Carlos J. Costa

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Publications by Carlos J. Costa (bibliography)

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» 2008 «

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O'Neill, Henrique, Aparicio, Manuela, Costa, Carlos J. and Protopsaltis, Aristidis (eds.) 26th Annual International Conference on Design of Communication September 22-24, 2008, Lisbon, Portugal.

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O'Neill, Henrique, Aparicio, Manuela, Costa, Carlos J. and Protopsaltis, Aristidis (eds.) ACM international conference on Design of communication September 22-24, 2008, Lisbon, Portugal.

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Lopes, Nuno G. and Costa, Carlos J. (2008): ERP localization: exploratory study in translation: European and Brazilian Portuguese. In: DOC08 2008. pp. 93-98. Available online

This paper is tackled the ERP localization process specifically focusing on the language. The paper examines the differences between European and Brazilian Portuguese. The analysis has been created using three translation catalogue files PO extension (English, Brazilian Portuguese and European Portuguese) from a ERP (Enterprise Resource Planning software) to identify specific linguistic differences. The linguistic differences according to organizational fields such as Financial, Production, Marketing/CRM and Information System are all also explored.

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Costa, Carlos J. and Aparicio, Manuela (2008): Web application and design of communication. In: DOC08 2008. pp. 111-116. Available online

Traditional emphasis in the design of communications was in the production of written text, drawing, photos, sound, and multimedia. Web 2.0, gives another dimension. Design of communications is not only design of images, text and movies; it is also interaction and collaboration. In this paper, we present a web application. From this experience we also derive a general model for design of communication.

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Costa, Carlos J., Nhampossa, José Leopoldo and Aparicio, Manuela (2008): Wiki content evaluation framework. In: DOC08 2008. pp. 169-174. Available online

Allowing anyone to edit content is the philosophy of most wikis. Such approach does not ensure that the editor is a specialist in the topic and is well-meaning. Poor quality of the content and vandalism can be a major problem. We did a literature review on quality of information and criteria and examined a number wiki applications seeking to understand the process of authorship being used in larger wiki sites, such as those run by the Wikimedia Foundation and present a conceptual model to enforce quality in Wiki content. In this model, we suggest that each article should have an evaluation resulting from voting a pool of reviewers and that a historical record of the evaluation should be keep and available to users.

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Pierce, Robert, Mehlenbacher, Brad, Costa, Carlos J., Albers, Michael J. and Protopsaltis, Aristidis (2008): Panel design of communication: new steps. In: DOC08 2008. pp. 183-184. Available online

SIGDOC comes from a technical writing tradition, where literature and rhetoric play an important role. Communication is now giving a broader focus, especially as influences come from graphical design, web design, digital sound or digital multimedia. In Lisbon, we expect to discuss this focus of SIGDOC. This is an important transition that is being done, without loosing its identity. In fact, from the revision process the heterogeneity of view point was identified. This is the result of including more participants from multimedia, computer science and graphical design. For the second time, SIGDOC will take place outside the American continent. For the first time it takes places in a non-English speaking country. It is the ideal place to discuss an important issue either for the technical documentation, either for software engineering or for design of communication communities: translation, internationalization, localization, and globalization. Bologna process is transforming and making an authentic revolution in the European university panorama. This may be faced either as a threat or as an opportunity. In this context, the discussion about a curriculum in design of communication is an important step that may be undertaken by the SIGDOC. It is a step that may contribute to its affirmation either in academia or in practitioner context.

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Duarte, Pedro, Costa, Carlos J. and Costa, Pedro (2008): Webstorm: mixing brainstorming in the web to produce art. In: DOC08 2008. pp. 267-268. Available online

The Internet has always been seen by artists as a new form of expression, the non material nature, the absence of frontiers and achieving new public give rise to a new type of art. The artistic environment of contemporary art is achieved as a fundamental background for Internet Art. It is in this context that we proposed the Webstorm project that has as main objective support the digital art creation using an electronic brainstorming, voting and a graphical retrieval component.

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» 2007 «

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Costa, Pedro, Duarte, Pedro and Costa, Carlos J. (2007): WebStorm: mixing brainstorming with art in the web. In: Proceedings of the 25th annual ACM international conference on Design of communication 2007, El Paso, Texas, USA. pp. 170-175. Available online

From the beginning of the Internet Age artists found this medium a good field of expression and diffusion of their works. In this paper we start by introducing the wider context of New Media Art and explore the features of this area, illustrating with some examples. The artistic environment of contemporary art is achieved as a fundamental background for Internet Art. It is in this context that we proposed the Webstorm project.

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Tavares, Mario and Costa, Carlos J. (2007): Knowledge management process in the local government. In: Proceedings of the 25th annual ACM international conference on Design of communication 2007, El Paso, Texas, USA. pp. 182-188. Available online

Knowledge management is an important issue. The employ of new information technologies like content management systems contribute to the improvement of knowledge management process. But it is not enough. It is why in this context communication genres are used. In fact with this approach is possible identifying communication genres actually used in local government. Communication genres approach may be used in requirement analysis then in the analysis and design activities of information system development customization.

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Costa, Carlos J., Silva, José and Aparicio, Manuela (2007): Evaluating web usability using small display devices. In: Proceedings of the 25th annual ACM international conference on Design of communication 2007, El Paso, Texas, USA. pp. 263-268. Available online

Usability is an important issue studied by many researchers and practitioners. Specifically, we are interested in evaluating web usability using small display devices. In this paper we evaluate different type of navigation using small display devices: links, folio and search. In order to evaluate it, we propose a laboratory prototype.

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» 2006 «

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Costa, Carlos J. and Aparicio, Manuela (2006): Searching documents on the intranet using PDA. In: ACM 24th International Conference on Design of Communication 2006. pp. 23-28. Available online

The problem of searching the web by using small devices such as PDA is a subject of research pursued by academics but is also an important concern from industry. Here we suggest that document genre may contribute to the reduction of processing and memory burden when searching information on an Intranet. Document genre may also contribute to ease the access to information. It is in this context that we analyzed in what extent document genres are employed by users to describe digital resources, in order to be displayed in small display device. Based in the results of our research, we also propose a new architecture for an information system.

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» 2005 «

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Costa, Carlos J. and Aparcio, Manuela (2005): Visualization of balanced scorecard on PDAs. In: ACM 23rd International Conference on Computer Documentation 2005. pp. 103-107. Available online

Recognizing some of the weaknesses and ambiguity of previous management approaches, the balanced scorecard approach provides a clear prescription as to what companies should measure in order to balance the financial perspective. The problem here is to display all this information in a small display device. In this paper it is presented a categorization of the different attempts to address the problem of displaying web information on small devices. In this paper it is proposed system architecture to support balanced scorecard. Preliminary results are also discussed.

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» 2004 «

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Costa, Carlos J., Costa, J. Paulo and Aparicio, Manuela (2004): P-Manager: Actions vs. Messages. In: ICEIS 2004 2004. pp. 643-646.

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Costa, Carlos J., Costa, Pedro and Aparicio, Manuela (2004): Principles for Creating Web Sites: A Design Perspective. In: ICEIS 2004 2004. pp. 484-488.

» 2003 «

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Antunes, Pedro and Costa, Carlos J. (2003): From genre analysis to the design of meetingware. In: Tremaine, Marilyn and Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 302-310. Available online

Genre analysis is an approach to study organizational structures, focusing on communication patterns, which can be applied to the specific context of meetings. This research investigates the impact of genre analysis on the design of meetingware. The paper describes how genre analysis was used to develop meetingware for several organizations and meeting genres. The paper covers the whole design process, from genre elicitation to validation. The obtained results indicate that genre analysis impacts meetingware design in five major dimensions: organizational integration, situated nature, meeting lifecycle view, focus on communication patterns, and preservation of the meeting context.

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» 2002 «

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Costa, Carlos J. and Antunes, Pedro (2002): Evaluating EMS Value - The Case of a Small Accountancy Firm. In: ICEIS 2002 2002. pp. 460-466.

» 2001 «

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Costa, Carlos J., Antunes, Pedro and Dias, Ferreira (2001): The Meeting Report Process: Bridging EMS with PDA. In: ICEIS 2001 2001. pp. 821-826.

» 2000 «

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Costa, Carlos J., Antunes, Pedro and Dias, Ferreira (2000): Integrating Meeting Results in Organisations. In: ICEIS 2000 2000. pp. 419-423.

» 1999 «

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Costa, Carlos J., Ho, Tania and Antunes, Pedro (1999): Facilitating Organisational Activities Using Plans and Audits. In: ICEIS 1999 1999. pp. 404-411.

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Changes to this page (author)

10 Feb 2010: Enabled abstracts to be shown on Carlos J. Costa's author page.
25 Aug 2009: Author was edited
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17 Apr 2009: Added a picture of Carlos J. Costa
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28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1999-2008
Publication count:19
Number of co-authors:17



Productive colleagues

Carlos J. Costa's 3 most productive colleagues in number of publications:

Brad Mehlenbacher:15
Pedro Antunes:14
Michael J. Albers:13


Collaboration count

Number of publications with 3 favourite co-authors:

Manuela Aparicio:8
Pedro Antunes:5
Pedro Costa:3

 

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Mar 19

As a rule, software systems do not work well until they have been used, and have failed repeatedly, in real applications.

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