Carla Simone

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Publications by Carla Simone (bibliography)

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» 2007 «

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Cabitza, Federico, Sarini, Marcello and Simone, Carla (2007): Providing awareness through situated process maps: the hospital care case. In: GROUP07: International Conference on Supporting Group Work 2007. pp. 41-50. Available online

Clinical Pathways (CPs) are artifacts that clinicians are increasingly introducing in their practices in order to deal with health problems in the most effective, efficient and agreed way. As a result of an observational study at a Neonatology Intensive Care Unit, we found that most CPs are still paper-based. Although perceived useful even on paper, the physicians advocated a system integrating CPs with the clinical record. Based on their requirements, we present a proposal on how to conceive a computational system that can promote awareness in order to achieve better coordination and committed inclusion of pathways in daily clinical practice.

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Cabitza, Federico and Simone, Carla (2007): "...and do it the usual way": fostering awareness of work conventions in document-mediated collaboration. In: Proceedings of the Tenth European Conference on Computer-Supported Cooperative Work 2007. pp. 119-138. Available online

In this paper, we concentrate on how conventions among practitioners are put at work for the sake of cooperation in those work settings where coordination is mediated at a large extent by complex webs of documental artifacts. Our case study focuses on coordinative conventions exhibited in the hospital domain and mediated by compound patient records. We conceive of the provision of document-mediated awareness information as a "learning device" by which these conventions can be made explicit in all those situations where practitioners need support in coping with and solving cooperative problems in the articulation of their activities. To enable such a context-dependent and user-centered provision of awareness, we also present and outline the WOAD framework that provides users and designers with a conceptual model and language aimed at facilitating the construction of a convention- and collaboration-aware layer on top of traditional architectures of electronic documental systems. To this aim, we take the case of the Electronic Patient Record (EPR) as paradigmatic.

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» 2006 «

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Cabitza, Federico, Locatelli, Marco P., Sarini, Marcello and Simone, Carla (2006): CASMAS: Supporting Collaboration in Pervasive Environments. In: PerCom 2006 - 4th IEEE International Conference on Pervasive Computing and Communications 13-17 March, 2006, Pisa, Italy. pp. 286-295. Available online

» 2005 «

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Cabitza, Federico, Sarini, Marcello, Simone, Carla and Telaro, Michele (2005): When once is not enough: the role of redundancy in a hospital ward setting. In: GROUP05: International Conference on Supporting Group Work November 6-9, 2005, Sanibel Island, Florida, USA. pp. 158-167. Available online

The paper discusses the role of redundancy in hospital ward work on the basis of a field study that focuses on the use of paper artifacts supporting healthcare and its coordination. On the basis of literature and direct observations, we identified different kinds of redundancy, i.e. redundancy of effort, functions and data. Hence, we analyzed how these different forms of redundancy may affect each other and the coordination inside hospital wards. Redundancy plays a positive or negative role depending on various circumstances. This twofold nature defines different requirements for a technology to support healthcare and ward work by preserving practices linked to paper-based artifacts and by unobtrusively augmenting them with computational capabilities.

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» 2004 «

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Simone, Carla and Tremaine, Marilyn (2004): Preface. In Computer Supported Cooperative Work, 13 (5) pp. 347-348

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Darses, Francoise, Dieng, Rose, Simone, Carla and Zacklad, Manuel (eds.) Cooperative systems design senario-based design of collaborative systems May 11–14, 2004, French Riviera, France.

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Nunnari, Fabrizio and Simone, Carla (2004): Perceiving awareness information through 3D representations. In: Costabile, Maria Francesca (ed.) AVI 2004 - Proceedings of the working conference on Advanced visual interfaces May 25-28, 2004, Gallipoli, Italy. pp. 443-446. Available online

» 2003 «

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Tremaine, Marilyn and Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA.

» 2002 «

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Simone, Carla and Bandini, Stefania (2002): Integrating Awareness in Cooperative Applications through the Reaction-Diffusion Metaphor. In Computer Supported Cooperative Work, 11 (3) pp. 495-530

The paper discusses the notion of awareness from the point of view of the design of a supportive technology. This perspective requires a deeper understanding of the ways and means people adopt to deal with awareness information as well as considering the integration of awareness tools with tools supporting other forms of coordination. First, we suggest to consider two types of awareness: by-product awareness that is generated in the course of the activities people must do in order to accomplish their cooperative tasks; and add-on awareness that is the outcome of an additional activity, which is a neat cost for the cooperating actors in relation to what they must do and is discretional in that it depends on actors' evaluation of the contingent situation. Secondly, we propose a reaction-diffusion metaphor to describe the awareness phenomenology and to take into account the two above-mentioned types of awareness integration. The model of awareness derived from the metaphor makes visible and accessible by different types of users a set of elemental primitives whose flexible composition allows them to construct the awareness mechanisms they dynamically need. These primitives are incorporated in a software module that can be used in combination with coordinative applications for sake of promoting awareness information. The main architecture of the module is presented together with its interoperability with the target application; moreover, a simple example illustrates how the incorporated primitives can be used to build awareness mechanisms.

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» 2001 «

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Simone, Carla and Sarini, M. (2001): Adaptability of classification schemes in cooperation: What does it mean?. In: Ecscw 2001 - Proceedings of the Seventh European Conference on Computer Supported Cooperative Work 16-20 September, 2001, Bonn, Germany. pp. 19-38.

» 2000 «

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Divitini, Monica and Simone, Carla (2000): Supporting Different Dimensions of Adaptability in Workflow Modeling. In Computer Supported Cooperative Work, 9 (3) pp. 365-397

agent-based architectures, articulation work, coordination mechanism, process modeling

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» 1999 «

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Simone, Carla and Divitini, Monica (1999): Integrating Contexts to Support Coordination: The CHAOS Project. In Computer Supported Cooperative Work, 8 (3) pp. 239-283

The paper reports on the outcomes of the CHAOS project whose aim was the development of a computer-based tool for coordinating activities not organized in a structured flow of work. In CHAOS coordination is achieved by negotiating commitments within conversations. The paper illustrates the conceptual foundation on which the prototype is based and its main functionalities. The latter are organized into four logical modules that are responsible of the management of the information concerning the communication, operation, organization and linguistic contexts, respectively, in which the communication occurs. The paper presents achievements and limits of the project and positions its aims and outcomes in relation to the recent debate about the Coordinator.

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» 1997 «

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Simone, Carla (1997): "Cooperating Heterogeneous Systems," by David G. Schwartz. In Computer Supported Cooperative Work, 6 (1) pp. 102-104

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Simone, Carla and Bandini, Stefania (1997): Compositional Features for Promoting Awareness Within and Across Cooperative Applications. In: Payne, Stephen C. and Prinz, Wolfgang (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 1997 November 11-19, 1997, Phoenix, Arizona, USA. pp. 358-367. Available online

The existing computational mechanisms for promoting awareness are based on Awareness Models referring to spatial metaphors. These models are mainly based on the notions of focus and nimbus which allow one to compute different measures of awareness between objects. The point made in this paper is that these approaches are focused on how awareness information is produced and perceived but not on how it affects the behavior of the objects. This aspect is relevant if one takes seriously the issue of making awareness mechanisms fully visible and accessible to the involved actors for the purpose of adaptability. We propose the reaction-diffusion metaphor in order to deal with the above requirements. The related Model of Awareness is presented, compared with the Spatial Models and illustrated by some examples.

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» 1996 «

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Schmidt, Kjeld and Simone, Carla (1996): Coordination Mechanisms: Towards a Conceptual Foundation of CSCW Systems Design. In Computer Supported Cooperative Work, 5 (2) pp. 155-200

The paper outlines an approach to CSCW systems design based on the concept of 'coordination mechanisms.' The concept of coordination mechanisms has been developed as a generalization of phenomena described in empirical investigations of the use of artifacts for the purpose of coordinating cooperative activities in different work domains. On the basis of the evidence of this corpus of empirical studies, the paper outlines a theory of the use of artifacts for coordination purposes in cooperative work settings, derives a set of general requirements for computational coordination mechanisms, and sketches the architecture of Ariadne, a CSCW infrastructure for constructing and running such malleable and linkable computational coordination mechanisms.

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» 1995 «

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Simone, Carla, Divitini, Monica and Schmidt, Kjeld (1995): A Notation for Malleable and Interoperable Coordination Mechanisms for CSCW Systems. In: Proceedings of the ACM Conference on Organizational Computing Systems 1995 August 13-16, 1995, Milpitas, California, USA. pp. 44-54.

» 1993 «

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Michelis, Giorgio de, Simone, Carla and Schmidt, Kjeld (eds.) ECSCW 93 - Proceedings of the Third European Conference on Computer Supported Cooperative Work 1993.

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Divitini, Monica, Sale, Giuseppe Omodei, Pozzoli, Alberto and Simone, Carla (1993): Supporting the Dynamics of Knowledge Sharing within Organizations. In: Kaplan, Simon M. (ed.) Proceedings of the ACM Conference on Organizational Computing Systems 1993 November 1-4, 1993, Milpitas, California, USA. pp. 178-183. Available online

The paper proposes an architecture to memorize the knowledge generated and used by the members of an organization in their cooperative work. The main focus is on the identification of mechanisms to enhance organization members capability to reconstruct the dynamic evolution of the knowledge generated through computer supported human to human communication within the organization. These mechanisms are triggered by communicative events in a user transparent way. The notion of degree of consciousness of knowledge sharing is proposed as a basic means to allow members to look for the most appropriate context of each communicative event. This context is where the reconstruction becomes sensible in relation to the user needs.

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» 1989 «

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Bignoli, Celsina and Simone, Carla (1989): AI techniques for supporting human to human communication in CHAOS. In: EC-CSCW 89 - Proceedings of the First European Conference on Computer-Supported Cooperative Work 13-15 September, 1989, Gatwick, London. pp. 133-147.

Communication among group's members can be problematic being often difficult to interpret ambiguous messages in a correct way. The paper describes the main features of a human to human communication support, called CHAOS, for what concerns the help it provides to its users both in preventing misunderstandings and in allowing message disambiguation. These functionalities are implemented in a specific module (the Group Language Expert module), which makes use of Natural Language Processing techniques. Their application is illustrated together with some possible improvements of the implemented functionalities.

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Changes to this page (author)

11 Feb 2010: Enabled abstracts to be shown on Carla Simone's author page.
24 Aug 2009: Author was edited
17 Jun 2009: Author was edited
05 Jun 2009: Author was edited
28 Aug 2008: Author was added to the bibliography (approved by an editor)
12 May 2008: Author was edited
24 Jun 2007: Author was edited
23 Jun 2007: Author was edited
22 Jun 2007: Author was edited
11 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1989-2007
Publication count:19
Number of co-authors:17



Productive colleagues

Carla Simone's 3 most productive colleagues in number of publications:

Kjeld Schmidt:24
Marilyn Tremaine:19
Giorgio de Michelis:17


Collaboration count

Number of publications with 3 favourite co-authors:

Monica Divitini:4
Federico Cabitza:4
Kjeld Schmidt:3

 

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Learn more about Carla Simone:
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Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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