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May 27

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“ Design can be art. Design can be aesthetics. Design is so simple, that's why it is so complicated. ”

-- Paul Rand, 1997

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Bryan A. Pendleton

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Publications by Bryan A. Pendleton (bibliography)

2011

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Liu, Gang, Xiang, Guang, Pendleton, Bryan A., Hong, Jason I. and Liu, Wenyin (2011): Smartening the crowds: computational techniques for improving human verification to fight phishing scams. In: Proceedings of the 2011 Symposium on Usable Privacy and Security 2011. p. 8.

“Phishing is an ongoing kind of semantic attack that tricks victims into inadvertently sharing sensitive information. In this paper, we explore novel techniques for combating the phishing problem using computational techniques to improve human effort. Using tasks posted to the Amazon Mechanical Turk human effort market, we measure the accuracy of minimally trained humans in identifying potential phish, and consider methods for best taking advantage of individual contributions. Furthermore, we present our experiments using clustering techniques and vote weighting to improve the results of human effort in fighting phishing. We found that these techniques could increase coverage over and were significantly faster than existing blacklists used today.”

2008

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Suh, Bongwon, Chi, Ed H., Kittur, Aniket and Pendleton, Bryan A. (2008): Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 1037-1040.

“Wikis are collaborative systems in which virtually anyone can edit anything. Although wikis have become highly popular in many domains, their mutable nature often leads them to be distrusted as a reliable source of information. Here we describe a social dynamic analysis tool called WikiDashboard which aims to improve social transparency and accountability on Wikipedia articles. Early reactions from users suggest that the increased transparency afforded by the tool can improve the interpretation, communication, and trustworthiness of Wikipedia articles.”

2007

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Kittur, Aniket, Suh, Bongwon, Pendleton, Bryan A. and Chi, Ed H. (2007): He says, she says: conflict and coordination in Wikipedia. In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems 2007. pp. 453-462.

“Wikipedia, a wiki-based encyclopedia, has become one of the most successful experiments in collaborative knowledge building on the Internet. As Wikipedia continues to grow, the potential for conflict and the need for coordination increase as well. This article examines the growth of such non-direct work and describes the development of tools to characterize conflict and coordination costs in Wikipedia. The results may inform the design of new collaborative knowledge systems.”