Publication statistics

Pub. period:1987-2004
Pub. count:15
Number of co-authors:34



Co-authors

Number of publications with 3 favourite co-authors:

Trevor Smith:
Leslie D. Setlock:
Susan R. Fussell:

 

 

Productive colleagues

Christine Neuwirth's 3 most productive colleagues in number of publications:

Tom Rodden:106
Jodi Forlizzi:90
W. Keith Edwards:62
 
 
 

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Christine Neuwirth

Has also published under the name of:
"Christine M. Neuwirth"

 

Publications by Christine Neuwirth (bibliography)

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2004
 
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Setlock, Leslie D., Fussell, Susan R. and Neuwirth, Christine (2004): Taking it out of context: collaborating within and across cultures in face-to-face settings and via instant messaging. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work 2004. pp. 604-613. Available online

As new communications media foster international collaborations, we would be remiss in overlooking cultural differences when assessing them. In this study, 24 pairs in three cultural groupings--American-American (AA), Chinese-Chinese (CC) and American-Chinese (AC) --worked on two decision-making tasks, one face-to-face and the other via IM. Drawing upon prior research, we predicted differences in conversational efficiency, conversational content, interaction quality, persuasion, and performance. The quantitative results combined with conversation analysis suggest that the groups viewed the task differently--AA pairs as an exercise in situation-specific compromise; CC as consensus-reaching. Cultural differences were reduced but not eliminated in the IM condition.

© All rights reserved Setlock et al. and/or ACM Press

2002
 
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Churchill, Elizabeth F., McCarthy, Joe, Neuwirth, Christine and Rodden, Tom (eds.) Proceedings of the 2002 ACM conference on Computer supported cooperative work November 16 - 20, 2002, New Orleans, Louisiana, USA.

 
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Bellotti, Victoria, Ducheneaut, Nicolas, Howard, Mark, Neuwirth, Christine, Smith, Ian and Smith, Trevor (2002): FLANNEL: adding computation to electronic mail during transmission. In: Beaudouin-Lafon, Michel (ed.) Proceedings of the 15th annual ACM symposium on User interface software and technology October 27-30, 2002, Paris, France. pp. 1-10. Available online

In this paper, we describe FLANNEL, an architecture for adding computational capabilities to email. FLANNEL allows email to be modified by an application while in transit between sender and receiver. This modification is done without modification to the endpoints -- mail clients -- at either end. This paper also describes interaction techniques that we have developed to allow senders of email to quickly and easily select computations to be performed by FLANNEL. Through, our experience, we explain the properties that applications must have in order to be successful in the context of FLANNEL.

© All rights reserved Bellotti et al. and/or ACM Press

 
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Newman, Mark W., Sedivy, Jana Z., Neuwirth, Christine, Edwards, W. Keith, Hong, Jason I., Izadi, Shahram, Marcelo, Karen, Smith, Trevor F., Sedivy, Jana and Newman, Mark (2002): Designing for serendipity: supporting end-user configuration of ubiquitous computing environments. In: Proceedings of DIS02: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2002. pp. 147-156. Available online

The future world of ubiquitous computing is one in which we will be surrounded by an ever-richer set of networked devices and services. In such a world, we cannot expect to have available to us specific applications that allow us to accomplish every conceivable combination of devices that we might wish. Instead, we believe that many of our interactions will be through highly generic tools that allow enduser discovery, configuration, interconnection, and control of the devices around us. This paper presents a design study of such an environment, intended to support serendipitous, opportunistic use of discovered network resources. We present an examination of a generic browser-style application built on top of an infrastructure developed to support arbitrary recombination of devices and services, as well as a number of challenges we believe to be inherent in such settings.

© All rights reserved Newman et al. and/or ACM Press

 
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Bellotti, Victoria, Ducheneaut, Nicolas, Howard, Mark, Smith, Ian and Neuwirth, Christine (2002): Innovation in extremis: evolving an application for the critical work of email and information management. In: Proceedings of DIS02: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2002. pp. 181-192. Available online

We describe our experience of trying to develop a novel application that transforms information management (both coordination-based and personal) from stand-alone resources into resources deeply embedded in email. We explored two models for accomplishing this goal; these were to embed these resources in the email channel and to embed them in the client. Our exploration of the first model was intensive, in-depth and ultimately unsuccessful in large part due to our design process. We adopted Extreme Programming (XP) as a means to explore our second model more efficiently. This paper describes our motivations and experiences while exploring our first model before XP and then the advantages and disadvantages of turning to XP in the exploration of our second model.

© All rights reserved Bellotti et al. and/or ACM Press

 
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Neuwirth, Christine and Regli, Susan Harkness (2002): Guest Editors' Introduction. In IEEE Internet Computing, 6 (2) pp. 44-45. Available online

1998
 
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Boyarski, Daniel, Neuwirth, Christine, Forlizzi, Jodi and Regli, Susan Harkness (1998): A Study of Fonts Designed for Screen Display. In: Karat, Clare-Marie, Lund, Arnold, Coutaz, Jolle and Karat, John (eds.) Proceedings of the ACM CHI 98 Human Factors in Computing Systems Conference April 18-23, 1998, Los Angeles, California. pp. 87-94. Available online

This study examined the readability and subjective preferences of a set of fonts designed for screen display. Two new binary bitmap fonts performed well, suggesting that designers should consider incorporating similar attributes into default fonts for online type.

© All rights reserved Boyarski et al. and/or ACM Press

 
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Wojahn, Patricia G., Neuwirth, Christine and Bullock, Barbara (1998): Effects of Interfaces for Annotation on Communication in a Collaborative Task. In: Karat, Clare-Marie, Lund, Arnold, Coutaz, Jolle and Karat, John (eds.) Proceedings of the ACM CHI 98 Human Factors in Computing Systems Conference April 18-23, 1998, Los Angeles, California. pp. 456-463. Available online

Various interfaces exist for annotations. Little is known, however, about how such interface variations affect communication. We designed an annotation interface intended to facilitate annotation and undertook a study to compare this interface to two commonly used alternatives. Results support the hypothesis that annotation interfaces aftect the number and types of problems about which collaborators communicate. Results also suggest the need for more research on interface effects within other communicative contexts.

© All rights reserved Wojahn et al. and/or ACM Press

 
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Neuwirth, Christine, Morris, James H., Regli, Susan Harkness, Chandhok, Ravinder and Wenger, Geoffrey C. (1998): Envisioning Communication: Task-Tailorable Representations of Communication in Asynchronous Work. In: Poltrock, Steven and Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 265-274. Available online

This paper reports on our efforts to improve interfaces for asynchronous communication in which a group is communicating to solve a problem. We report results from an observational study and an experiment and use them as a basis for drawing design requirements: task-tailorable representations, emergent representations, emergent sharing, public/private elements in a layout, incremental formalization, and asynchronous awareness. We describe an approach and prototype that embodies some of the key requirements.

© All rights reserved Neuwirth et al. and/or ACM Press

1994
 
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Neuwirth, Christine, Kaufer, David S., Chandhok, Ravinder and Morris, James H. (1994): Computer Support for Distributed Collaborative Writing: Defining Parameters of Interaction. In: Proceedings of the 1994 ACM conference on Computer supported cooperative work October 22 - 26, 1994, Chapel Hill, North Carolina, United States. pp. 145-152. Available online

This paper reports research to define a sat of interaction parameters that collaborative writers will find useful. Our approach is to provide parameters of interaction and to locate the decision of how to set the parameters with the users. What is new in this paper is the progress we have made outlining task management parameters, notification, scenarios of use, as well as some implementation architectures.

© All rights reserved Neuwirth et al. and/or ACM Press

 
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Haake, Jorg M., Neuwirth, Christine and Streitz, Norbert A. (1994): Coexistence and Transformation of Informal and Formal Structures: Requirements for More Flexible Hypermedia Systems. In: Proceedings of ECHT 94 the ACM European Conference on Hypermedia Technology Sept 18-23, 1994, Edinburgh, UK. pp. 1-12. Available online

In this paper, we argue that some tasks (e.g., meeting support) require more flexible hypermedia systems and we describe a prototype hypermedia system, DOLPHIN, that implements more flexibility. As part of the argument, we present a theoretical design space for information structuring systems and locate existing hypertext systems within it. The dimensions of the space highlight a system's internal representation of structure and the user's actions in creating structure. Second, we describe an empirically derived range of activities connected to conducting group meetings, including the pre- and post-preparation phases, and argue that hypertext systems need to be more flexible in order to support this range of activities. Finally, we describe a hypermedia prototype, DOLPHIN, which implements this kind of flexible support for meetings. DOLPHIN supports different degrees of formality (e.g., handwriting and sketches as well as typed nodes and links are supported), coexistence of different structures (e.g., handwriting and sketches as well as typed nodes and links are supported), coexistence of different structures (e.g., handwriting and nodes can exist on the same page) and mutual transformations between them (e.g., handwriting can be turned into nodes and vice versa).

© All rights reserved Haake et al. and/or ACM Press

1992
 
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Neuwirth, Christine, Chandhok, Ravinder, Kaufer, David S., Erion, Paul, Morris, James H. and Miller, Dale (1992): Flexible Diff-ing in a Collaborative Writing System. In: Proceedings of the 1992 ACM conference on Computer-supported cooperative work November 01 - 04, 1992, Toronto, Ontario, Canada. pp. 147-154. Available online

An important activity in collaborative writing is communicating about changes to texts. This paper reports on a software system, flexible diff, that finds and reports differences ("diffs") between versions of texts. The system is flexible, allowing users to control several aspects of its operation including what changes are reported and how they are shown when they are reported. We argue that such flexibility is necessary to support users' different social and cognitive needs.

© All rights reserved Neuwirth et al. and/or ACM Press

1990
 
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Neuwirth, Christine, Kaufer, David S., Chandhok, Ravinder and Morris, James H. (1990): Issues in the Design of Computer Support for Co-Authoring and Commenting. In: Halasz, Frank (ed.) Proceedings of the 1990 ACM conference on Computer-supported cooperative work October 07 - 10, 1990, Los Angeles, California, United States. pp. 183-195.

This paper reports on a project to develop a "work in preparation" editor, or PREP editor, to study co-authoring and commenting relationships. As part of the project, we have identified three issues in designing computer support for co-authoring and commenting: (1) support for social interaction among co-authors and commenters; (2) support for cognitive aspects of co-authoring and external commenting; and (3) support for practicality in both types of interaction. For each of these issues, the paper describes the approach the PREP editor takes to address them.

© All rights reserved Neuwirth et al. and/or ACM Press

1989
 
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Neuwirth, Christine and Kaufer, David S. (1989): The Role of External Representations in the Writing Process: Implications for the Design of Hypertext-Based Writing Tools. In: Halasz, Frank and Meyrowitz, Norman (eds.) Proceedings of ACM Hypertext 89 Conference November 5-8, 1989, Pittsburgh, Pennsylvania. pp. 319-341.

The long-range goal of the research reported here is to study the role of hypertext-based external representations in augmenting performance on a cognitively complex task, in particular, on a synthesis writing task. The production of a written synthesis is a challenging task that requires managing large amounts of information over an extended period of time. Thus, synthesis writing is a task that is well-suited for testing the potential of hypertext technologies to support work on complex tasks. From a case study of experts and novices, we have developed a theory of the cognitive processes involved in producing a written synthesis. We have also developed a preliminary theory of the role of external representations in the writing process. We have drawn upon these two theories to design several hypertext-based external representations that we believe will augment writers' performance on a written synthesis task. The hypertext-based applications include a general graph object and a table object; these objects form the foundation for a set of specialized tools to support synthesis writing, namely, a summary graph, synthesis grid and synthesis tree.

© All rights reserved Neuwirth and Kaufer and/or ACM Press

1987
 
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Neuwirth, Christine, Kaufer, David S., Chimera, Rick and Gillespie, Terilyn (1987): The Notes Program: A Hypertext Application for Writing from Source Texts. In: Weiss, Stephen and Schwartz, Mayer (eds.) Proceedings of ACM Hypertext 87 Conference November 13-15, 1987, Chapel Hill, North Carolina. pp. 121-141.

Notes is a hypertext application developed to investigate the effects of computers on the writing process, in particular, on the processes of acquiring and structuring knowledge when writing from source texts. Notes is designed to help writers record their own ideas (e.g., reactions, inferences, plausibility assessments), recover the context for those ideas easily and view ideas from multiple perspectives. In this paper we outline the theoretical basis for the design of the Notes program. Then we briefly describe the program itself and its relation to relevant research. Finally we describe our experience with users.

© All rights reserved Neuwirth et al. and/or ACM Press

 
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