, Massachusetts, Addison-Wesley Publishing
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Marcus, Aaron R., Norman, Donald A., Rucker, Rudy, Sterling, Bruce and Vinge, Vernor (1992): Sci-Fi at CHI: Cyberpunk Novelists Predict Future User Interfaces. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 435-437. Available online

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Norman, Donald A. (1992): Where Human Factors Fails: Ergonomics versus the World of Design and Manufacture. In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. .

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» 1991 «

Norman, Donald A. (1991): Cognitive artifacts. In: Carroll, John M. "Designing Interaction: Psychology at the Human-Computer Interface". Cambridge University Press pp. 17-38

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Used on the following pages:

» Demand Characteristics: [/encyclopedia/demand_characteristics.html]

» Forcing Functions: [/encyclopedia/forcing_functions.html]

» Gulf of Evaluation and Gulf of Execution: [/encyclopedia/gulf_of_evaluation_and_gulf_of_execution.html]

» Distributed Cognition: [Not yet published]

» Augmentation of Human Intelligence: [Not yet published]

» Cognitive Artifacts: [/encyclopedia/cognitive_artifacts.html]


» 1990 «

Norman, Donald A. (1990): The Design of Everyday Things. New York, Doubleday
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» 1988 «

Norman, Donald A. (1988): The Design of Everyday Things. New York, Doubleday
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Used on the following pages:

» Affordances: [/encyclopedia/affordances.html]

» Featuritis (or creeping featurism): [/encyclopedia/featuritis_and_creeping_featurism.html]

» Forcing Functions: [/encyclopedia/forcing_functions.html]

» Gulf of Evaluation and Gulf of Execution: [/encyclopedia/gulf_of_evaluation_and_gulf_of_execution.html]

» Human error (slips and mistakes): [Not yet published]

» Mental models: [/encyclopedia/mental_models.html]

» Interaction Design Patterns: [/encyclopedia/interaction_design_patterns.html]


Norman, Donald A. (1988): The Psychology of Everyday Things. New York, Basic Books
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» 1986 «

Norman, Donald A. (1986): Cognitive engineering. In: Norman, Donald A. and Draper, Steven "User Centered System Design: New Perspectives on Human-Computer Interaction". Lawrence Erlbaum Associates pp. 31--61

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Used on the following page:

» Gulf of Evaluation and Gulf of Execution: [/encyclopedia/gulf_of_evaluation_and_gulf_of_execution.html]


Hutchins, Edwin, Hollan, James D. and Norman, Donald A. (1986): Direct Manipulation Interfaces. In: Norman, Donald A. and Draper, Steven "User Centered System Design: New Perspectives on Human-Computer Interaction". Lawrence Erlbaum Associates pp. 87-124

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Lewis, Clayton H. and Norman, Donald A. (1986): Designing for Error. In: Norman, Donald A. and Draper, Steven "User Centered System Design: New Perspectives on Human-Computer Interaction". Lawrence Erlbaum Associates

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Used on the following pages:

» Forcing Functions: [/encyclopedia/forcing_functions.html]

» Human error (slips and mistakes): [Not yet published]


Norman, Donald A. and Shallice, Tim (1986): Attention to action: Willed and automatic control of behaviour (Revised reprint of Norman and Shallice (1980)). In: Davidson, Richard J., Schwartz, Gary E. and Shapiro, David "Consciousness and Self-Regulation: Advances in Research and Theory". Plenum Press pp. 1-18

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Norman, Donald A. and Draper, Steven (eds.) (1986): User Centered System Design: New Perspectives on Human-Computer Interaction. Hillsdale, NJ, Lawrence Erlbaum Associates
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Used on the following pages:

» Gulf of Evaluation and Gulf of Execution: [/encyclopedia/gulf_of_evaluation_and_gulf_of_execution.html]

» Agile Usability Engineering: [/encyclopedia/agile_usability_engineering.html]


» 1985 «

Hutchins, Edwin, Hollan, James D. and Norman, Donald A. (1985): Direct Manipulation Interfaces. In Human-Computer Interaction, 1 (4) pp. 311-338

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» 1984 «

Draper, Steven and Norman, Donald A. (1984): Software engineering for user interfaces. In: Proceedings of the 7th International Conference on Software Engineering 1984, Silver Spring, MD. pp. 214-220.

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Norman, Donald A. (1984): Four Stages of User Activities. In: Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. pp. 507-511.

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Norman, Donald A. (1984): Stages and Levels in Human-Machine Interaction. In International Journal of Man-Machine Studies, 21 (4) pp. 365-375

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» 1983 «

Norman, Donald A. (1983): Some Observations on Mental Models. In: Gentner, Dedre and Stevens, Albert L. "Mental Models". Lawrence Erlbaum Associates

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Used on the following page:

» Mental models: [/encyclopedia/mental_models.html]


Norman, Donald A. (1983): Design Rules Based on Analyses of Human Error. In Communications of the ACM, 26 (4) pp. 254-258

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Used on the following page:

» Human error (slips and mistakes): [Not yet published]


Norman, Donald A. (1983): Design Principles for Human-Computer Interfaces. In: Smith, Raoul N., Pew, Richard W. and Janda, Ann (eds.) Proceedings of the ACM CHI 83 Human Factors in Computing Systems Conferenc December 12-15, 1983, Boston, Massachusetts, United States. pp. 1-10.

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» 1982 «

Norman, Donald A. (1982): Steps Toward a Cognitive Engineering: Design Rules Based on Analyses of Human Error. In: Nichols, Jean A. and Schneider, Michael L. (eds.) Proceedings of the SIGCHI conference on Human factors in computing systems March 15-17, 1982, Gaithersburg, Maryland, United States. pp. 378-382.

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» 1980 «

Norman, Donald A. (1980): Twelve Issues for Cognitive Science. In Cognitive Science, 4 pp. 1-32

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Norman, Donald A. and Shallice, Tim (1980). Attention to action: Willed and automatic control of behaviour. Centre for Human Information Processing (Technical Report #99). Centre for Human Information Processing, University of California, San Diego, CA, USA

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» 1977 «

Lindsay, P. H. and Norman, Donald A. (1977): Human Information Processing: An Introduction to Psychology. New York, <