Carman Neustaedter
Has also published under the name of:
"C. Neustaedter"
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Publications by Carman Neustaedter (bibliography)
» 2009 «
Neustaedter, Carman and Fedorovskaya, Elena (2009): Capturing and sharing memories in a virtual world. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 1161-1170. Available online
“Virtual worlds (VWs) such as Second Life (SL) contain a rich social culture where people engage in a multitude of experiences much like real life. With this comes the need to capture and share memories with others. To understand what tools people use to accomplish this and what limitations they may face, we conducted interviews with participants in SL. Our results identify two clusters of users -- Casuals and Lifers -- who differed in the ways in which they captured and shared memories. Here we describe the use of photos, landmarks, friend lists, and conversation logs. We also show how a lack of real life physical and social constraints in the VW affects user routines, and, in some cases, how it does not. This suggests design directions for memory tools in the VW and also real life that break the bounds of current everyday practice.”
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Neustaedter, Carman, Yarosh, Svetlana and Brush, A. J. (2009): Designing for families. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 2735-2738. Available online
“In this Special Interest Group (SIG) we plan to focus on discussions and activities surrounding the design of technologies to support families. Many researchers and designers study domestic routines to inform technology design, create novel interactive systems, and evaluate these systems through real world use. Bringing together researchers, designers and practitioners interested in technologies for families at a SIG provides a forum for discussing shared interests including methods for gaining an understanding of the user, metrics for evaluating interventions, and shared definitions of the concept of the family.”
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» 2008 «
Nunes, Michael, Greenberg, Saul and Neustaedter, Carman (2008): Sharing digital photographs in the home through physical mementos, souvenirs, and keepsakes. In: Proceedings of DIS08 Designing Interactive Systems 2008. pp. 250-260. Available online
“People now easily share digital photos outside the home via web publishing and gift-giving. Yet within the home, digital photos are hard to access and lack the physical affordances that make sharing easy and opportunistic. To promote in-home photo sharing, we designed Souvenirs, a system that lets people link digital photo sets to physical memorabilia. These mementos trigger memories and serve as social instruments; a person can enrich their story-telling by moving the physical memento close to their large-format television screen, and the associated photos are immediately displayed. We implemented Souvenirs, and then re-examined our design premises through contextual interviews with 20 households. Families described their current practices of photo sharing and memento use, and also reacted to the Souvenirs design. Based on these interviews, we redesigned Souvenirs to better fit the real practices of photo and memento use in the home.”
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Gallagher, Andrew C., Neustaedter, Carman, Cao, Liangliang, Luo, Jiebo and Chen, Tsuhan (2008): Image annotation using personal calendars as context. In: El-Saddik, Abdulmotaleb, Vuong, Son, Griwodz, Carsten, Bimbo, Alberto Del, Candan, K. Selcuk and Jaimes, Alejandro (eds.) Proceedings of the 16th International Conference on Multimedia 2008 October 26-31, 2008, Vancouver, British Columbia, Canada. pp. 681-684. Available online
» 2007 «
Elliot, Kathryn, Neustaedter, Carman and Greenberg, Saul (2007): StickySpots: using location to embed technology in the social practices of the home. In: Proceedings of the 1st International Conference on Tangible and Embedded Interaction 2007. pp. 79-86. Available online
“Ethnographic studies of domestic environments have shown the fundamental roles that locations and context play in helping people understand and manage information in their homes. Yet it is not clear how this knowledge can be applied to the design of home technologies. For this reason, we present a case study in home technology design that uses the understandings gained from previous ethnographic studies on domestic locations to motivate the design of a home messaging system. Our prototype, called StickySpots, uses locations to embed technology in the social practices of the home. We then use this case study to reflect more generally on location-based design in the home.”
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Elliot, Kathryn, Watson, Mark, Neustaedter, Carman and Greenberg, Saul (2007): Location-dependent information appliances for the home. In: Proceedings of the 2007 Conference on Graphics Interface 2007. pp. 151-158. Available online
“Ethnographic studies of the home revealed the fundamental roles that physical locations and context play in how household members understand and manage conventional information. Yet we also know that digital information is becoming increasingly important to households. The problem is that this digital information is almost always tied to traditional computer displays, which inhibits its incorporation into household routines. Our solution, location-dependent information appliances, exploit both home location and context (as articulated in ethnographic studies) to enhance the role of ambient displays in the home setting; these displays provide home occupants with both background awareness of an information source and foreground methods to gain further details if desired. The novel aspect is that home occupants assign particular information to locations within a home in a way that makes sense to them. As a device is moved to a particular home location, information is automatically mapped to that device along with hints on how it should be displayed.”
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Neustaedter, Carman, Brush, A. J. Bernheim and Greenberg, Saul (2007): A digital family calendar in the home: lessons from field trials of LINC. In: Proceedings of the 2007 Conference on Graphics Interface 2007. pp. 199-206. Available online
“Digital family calendars have the potential to help families coordinate, yet they must be designed to easily fit within existing routines or they will simply not be used. To understand the critical factors affecting digital family calendar design, we extended LINC, an inkable family calendar to include ubiquitous access, and then conducted a month-long field study with four families. Adoption and use of LINC during the study demonstrated that LINC successfully supported the families' existing calendaring routines without disrupting existing successful social practices. Families also valued the additional features enabled by LINC. For example, several primary schedulers felt that ubiquitous access positively increased involvement by additional family members in the calendaring routine. The field trials also revealed some unexpected findings, including the importance of mobility -- both within and outside the home -- for the Tablet PC running LINC.”
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» 2006 «
Neustaedter, Carman and Brush, A. J. Bernheim (2006): "LINC-ing" the family: the participatory design of an inkable family calendar. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 141-150. Available online
“Families must continually organize, plan, and stay aware of the activities of their households in order to coordinate everyday life. Despite having organization schemes, many people still feel overwhelmed when it comes to family coordination. To help overcome this, we present our research efforts on LINC: an inkable family calendar designed for the kitchen. LINC was developed using a participatory design process involving interviews, paper prototyping, and a formative evaluation. Our work outlines key implications for digital family calendars and family coordination systems in general. We found that coordination is not typically done through the family calendar; rather, the family calendar is a tool that provides family members with an awareness of activities and changes that in turn enables coordination. Thus, digital family calendars should provide tools that enable families to use their own coordination routines which leverage the social affordances prominent in existing paper calendars.”
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Neustaedter, Carman, Greenberg, Saul and Boyle, Michael (2006): Blur filtration fails to preserve privacy for home-based video conferencing. In ACM Transactions on Computer-Human Interaction, 13 (1) pp. 1-36
“Always-on video provides rich awareness for distance-separated coworkers. Yet video can threaten privacy, especially when it captures telecommuters working at home. We evaluated video blurring, an image masking method long touted to balance privacy and awareness. Results show that video blurring is unable to balance privacy with awareness for risky situations. Reactions by participants suggest that other popular image masking techniques will be problematic as well. The design implication is that image masking techniques will not suffice for privacy protection in video-based telecommuting situations. Other context-aware privacy-protecting strategies are required, as illustrated in our prototype context-aware home media space.”
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Neustaedter, Carman, Elliot, Kathryn and Greenberg, Saul (2006): Interpersonal awareness in the domestic realm. In: Kjeldskov, Jesper and Paay, Jane (eds.) Proceedings of OZCHI06, the CHISIG Annual Conference on Human-Computer Interaction 2006. pp. 15-22. Available online
“Family and friends naturally maintain an awareness of each other on an ongoing basis (e.g., knowing one's schedule, health issues) and many technologies are now being contemplated to help fulfill these needs. We use findings from a contextual study along with related work to present interpersonal awareness -- a spectrum that differentiates how people desire and gather awareness for individuals across three different social groupings: home inhabitants, intimate socials, and extended socials. We compare this spectrum to workplace awareness and discuss how our study findings can be used to analyze and design domestic awareness technologies.”
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Tang, Anthony, Neustaedter, Carman and Greenberg, Saul (2006): VideoArms: Embodiments for Mixed Presence Groupware. In: Proceedings of the HCI06 Conference on People and Computers XX 2006. pp. 85-102.
» 2005 «
Neustaedter, Carman, Brush, A. J. Bernheim and Smith, Marc A. (2005): Beyond "from" and "received": exploring the dynamics of email triage. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1977-1980. Available online
“Email triage is the process of going through unhandled email and deciding what to do with it. Email triage can quickly become a serious problem for users as the amount of unhandled email grows. We investigate the problem of email triage by presenting interview and survey results that articulate user needs. The results suggest the need for email user interfaces to provide additional socially salient information in order to bring important emails to the forefront.”
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Elliot, Kathryn, Neustaedter, Carman and Greenberg, Saul (2005): Time, Ownership and Awareness: The Value of Contextual Locations in the Home. In: Beigl, Michael, Intille, Stephen S., Rekimoto, Jun and Tokuda, Hideyuki (eds.) UbiComp 2005 Ubiquitous Computing - 7th International Conference September 11-14, 2005, Tokyo, Japan. pp. 251-268. Available online
» 2003 «
Venolia, Gina Danielle and Neustaedter, Carman (2003): Understanding sequence and reply relationships within email conversations: a mixed-model visualization. In: Cockton, Gilbert and Korhonen, Panu (eds.) Proceedings of the ACM CHI 2003 Human Factors in Computing Systems Conference April 5-10, 2003, Ft. Lauderdale, Florida, USA. pp. 361-368.
Neustaedter, Carman and Greenberg, Saul (2003): The Design of a Context-Aware Home Media Space for Balancing Privacy and Awareness. In: Dey, Anind K., Schmidt, Albrecht and McCarthy, Joseph F. (eds.) UbiComp 2003 Ubiquitous Computing - 5th International Conference October 12-15, 2003, Seattle, WA, USA. pp. 297-314. Available online
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Mar 21st, 2010
Changes to this page (author)
23 Feb 2010: Enabled abstracts to be shown on Carman Neustaedter's author page.17 Jun 2009: Author was edited 30 May 2009: Author was edited
30 May 2009: Author was edited
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12 May 2008: Author was added to the bibliography
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19 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography
