Publication statistics

Pub. period:1959-2009
Pub. count:28
Number of co-authors:18



Co-authors

Number of publications with 3 favourite co-authors:

T. I. Maude:2
W. P. Dodd:2
D. J. Pullinger:2

 

 

Productive colleagues

Brian Shackel's 3 most productive colleagues in number of publications:

Gilbert Cockton:72
John Karat:47
Andrew Dillon:43
 
 
 

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Brian Shackel

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Has also published under the name of:
"B. Shackel"

Personal Homepage:
ergonomics.org.uk/brian-shackel

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Publications by Brian Shackel (bibliography)

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2009
 
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Shackel, Brian (2009): Designing for people in the age of information. In Interacting with Computers, 21 (5) pp. 325-330.

Some characteristics of the Information Age and the importance of human factors issues are outlined. Immediate questions for the next 7 years or so are discussed, including nine substantive areas needing research (from a recent survey) and the development and better implementation of design procedures. Longer term questions discussed are -- the passing of paper, the reduction of writing, the victory of voice, the wired society and the expert in the system. Finally, some of the important broader issues are mentioned and the need for synergy by human and information engineers is emphasised.

© All rights reserved Shackel and/or Elsevier Science

 
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Shackel, Brian (2009): Usability -- Context, framework, definition, design and evaluation. In Interacting with Computers, 21 (5) pp. 339-346.

 
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Shackel, Brian (2009): Human-computer interaction -- Whence and whither?. In Interacting with Computers, 21 (5) pp. 353-366.

In this article, an overview is presented of the growth of work in human-computer interaction (HCI) over the last 40 years. Inevitably much must be omitted, but the referenced papers may fill some of the gaps. Various formative influences and contributing disciplines are noted. Aspects of research and human factors knowledge are prominent, but attention is also given to technology, applied problems, and design for usability. Finally, after summarizing the growth in three age-group partitions, some of the major threads of development are noted under the heading of continuities from the past and perspectives into the future.

© All rights reserved Shackel and/or Elsevier Science

2001
 
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Damodaran, Leela and Shackel, Brian (2001): Editorial: Human Factors Symposium. In International Journal of Human-Computer Studies, 55 (4) pp. 371-376.

1997
 
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Shackel, Brian (1997): Human-Computer Interaction - Whence and Whither?. In JASIST - Journal of the American Society for Information Science and Technology, 48 (11) pp. 970-986.

1993
 
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Maguire, M., Dillon, Andrew, Brooke, John, Gerven, Johan van, Bevan, Nigel, Paci, Anna Maria, Karat, John and Shackel, Brian (1993): Usability Measurement -- Its Practical Value to the Computer Industry. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik and White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 145-148.

This panel will consider the role of usability measurement in the design process. It will address the time needed to perform usability evaluations and compare this process with that of expert assessment. This topic will be discussed in the industrial context of developing computer products within strict timescales. However it will also be seen against the traditional problem of needing to set usability goals and to measure their achievement if usability is to be given the same priority as the more technical software engineering objectives.

© All rights reserved Maguire et al. and/or ACM Press

 
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Sweeney, M., Maguire, M. and Shackel, Brian (1993): Evaluating User-Computer Interaction: A Framework. In International Journal of Man-Machine Studies, 38 (4) pp. 689-711.

A framework is described, which classifies usability evaluations in terms of three dimensions; the approach to evaluation, the type of evaluation and the time of evaluation in the context of the product life cycle. The approaches described are user-based, theory-based and expert-based. The approach to evaluation reflects the source of the data which forms the basis of the evaluation. The types of evaluation are diagnostic, summative and metrication. These reflect the purpose of the evaluation and therefore the nature of the data and likely use of the results. The time of testing reflects the temporal location in the product life cycle at which the evaluation is conducted. This dictates the representation of the product which is available for evaluation. The paper describes the relationship between these three framework dimensions. It also relates the methods of data capture, measurements and criteria which may be appropriately applied in various evaluation contexts. The latter part of the paper focuses on a more detailed review of methods which are associated with the most commonly applied and often most effective approach, i.e. the user-centred diagnostic evaluation. Finally the paper considers the need to perform evaluations more effectively in the design of products and systems in the commercial world. The discussion addresses the need for computer support tools to facilitate the handling of resulting data from user trials.

© All rights reserved Sweeney et al. and/or Academic Press

 
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Shackel, Brian (1993): Electronic Documentation -- Past Imperfect and Future Conditional?. In: Proceedings of OZCHI93, the CHISIG Annual Conference on Human-Computer Interaction 1993. .

1992
 
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Shackel, Brian (1992): HUSAT - 21 Years of HCI: The Human Sciences & Advanced Technology Research Institute. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 281-282.

1991
 
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Shackel, Brian and Richardson, S. J. (eds.) (1991): Human Factors for Informatics Usability. Cambridge, UK, Cambridge University Press

 
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Shackel, Brian (1991): Whence and Where -- A Short History of Human-Computer Interaction. In: Proceedings of the Fourth International Conference on Human-Computer Interaction 1991. pp. 3-18.

In this paper a broad perspective is presented of the history of Human-Computer Interaction (HCI) over the last 30 years. Inevitably such must be omitted, but the referenced papers may fill many of the gaps. Various formative influences and contributing disciplines are noted. Although aspects of research and human factors knowledge are prominent, equivalent attention is given to technology, applied problems and design for usability.

© All rights reserved Shackel and/or Elsevier Science

1990
 
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Diaper, Dan, Gilmore, David J., Cockton, Gilbert and Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK.

 
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Shackel, Brian (1990): Preface. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert and Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. xvii-xviii.

1987
 
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Bullinger, Hans-Jorg and Shackel, Brian (eds.) INTERACT 87 - 2nd IFIP International Conference on Human-Computer Interaction September 1-4, 1987, Stuttgart, Germany.

 
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Shackel, Brian (1987): An Overview of Research on Electronic Journals. In: Salvendy, Gavriel (ed.) HCI International 1987 - Proceedings of the Second International Conference on Human-Computer Interaction - Volume 2 August 10-14, 1987, Honolulu, Hawaii. pp. 193-206.

1986
 
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Shackel, Brian (1986): Ergonomics in Design for Usability. In: Harrison, Michael D. and Monk, Andrew (eds.) Proceedings of the Second Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers II August 23-26, 1986, University of York, UK. pp. 44-64.

In this paper some approaches to designing for usability are described which have been developed in Ergonomics (Human Factors) from experience and from empirical work reported in the literature. The basic approach of ergonomics to design problems is first summarised. Next some implications of the system design life-cycle are considered, and the multiplicity of interests and criteria during system design are noted. Then a definition of usability is proposed in operational terms and is illustrated. Finally, some precepts are offered to aid the process of design for usability.

© All rights reserved Shackel and/or Cambridge University Press

1985
 
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Shackel, Brian (1985): Ergonomics in Information Technology in Europe -- A Review. In Behaviour and Information Technology, 4 (4) pp. 263-287.

This review of Ergonomics in Information Technology in Europe was done in three stages. (i) Scientific papers and addresses of other persons/groups were requested from 52 persons/groups initially contacted. (ii) Visits were made to the more important groups in nine European countries, and use was made of opportune visits to the U.S.A. (iii) The papers received, and the extensive data gathered during the visits, were appraised and the review report was written. After discussing the importance of ergonomics for information technology (IT), and outlining the interrelation of human-factors aspects to the total IT system, the growth of research in ITE is documented. The domains and subdomains of ITE are then described and the state of research in these domains is reviewed; at least half of the subdomains of ITE are little researched as yet in Europe. The principal research gaps are recorded. The current state of ITE in Europe and the U.S.A. is then reviewed and compared. As a result it is suggested that a Strategic Programme for Research in ITE (SPRITE) is needed. Such a co-ordinated programme will greatly enlarge the scope of such research in Europe, will develop collaboration between researchers and, especially, will increase the researchers' contact with and value for the European IT industry.

© All rights reserved Shackel and/or Taylor and Francis

1984
 
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Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK.

 
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Shackel, Brian (1984): Designing for People in the Age of Information. In: Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. pp. 9-18.

Some characteristics of the Information Age and the importance of human factors issues are outlined. Immediate questions for the next 7 years or so are discussed, including 9 substantive areas needing research (from a recent survey) and the development and better implementation of design procedures. Longer term questions discussed are -- the passing of paper, the reduction of writing, the victory of voice, the wired society and the expert in the system. Finally, some of the important broader issues are mentioned and the need for synergy by human and information engineers is emphasised.

© All rights reserved Shackel and/or North-Holland

 
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Shackel, Brian (1984): Usage Issues in Electronic Mail, Conference and Journal Systems: Introduction to the Theme of 4 Sessions. In: Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. p. 921.

 
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Dodd, W. P., Maude, T. I., Pullinger, D. J. and Shackel, Brian (1984): Software Infrastructure for the BLEND "Electronic Journal" Experiment. In: Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. pp. 933-936.

The rational is discussed for the initial selection of software to support the BLEND electronic journal project; the preferred solution was the NOTEPAD computer teleconferencing system. The mapping of a journal format onto the NOTEPAD information structure is considered, as are a number of experimental extensions to NOTEPAD to provide additional facilities for the journal editors and referees.

© All rights reserved Dodd et al. and/or North-Holland

 
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Pullinger, D. J., Shackel, Brian, Dodd, W. P. and Maude, T. I. (1984): User Surveys in the BLEND-LINC 'Electronic Journal' Project. In: Shackel, Brian (ed.) INTERACT 84 - 1st IFIP International Conference on Human-Computer Interaction September 4-7, 1984, London, UK. pp. 945-950.

This paper describes two telephone surveys of users in the 4 year experimental programme on electronic communication organised jointly by two Universities as the Birmingham and Loughborough Electronic Network Development (BLEND). Several communities of users are being studied; herein is described the first community of initially about 50 scientists (the Loughborough Information Network Community -- LINC). Considerable problems have been experienced with the hardware available to LINC members, with communications equipment, with modifying and developing software to obtain an acceptable operating system, and with various unexpected bureaucratic and organisational difficulties. Nevertheless, more than 50 papers are in the system and successful teleconferences have been held.

© All rights reserved Pullinger et al. and/or North-Holland

 
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Shackel, Brian (1984): Information Technology -- A Challenge to Ergonomics and Design. In Behaviour and Information Technology, 3 (4) pp. 263-275.

The growth and some characteristics of information technology (IT) are outlined, and the importance of ergonomics in the design of IT systems is illustrated. Some immediate questions for the next 7 years are discussed, including research gaps and needs, the development of design procedures, a suggested ergonomics framework and some industrial design aspects. Longer-term questions discussed are the passing of paper, the reduction of writing, the victory of voice and the wired society. Finally, some of the important broader issues are mentioned and the need for collaborative synergy by ergonomists, computer professionals, architects and industrial designers is emphasized.

© All rights reserved Shackel and/or Taylor and Francis

1982
 
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Shackel, Brian (1982): Plans and Initial Progress with BLEND -- An Electronic Network Communication Experiment. In International Journal of Man-Machine Studies, 17 (2) pp. 225-233.

BLEND (the Birmingham and Loughborough Electronic Network Development) is an experimental system supported by the Research&Development Department of the British Library as one of the projects in its programme to study the relevance and potential usage of new technology in the world of libraries and related information systems. The initial and principal aim of the project is to develop and gain experience of an "Electronic Journal" and Information Network in order to assess the cost, efficiency and subjective impact of such a system; the further aim is to explore and evaluate alternative forms of user communication through the system. The background and the plans for this experimental programme are outlined, and the progress during the first 6 months of the BLEND system usage is briefly reviewed.

© All rights reserved Shackel and/or Academic Press

1981
 
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Shackel, Brian (1981): Recollections of Chris Evans. In International Journal of Man-Machine Studies, 14 (1) p. 9.

 
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Spiliotopoulos, V. and Shackel, Brian (1981): Towards a Computer Interview Acceptable to the Naive User. In International Journal of Man-Machine Studies, 14 (1) pp. 77-90.

This paper reports an analysis and three experiments in the field of man-computer interviewing. To explore the importance of the linguistic format of the questions in a computer interview, four history-taking interviewing programs were analysed. These programs had already been used successfully in a computer system to carry out friendly and natural interviews. In this analysis the major variations in phraseology were found to be represented by two variables, namely Encouragement and Chattiness. Three experiments are then described aiming to test the usefulness of these two variables in a man-computer interviewing situation and to compare this with the man-man interviewing situation. The conclusions from these experiments are: (a) during a computer interview context-free Encouragement and Chattiness, used randomly and to a moderate extent, seem to provide an optimum format for acceptability, but (b) in human interviews random Encouragement and Chattiness seem to have no effect on people's acceptance, while the random Encouragement might even have a negative effect.

© All rights reserved Spiliotopoulos and Shackel and/or Academic Press

 
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Shackel, Brian (ed.) (1981): Man-Computer Interaction: Human Factors Aspects of Computers and People. The Netherlands, Sijthoff and Noordhoof Publishers

1959
 
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Shackel, Brian (1959): Ergonomics for a Computer. In , pp. 1-4.

Probably the first ever HCI research paper, released long before the term was used.

© All rights reserved Shackel and/or his/her publisher

 
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Changes to this page (author)

31 Aug 2013: Added
18 Nov 2010: Modified
18 Nov 2010: Modified
18 Nov 2010: Modified
04 Jun 2009: Modified
31 May 2009: Modified
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Page Information

Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/brian_shackel.html

Publication statistics

Pub. period:1959-2009
Pub. count:28
Number of co-authors:18



Co-authors

Number of publications with 3 favourite co-authors:

T. I. Maude:2
W. P. Dodd:2
D. J. Pullinger:2

 

 

Productive colleagues

Brian Shackel's 3 most productive colleagues in number of publications:

Gilbert Cockton:72
John Karat:47
Andrew Dillon:43
 
 
 

Upcoming Courses

go to course
Design Thinking: The Beginner's Guide
Starts tomorrow LAST CALL!
go to course
The Psychology of Online Sales: The Beginner's Guide
Starts the day after tomorrow !
 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

 
 
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
 
 
 
 
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading