Number of co-authors:12
Number of publications with 3 favourite co-authors:Rob Procter:5Robin Woodburn:2John Arnott:2
Andy McKinlay's 3 most productive colleagues in number of publications:Rob Procter:21Elisabeth Davenpor..:12John L. Arnott:11
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-- Alfred North Whitehead
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Publications by Andy McKinlay (bibliography)
Procter, Rob, Hartswood, Mark, McKinlay, Andy and Gallacher, Scott (1999): An Investigation of the Influence of Network Quality of Service on the Effectiveness of Multimedia Communication. In: Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 1999 November 14-17, 1999, Phoenix, Arizona, USA. pp. 160-168.
In this paper we describe an experimental evaluation of multimedia packages intended for use as in-house training aids within a large UK bank. We focus on the influence of different kinds of media content and of network quality of service upon subjects' memory for, and comprehension of, the material. In particular, we observe that degraded quality of service has a greater influence on subjects' uptake of emotive/affective content than on their uptake of factual content. The results have implications for the more general application of multimedia communication.
© All rights reserved Procter et al. and/or ACM Press
McKinlay, Andy, Procter, Rob and Dunnett, Anne (1999): An Investigation of Social Loafing and Social Compensation in Computer-Supported Cooperative Work. In: Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 1999 November 14-17, 1999, Phoenix, Arizona, USA. pp. 249-257.
The effects of computer-mediated communication on social loafing in brainstorming tasks and social compensation in decision-making tasks are examined. In the first experiment, subjects performed a brainstorming task in either nominal, face-to-face or computer-mediated brainstorming group conditions. Production blocking, in which brainstorming group members interfere with each other's output, was minimised, but the nominal group still out-performed the other groups. In the second experiment, subjects performed a group decision task in face-to-face and computer mediated communication conditions. Social compensation in the presence of social loafing was seen to occur in the first condition, but not in the second. The paper concludes by discussing some of the consequences of both experiments for the future role of computer-mediated communication in group work.
© All rights reserved McKinlay et al. and/or ACM Press
Procter, Rob, Goldenberg, Ana, Davenport, Elisabeth and McKinlay, Andy (1998): Genres in Support of Collaborative Information Retrieval in the Virtual Library. In Interacting with Computers, 10 (2) pp. 157-175.
The advent of the virtual library is usually presented as a positive development for library users. However, much of the research and development work being carried out in this field tends to reinforce the perception of the use of information resources as a predominantly solitary activity. We argue that this narrow view of the virtual library may be counterproductive to its aims. Recent studies have emphasized that information retrieval (IR) in the conventional library is often a highly collaborative activity, involving library users peers and experts in IR such as librarians. Failure to take this into account in the move to digitally based resource discovery and access may result in users of the virtual library being disadvantaged through lack of timely and effective access to sources of assistance. Our focus here is on the ways in which, in the conventional library setting, users consult with reference librarians for the resolution of their IR problems. We describe an investigation of consultation and collaboration issues as seen from the perspective of librarians and users contexts and analysed within the framework of genre. Drawing upon this analysis, we then describe the design of a prototype network, multimedia-based system which is intended to support collaboration between librarians and IR system users in the virtual library.
© All rights reserved Procter et al. and/or Elsevier Science
McKinlay, Andy, Procter, Rob, Masting, Oliver, Woodburn, Robin and Arnott, John (1994): Studies of Turn-Taking in Computer-Mediated Communication. In Interacting with Computers, 6 (2) pp. 151-171.
Groupware is designed to provide opportunities for physically dispersed computer users to co-operate in a manner akin to a face-to-face meeting. Little is understood, however, of the factors that might influence its success. One possible factor is 'floor control', or turn-taking, which is an important feature of face-to-face meetings. The paper describes experiments designed to examine the importance of turn-taking in computer-mediated communications, in comparison with face-to-face conversations, and considers means whereby turn-taking behaviour, and hence the effectiveness of groupware, can be improved.
© All rights reserved McKinlay et al. and/or Elsevier Science
Hine, Nicolas A., Beattie, William, McKinlay, Andy and Arnott, John L. (1994): Access to the Text Component of Multimedia Conversation Services for Non-Speaking People with Severe Physical Disabilities. In: Zagler, Wolfgang L., Bushy, Geoff and Wagner, Roland (eds.) ICCHP94 - Computers for Handicapped Persons - 4th International Conference September 14-16, 1994, Vienna, Austria. pp. 429-436.
McKinlay, Andy, Procter, Rob, Masting, Oliver, Woodburn, Robin and Arnott, John (1993): A Study of Turn-Taking in a Computer-Supported Group Task. In: Alty, James L., Diaper, Dan and Guest, D. (eds.) Proceedings of the Eighth Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers VIII August 7-10, 1993, Loughborough University, UK. pp. 383-394.
Synchronous computer-supported cooperative work (CSCW) tools are intended to provide opportunities for remotely located groups to work together in a manner akin to groups meeting face-to-face. Little is understood, however, of what may influence the effectiveness of group work performed under these circumstances. One likely factor is the way in which 'floor control', or turn management is supported, and its impact on group coordination. This paper describes an experiment designed to examine the impact of different turn management protocols on the performance of groups using a CSCW tool. The results are compared with the performance of a group working face-to-face. Finally, the implications for coordination in synchronous CSCW are discussed.
© All rights reserved McKinlay et al. and/or Cambridge University Press
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