These Site Terms and Conditions (the “Terms”) is a legally binding
agreement made by and between The Interaction Design Foundation
(hereinafter, “IxDF”) and you, personally and, if applicable, on behalf of the entity for whom you are
using this web site or any of its services (collectively, “you”). These Terms govern your use of IxDF’s
web site located at www.interaction-design.org (hereinafter the “Site”) and IxDF’s free services (“Free Services”)
and paid services (“Paid Services”), collectively referred to as “Services.” So please read the following carefully.
By accessing or using any part of the Site, you agree that you
have read, understand, and agree to be bound by these Terms. If you
do not agree to be so bound, please do not access or use the Site.
These Terms address your legal rights and obligations and include
1. Changes to the Site
IxDF may, in its sole discretion, change, modify, suspend, make
improvements to, or discontinue any aspect, functionality, content
or service of the Site, temporarily or permanently, at any time
without notice to you, and IxDF will not be liable for doing so.
Your use of and browsing of the Site is at your own risk. IxDF does
not warrant that the software used for the Site, and the
information, material, and content on it, or any other services
and materials provided by means of the Site or by IxDF are
error-free, or that their use will be uninterrupted. IxDF expressly
disclaims all warranties related to the above-mentioned subject
matter, including, without limitation, those of accuracy,
condition, merchantability and fitness for particular purpose.
Notwithstanding anything to the contrary on the Site, in no event
shall IxDF be liable for any loss of profits, revenues, indirect,
special, incidental, consequential, or other similar damages
arising out of or in connection with the Site or out of the use of
any of the services proposed by means of the Site.
IxDF make no representations or guarantees about any aspect of the
content on the Site and does not endorse any opinions expressed by
any users. ALL CONTENT IS POSTED “AS IS” AND YOUR USE OR RELIANCE
ON ANY CONTENT IS AT YOUR OWN RISK. WE HAVE NO LIABILITY TO YOU
FOR THE CONSEQUENCES OF USING OR RELYING ON ANY CONTENT, ADVICE OR
OPINION DISPLAYED IN THE SITE.
Internet technology, publishing technology, and the applicable
laws, rules, and regulations change frequently. Accordingly, IxDF
reserves the unilateral right to update, modify, change and alter
any time. All such updates, modifications, changes and alterations
are binding on all users and browsers of the Site, readers of
electronic and non-electronic versions of the publications
produced by IxDF. Such updates will be posted on the Site. Your
continued use of the Site, either by registration or simple use,
constitutes sufficient assent to any new or modified provision of
this Terms that may be posted on the Site.
4. Legal Disclaimer
IxDF and its authors make no representations as to the accuracy,
completeness, currentness, suitability, or validity of any
information, material, or content on the Site.
THE MATERIAL AND CONTENT POSTED ON THE SITE AND ANY CONTENT
PRODUCED BY OR PUBLISHED THROUGH IxDF ARE PROVIDED “AS IS” WITHOUT
ANY EXPRESS WARRANTY OR IMPLIED WARRANTY OF ANY KIND INCLUDING
WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL
PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL
IxDF BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION,
LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE
THE MATERIALS, EVEN IF IxDF HAS BEEN ADVISED OF THE POSSIBILITY OF
IxDF, ITS AFFILIATES AND/OR PAYMENT PROCESSING VENDORS, SHALL NOT
BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR
EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITE.
Because some jurisdictions prohibit the exclusion or limitation of
liability for consequential and or incidental damages, the above
limitation may not apply to you. Furthermore, IxDF does not warrant
the accuracy or completeness of information of links or other
items contained within these materials that have been provided by
5. Provision regarding change in attribution of copyrighted materials
Please contact us at email@example.com if you, or your
organization, wish to correct or change attribution or
presentation of any image/material used on the Site, which you, or
your organization, are the rightful copyright holder of. We will
request that you submit proof of your ownership of the copyright
on this material but will act immediately on any reasonable request.
6. Notice and procedure for claims of copyright infringement
Every effort has been made by the Site’s individual contributing
authors as well as IxDF to discover and contact copyright holders
of artwork/illustrations/content used on the Site. To the extent
that a copyright holder could not be found or an inadvertent
permission or copyright error was made, IxDF stands ready to
remove content upon notice and request by a copyright holder. In
the case that you believe that any content or other material
provided through the Site allegedly infringes your copyright, you
should notify IxDF of your infringement claim in accordance with
the procedure set forth below.
We will process each notice of alleged infringement which IxDF
receives and take appropriate action in accordance with applicable
intellectual property laws. A notification of claimed copyright
infringement should be emailed
to firstname.lastname@example.org (subject: “Takedown Request”).
The notification must contain at least the
- An electronic or physical signature of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest.
- A description of the copyrighted work that you allegedly claim has been infringed.
- A description of where the material that you claim is infringing is located on the Site that is reasonably sufficient to enable us to identify and locate the material.
- Means for IxDF to contact you, such as your address, telephone number, and email address
- A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- If you represent a publisher, a written statement by you that you have a good faith belief that the material has not been placed in the public domain, or licenced under
another licence, before you acquired the copyright as this would possibly invalidate your copyright.
- A statement by you indicating that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s
7. Trademarks and other rights
All trademarks, logos, service marks, collective marks, design
rights, personality rights or similar rights that are mentioned,
used or cited by IxDF and its authors are the property of their
respective owners. The use of any trademark in our materials does
not vest in the author or IxDF any trademark ownership rights in
such trademarks, nor does the use of such trademarks imply any
affiliation with or endorsement of IxDF and its authors by such
owners. As such, IxDF cannot grant any rights to use any otherwise
protected materials. Your use of any such or similar incorporeal
property is at your own risk. Content which in IxDF’s reasonable
opinion are believed to constitute trademarks may or may not have
been labeled as such. However, neither the presence nor absence of
such labels should be regarded as affecting the legal status of
If you, or your organization/company, sign up for a company membership with the IxDF we will use your logo - for example - on your company-specific sign-up page or on public
pages where we list examples of companies that have taken up company memberships with us.
By agreeing to these Terms, You allow the IxDF to use your logo on the Site.
Some companies are very particular about the usage of their logo and it you would like the IxDF to NOT use your logo, simply tell us
by writing an email to email@example.com (subject: “Takedown Request”) and we will remove your logo on the next Site update.
Screenshots of copyrighted computer software, for which the
copyright is held by the author(s) or the company that created the
software, is believed to fall under the legal doctrine known as
“Fair Use” in the USA (and similar laws in other jurisdictions).
It is believed that reproduction for purposes such as criticism,
comment, news reporting, teaching, or research does not constitute
copyright infringement. If you reuse screenshots, as well as any
other information provided by IxDF, you do so at your own risk and
under the applicable copyright laws of your country.
9. Copyright of Abstracts
Abstracts in the Wiki Bibliography (/literature/) are submitted by
their authors who use the wiki to make their research as
accessible as possible to IxDF’s user community. When a webpage on
the Site references, cites or lists a work from the bibliography,
its abstract is included. Abstracts entail varying copyrights,
depending on which publisher the work is published through. You
should assume that abstracts in the Site fall under the copyright
- with all rights reserved - of its publisher and/or author and
therefore must always use/cite abstracts according to the Fair Use
doctrine. You may visit the publisher’s website to learn about the
specific copyright terms (e.g. ACM, IEEE, or Springer) or contact
the author directly. You must cite/use abstracts according to the
principles of Fair Use as it may otherwise be construed as a
copyright infringement and subject to legal action.
10. User Submissions / User Content
You hereby understand and acknowledge that additions to the Wiki
Bibliography (including article abstracts), additions the
Conference Calendar (including conference descriptions),
user-contributed notes on each page (including text, photographs,
graphics), or other materials posted by users on the Site
(hereinafter referred to as the “Content”) are the sole
responsibility of the person from whom such Content originated.
This means that you, and not IxDF, are entirely responsible for all
Content that you upload, post or otherwise make available to other
users of the Site.
When submitting content to the Site, you agree to not:
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Upload, post or otherwise make available any content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as
inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
- Upload, post or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (the “Rights”) of any
- Upload, post or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive
of another’s privacy, hateful, or racially, ethnically or otherwise objectionable.
- Not post content that contains explicit or graphic descriptions or accounts of sexual acts or is threatening, abusive, harassing, defamatory, libelous, deceptive,
fraudulent, invasive of another’s privacy, or tortuous.
- Not engage in an activity that is harmful to us IxDF’s users, customers, advertisers, affiliates, vendors, or anyone else.
- Not use any device, software, platform or any other process to damage, disable, impair, or otherwise attack our Site or the networks connected to our Site.
And you agree to:
- Immediately notify IxDF if you learn of a security breach or other illegal activity on the Site.
- Protect your username and password and not lease, transfer pledge or sell it.
You acknowledge that IxDF shall have the right to immediately
remove any Content that violates these Terms or is otherwise
objectionable, at IxDF’s discretion.
You are responsible for obtaining, at your own expense, all
equipment and services needed to access the Site. If you are
accessing the Site through a mobile device, your wireless carrier
may charge you fees for data, text messaging, and other wireless
access or communications services. We do not guarantee that the
Site can be accessed through all wireless devices or service plans
or are available in all geographical locations.
11. Third Party Websites
If IxDF provides links or pointers to other websites, no inference
or assumption should be made that IxDF operates, controls, or is
otherwise connected with these websites. When you click on a link
within the Site, we will not warn you that you have left a Site
and are subject to the terms and conditions (including privacy
policies) of the destination website. In some cases it may be less
obvious than others that you have left a Site and reached another
policy of any website before you provide any confidential
information or engage in any transactions. You should not rely on
these Terms for another website.
IxDF is not responsible for the content or practices of any other
website. By using the Site, you acknowledge and agree that IxDF is
not responsible or liable to you for any content or other
materials hosted and served from any third party website.
12. Email communication: Confidential and proprietary information notice
Email messages sent from members of IxDF, including emails
generated from the use of the Site website, are proprietary to
IxDF, and are intended solely for the use of the individual to whom
they are addressed. Such messages may contain privileged or
confidential information and should not be circulated or used for
any purpose other than for what they are intended. If you receive
a message from a member of IxDF in error, please notify the sender
immediately. If you are not the intended recipient, you are hereby
notified that you are strictly prohibited from using, copying,
altering, or disclosing the contents of the message. IxDF accepts
no responsibility for loss or damage arising from the use of the
information transmitted by email message including damage from
You may not use or allow others to use your username and IxDF email
address to e-mail, instant message, voice mail, fax, chat, send
“spam” (e-mail) and “spim” (instant messages), or send any other
unsolicited bulk communication to users of the Site or anyone
else. You may not access the Site to harvest or collect any
information about our users for any purpose without our express
written authorization. You may not create multiple usernames for
sending unsolicited bulk communications or posting advertising or
other notice on the Site. Any violation of these provisions may
result in immediate suspension or termination of your membership.
13. Usage conditions
Please make sure that you understand that some or all of the
information provided by IxDF is being provided freely, and that no
kind of agreement or contract is created between you and the
owners, partners, users, or authors of this site, the owners of
the servers upon which it is housed, the individual contributors
of the IxDF, any project administrators, sysops or anyone else who
is in any way connected with this project. If you choose to use or
copy anything from this site it does not create or imply any
contractual or extra-contractual liability on the part of IxDF or
any of its members, partners, sponsors, affiliates, contributors
or other users. Your use of any such or similar incorporeal
property is at your own risk.
If a court of law finds that any provision of these Terms is
invalid or unenforceable, the remaining provisions will continue
to be valid and enforceable.
IxDF currently offers three categories of paid membership to users:
Student, Professional and IxDF Design League. Such options are
available when a user registers into the Site. Users cannot sell,
transfer, lease or otherwise allow unauthorized third parties to
use access/use their account. Company memberships and
institutional memberships are subject to these Terms, including
all further authorized individual accounts.
Your IxDF membership will begin on the day you finish your
registration process and payment is processed through one of our
payment gateways, whichever comes later, and will continue on a
year-to-year basis (in the case of the Student Membership and the
Professional Membership, which are paid yearly) and a
month-to-month basis (in the case of the IxDF Design League
membership, which is paid monthly) unless you cancel your
membership or we terminate it according to these Terms.
IxDF will bill your monthly or yearly membership fee to your
current payment method. You must cancel your membership before it
renews each year (for Student Memberships and Professional
Memberships) or each month (for IxDF Design League Memberships) in
order to avoid billing of the next month’s or year’s membership
fees to your payment method.
Any materially different or additional terms from those described
in these Terms (including company and institutional memberships)
will be disclosed when you create your account and sign-up into
your membership or in other communications made available to you,
including e-mail. IxDF hereby reserves the right to modify,
terminate or otherwise amend its offered membership plans.
IxDF will have the right to terminate your access to the Site if it
reasonably believes you have breached any of the terms and
conditions of these Terms. Following termination, you will not be
permitted to use the Site. If your access to the Site is
terminated, IxDF reserves the right to exercise whatever means it
deems necessary to prevent unauthorized access to the Site,
including, but not limited to, technological barriers, IP mapping,
and direct contact with your Internet Service Provider. These
Terms will survive indefinitely unless and until IxDF chooses to
terminate them, regardless of whether any account you open is
terminated by you or IxDF or if you have the right to access or use
16. Force Majeure, website downtime, and service outages
IxDF will not be liable for failing to perform under these Terms
because of any event beyond its reasonable control, including,
without limitation, a labor disturbance, an Internet outage or
interruption of service, a communications outage, failure by a
service provider to IxDF to perform, fire, terrorism, natural
disaster, or war.
17. Limitation of Actions
You acknowledge and agree that, regardless of any statute or law
to the contrary, any claim or cause of action you may have arising
out of, relating to, or connected with your use of the Site, must
be filed within one calendar year after such claim or cause of
action arises, or forever be barred.
18. Billing, Payments, Refunds, Cancellation
Billing. By starting your IxDF membership and providing your payment method (e.g. Credit Card, PayPal account, or other payment methods introduced in the
future), you hereby authorize IxDF to charge and process a monthly or yearly membership fee depending on the membership type at the then-indicated current rate, and any other
charges you may incur in connection with your use of IxDF’s services. In other words, you authorize the IxDF to initiate payment collection for your membership without
further consent from you until you cancel (see below for information on cancellation).
IxDF hereby reserves the right to adjust pricing for its services or any components thereof in any manner and at any time, as determined in IxDF’s sole and final
Except as otherwise expressly provided for in these Terms, any price changes to your membership will enter into force following e-mail notice to you.
The fee for your membership service will be billed at the beginning of the paying term of your membership and each month or year thereafter (depending on whether the given
membership is paid monthly or yearly). IxDF reserves the right to modify or otherwise change billing dates. In the event your membership begins on a day not contained in a
given month, IxDF may bill your payment method on a day in the applicable month or such other day as IxDF deems appropriate.
Payments. Online payments for services offered through the Site are done by PayPal and Stripe, collectively referred to as “Payment Gateways”.
All Payment Gateways are external, third party payment processing vendors and their payment services and other services are subject to their respective Terms and Conditions.
IxDF hereby reserves the right to offer further Payment Gateways, which will be governed and subject to the respective terms and conditions of such third party payment
processing vendors. IxDF does NOT directly or indirectly, receive, retain, store or use your credit card information - in fact it never touches the IxDF servers. Your credit
card data constitutes sensible personal information which will be processed by third parties not directly related to IxDF.
If a payment is not successfully charged, due to credit card expiration, insufficient funds, or otherwise, and you do not edit your payment method information or cancel your
account, you shall remain responsible for any uncollected amounts and authorize us to continue billing the payment method, as it may be available and/or updated. For certain
payment methods, the issuer of your credit card or other payment method may charge you transaction fees or other charges. IxDF is not responsible for such fees or charges.
Please revise your payment method service provider for details.
Refunds. IxDF currently offers a 14 day money-back guarantee for first-time payments of its
memberships - unless of course there is a material and documented issue (like fraudulent or mischievous behaviour by you). Such material and documented issue shall be jointly
considered between you and IxDF, and you accept that IxDF decision will be final, at its sole and absolute discretion. All other payments made to IxDF are, as a general rule,
not refundable. However, IxDF may provide you a refund or other consideration, with the amount and form - and the decision to provide it - at its sole and absolute discretion.
Any effectuated refund does not entitle you to further refunds or other considerations in the future for similar instances, nor does it obligate IxDF to provide them in the
future, under any circumstance.
Cancellation. You may cancel your IxDF membership at any time. That can be done in two ways:
1) You can request to delete your payment method and
simply let your membership run out without adding a new payment method. We will send you a series of emails urging you to renew but if you do not respond, we will cancel your
account. If you choose to cancel this way, you will continue to access your account service through the end of your monthly or yearly billing period.
2) The second
method is to go to your account page and cancel your account immediately. If you manually cancel your membership, your account will close immediately - as opposed to at the end
of your current billing period - and therefore your membership credit will be forfeited.
19. Installment Payment Plans
By enrolling for certain products on the Site and opting to pay the amounts due for such products via IxDF’s installment payment plan, you hereby accept these Terms and
authorize IxDF to collect all amounts due by automatically charging your respective card as your payment method stored in your account on the Site. You understand and agree
that you are obliged to pay the fees associated with the product you have selected with your installment payment plan on time and in full, until the total amount for the
product has been paid to IxDF.
If the product you purchased through an installment payment plan includes a 14-day money-back guarantee and you have submitted an official notice to cancel the purchase of the
product before or up to the end of the initial 14-day money-back guarantee period, we shall refund you 100% of the amount paid. If you cancel the purchase of the product
beyond the 14-day money-back guarantee period, you shall be obliged to make payment of the total fee of the products in monthly installments, as per the agreed installment
payment plan, and understand that no fee will be refunded by IxDF to you. To qualify for the 14-day money-back guarantee, you must submit a written notice to IxDF within 14
days of the start date of the purchase of the product OR commencement of the specific course (whichever is applicable) you have enrolled for on the Site.
In the event of your failure to make full payment for the purchased product when such payments are due and payable, you understand and agree that you will be subject to the
- Termination of access to your IxDF account and learning materials.
- Withholding of pending program deliverables and certificates, without any liability to IxDF.
- Payment of penalty fees to cover additional administrative costs, including legal fees and expenses.
- Mediation through an IxDF-appointed lawyer to find a viable payment plan and payment method, chargeable through the penalty fees.
20. Taxes and VAT
For the sake of simplicity for IxDF’s members/clients and the online
user experience, our prices always include taxes like VAT, Sales Tax, Credit Card processing fees, administrative fees and related expenses
21. Politically Exposed Persons and Sanctioned Countries
Politically Exposed Persons. If you use any of our Services,
you confirm that you are not a current or former Politically Exposed Person (PEP)
as defined below, or a “Close Associate” of a current or former PEP, or a “Family Member”
of a current or former PEP. Please immediately inform the IxDF if this is the case as we
will not be able to offer you any of our services in such a case. We are under strict
restrictions from our banks, our payment gateways and various jurisdictions so we will
unfortunately not be able to provide our services to you. It would incur costs and risks
to the IxDF and thus to the millions of users we are serving - as well as the global design
A PEP means the person is currently or was formerly entrusted with a prominent public function
in any country. This includes currently serving as or was formerly a head of state, a head of
government, a government minister (including Second Minister and Minister of State), a senior
civil or public servant, a senior judicial or military official, a senior executive of state owned
corporations, a senior political party official, a member of the legislature, or a senior management
of an International Organization. This includes directors, deputy directors and members of the board
or equivalent functions of entities established by formal political agreements between countries that
have the status of international treaties and whose existence are recognized by law in member countries.
A “Close Associate” is a person who is closely connected to a PEP, either socially or professionally.
Examples include partners outside the family unit (e.g. girlfriends, boyfriends, mistresses);
prominent members of the same political party, civil organization, labor union as the PEP;
business partners or associates, especially those that share ownership of legal entities with the PEP,
or who are otherwise connected (e.g. through joint membership of a company board).
A “Family member” means a parent, step-parent, child, step-child, adopted child, spouse, sibling, step-sibling and adopted sibling.
Sanctioned Countries. You confirm that you are not a
current resident of the countries of Cuba, Democratic People’s Republic
of Korea (North Korea), Democratic Republic of the Congo, Eritrea, Iran,
Libya, Somalia, South Sudan, Sudan, the Crimea region, and Yemen. These
countries are under sanction and we are under strict restrictions from
our banks, our payment gateways and various jurisdictions so we will
unfortunately not be able to provide our services to you.
22. Choice of Law and Forum Provisions (Governing Law)
The Site is run by IxDF, a non-governmental, privately held
organization. You agree that these Terms and your use of the Site and
the materials and content produced by IxDF shall be
governed by the laws at the local jurisdiction of the IxDF’s operating address,
which is defined as the physical address where the shareholders and directors of the business make their business decisions.
You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute
resolution organizations in aforementioned local jurisdiction in all disputes:
- Arising out of, relating to, or concerning the Site, IxDF, and/or these Terms.
- Where the Site, IxDF, and/or these Terms is an issue or a material fact.
- Where the Site, IxDF, and/or these Terms are referenced in a paper filed in a court, tribunal, agencyor other dispute resolution organization.
IxDF has endeavored to comply with all legal requirements known to
it in creating and maintaining the Site, but makes no
representation that materials and/or content on the Site or
produced by IxDF are appropriate or available for use in any
particular jurisdiction. You are responsible for compliance with
applicable laws. Any use in contravention of this provision or any
provision of these Terms is at your own risk and, if any part of
these Terms is invalid or unenforceable under applicable law, the
invalid or unenforceable provision will be deemed superseded by a
valid, enforceable provision that most closely matches the intent
of the original provision and the remainder of these Terms shall
govern such use.
23. Additional Terms
These Terms contain the entire understanding between you and IxDF
regarding the use of the Site and the services of IxDF, and
supersedes all prior and contemporaneous agreements and
understandings between you and IxDF relating thereto. These Terms
will be binding upon each party hereto and its successors and
permitted assigns. These Terms and all of your rights and
obligations under them may not be assignable or transferable by
you without the prior written consent of IxDF. No failure or delay
by a party in exercising any right, power, or privilege under
these Terms will operate as a waiver thereof, nor will any single
or partial exercise of any right, power or privilege preclude any
other or further exercise thereof or the exercise of any other
right, power, or privilege under these Terms. You and IxDF are
independent contractors, and no agency, partnership, joint
venture, employee-employer relationship is intended or created by
these Terms. The invalidity or unenforceability of any provision
of these Terms will not affect the validity or enforceability of
any other provision of these Terms, all of which will remain in
full force and effect.
Date of last revision is December 8th, 2021.
1. Summary, scope, purpose
Before we tell you what that actually means and thus delve into the details of it, we first need to establish
a few definitions so it’s easier for you, our dear reader, to fully understand.
The first question is who this document is relevant to, i.e. the parties of this agreement. That’s fairly straight-forward
to answer and the parties are:
- IxDF (“The Interaction Design Foundation”), a non-governmental, privately held organization.
- our website visitors (i.e. a “Visitor”). That could be you, unless you fall into the next category called “Members”
who - unlike “Visitors” - have a membership of The Interaction Design Foundation.
- our members (i.e. a “Member”) who have taken up a membership with The Interaction Design Foundation. This could be a membership as an individual Member of The Interaction Design Foundation, a company membership (for example, when a company signs up 10 or 1000 of its employees as members of
The Interaction Design Foundation), or a membership as an individual through
a free trial membership offered by The Interaction Design Foundation.
Okay, so that should be fairly straightforward: When we say “you” in the following text, we assume that you fall into the
one of the two aforementioned categories, either a Member or a Visitor. When we say “we”, we mean The Interaction Design Foundation. That way, we don’t have to write legalese sentences like “The Interaction Design Foundation” collects and handles information about its Visitors and/or Members” but can instead write an understandable sentence
like “We collect and handle information about you”. Hey.. that’s what we promised you - that we would write these
terms so that actual humans like yourself can understand them.
Okay, now, let’s get a bit more specific. Why do we then need this document/agreement?
Well, that’s because we, at The Interaction Design Foundation, collect personal
data about you (i.e. our Visitors and/or Members) during the normal course of our activities. We made this Privacy
Policy to explain all relevant aspects of this collection and handling of your data in one place - easy for you to
understand. We collect and handles data about you by means of the website located at https://www.interaction-design.org
(hereinafter referred to as the “Site”) and/or other websites used and/or controlled by us from time to time. We
process your personal data collected for specified, explicit and legitimate purposes, in accordance with applicable
laws in the EU (like the GDPR) and the US.
The personal data and any information you provide us with - or that we collect about you - will be used, among other purposes,
maintain a register of Members and Visitors
send transactional email, e.g. send you an email when you have successfully earned a Course Certificate with a copy of your
supply you with any goods and services you may request from us from time to time via our Site, e.g. send you a copy of the
book you bought
create browsing and consumption preference profiles of you in order to make recommendations and a better user experience
(UX). For example, we may serve you recommendations on which course to take on our Site or we may serve you ads
on a third-party website (what’s known as remarketing) based on the courses you have visited
create databases to be used to send Visitors and Members emails with newsletters, promotions, advertising and information
about our Site in accordance with your wishes and permissions. We of course never send you anything without your
explicit consents and conscious opt-in and we make unsubscription from the given service/mailling/newsletter/etc
as easy as possible (usually as a one-click action). No hassles or sneaky methods employed!
By entering and using our Site, you hereby provide us with your consent for the collection, treatment and processing of your
Wait..what? Read that last sentence again! Here it is: “By entering and using our Site, you hereby provide us with your consent
just consent to us doing whatever we wish with your data? Nope, certainly not! We know that the chances of you reading
this full document are very low so we of course insert a lot of so-called “road blocks” where we ask you to consciously
agree to these Terms before signing up for something. For example, when you sign up for our newsletter, we send you
an email where we not only ask you to confirm your subscription but also include a link to these Terms to give you
as much transparency as possible. In addition, we also employ a range of practices - some of which are also included
in the GDPR (which we will tell you about in a second) - that make it easy for you to know what and why we do as
Edits, comments, commentaries and other contributions to our Site made or provided by you will be publicly distributed, and
except in certain, very limited circumstances, will remain a permanent part of this site. If you decide to contribute
to our Site, you must keep this in mind. Your contributions will be subject to our Site’s
Terms and Conditions and The Interaction Design Foundation’s Site IP/Copyright Policy.
2. The Act On Processing Of Personal Data
Under “The Act on Processing of Personal Data”, incorporated under Danish law, you may request a copy of the information
we hold on you for free, by writing to our address first shown above or by emailing our Data Protection Officer
Paul Mateescu on
This requirement has been repeated by the introduction of the GDPR and we have been compliant long before this law
took effect on 25th of May 2018.
3. General Data Protection Regulation (GDPR)
We comply with the General Data Protection Regulation (GDPR), which is a European Union (EU) regulation on data protection
and privacy for all individuals within the EU. The GDPR aims primarily to give control to citizens and residents
over their personal data and to simplify the regulatory environment for business by unifying the regulation within
the EU. The regulation enters into effect on the 25th of May 2018 and we are fully compliant. We have made the decision
to be compliant and thus collect and handle your data in accordance with the GDPR regardless of whether you are from
the EU or not. So if you’re from outside the EU, you can consider it as an added bonus :-)
4. Data Protection Officer
In order to meet the requirements of the GDPR we have appointed Paul Mateescu as a Data Protection Officer and he can be
reached at firstname.lastname@example.org
if you have any issues or questions relating to data protection and privacy matters.
5. What Information Is Being Collected
The general operation of our services requires us to collect certain personal information that can be divided into two groups,
as per the GDPR. These groups are “personal data” and “sensitive personal data”. The Interaction Design Foundation
will ONLY collect personal data such as names, addresses, email addresses, phone numbers, IP addresses, etc.
The Interaction Design Foundation will NEVER collect sensitive personal
data, such as religious beliefs, genetic data, ethnic origin, biometric data, credit card data, etc.
For example, we never store your credit card information and it never touches our server even for a few milliseconds. The
way we ensure this is that we submit the data in the payment form directly to our payment gateway so that our payment
gateway stores it for us. We only hold what’s called a “token” and then the last 4 digits in your credit card number.
That way, we don’t have to worry about storing extremely sensitive information about you, which would admittedly
make us very, very nervous.
Another example is your password, which we would consider sensitive personal data. We don’t store passwords at all but use
the Bcrypt cryptographic algorithm to one-way encrypt passwords instead. That way, we only store the so-called “hash”
of your password, which allows us to know if you are entering the correct or incorrect password - but without storing
the actual password on our servers. Pretty smart and secure, huh?
6. Where is information stored?
So, where do we store your information? We store information in the following locations:
- in our database
- in cookies on your device
- at third parties listed in the “Who is collecting data?” section
7. Who Is Collecting Data
Next question: Who is collecting your data? Good question! The following entities are collecting data through our Site:
- The Interaction Design Foundation (that’s us and we do it for the general
operation of our services)
- Google (for statistical, analytical, marketing and conversion tracking purposes)
- Stripe.com (for payment purposes)
- PayPal (for payment purposes)
- Facebook (for marketing and conversion tracking purposes)
- Amazon Cloudfront (for hosting purposes)
- Cloudflare (for hosting purposes)
- Bugsnag (for error reporting)
8. Why Is Data Being Collected
To deliver our services to you, we must collect personal and non-personal information from you. This information is essential
for the provision and quality of our services. For example, it would be pretty impossible for us to send you a newsletter
if we did not have your email address. Similarly, it would be pretty impossible for us to create a Course Certificate
for you if we did not know your name. To sum up, we collect data for the following purposes:
for the general operation of our services including the ability to log in, to take courses, to generate certificates, to
receive emails, to receive grading comments, to post in our forum, etc.
for the ability to send out newsletters and other mailings
for hosting, e.g. figuring out which country you are from so we can serve you faster through one of our thousands of servers
in our CDN, Content Delivery Network. A CDN is a fancy word for us having a server placed geographically near
you to serve our video content to you MUCH faster and avoid choppy videos.
for collecting and processing your payment (if you’ve decided to sign up for a paid membership)
for marketing thorough what’s called retargeting/remarketing, so that we can remind you of our great courses through ads
even after you have left our website
for conversion tracking, so that we can learn exactly how our Members have become our Members. It also allows us to pay commission
to our partners since we can attribute certain conversions to a given partner.
for statistical and analytical purposes, e.g. for purposes of user research and to make our Site easier to use
9. Data Portability
You can request a copy of your personal data in order to reuse it across different IT environments. We will do a export of
the data in CSV format so we hope you think commas are pretty :-) Our Data Protection Officer Paul Mateescu can be
contacted at email@example.com
with requests of this nature
10. Written Procedures For Handling Data Related Issues
We and Data Protection Officer, Paul Mateescu, have written procedures in place for handling the following events:
right to access requests
right to be forgotten requests
right to rectification requests
revocation of consent requests
data portability requests
We made these documents for the purposes of GDPR compliance. Yes, they were very boring to create but now they’re done :-)
Rest assured that we applied attention to detail in all of them.
11. Security Measures For Keeping Data Safe
We have set up physical, technical and administrative security measures for the protection of your personal data. We undertake
actions, measures and provisions in order to safeguard your data and your right to protect your personal data. As
an example, we use or implement the following measures, among others:
We don’t store passwords at all but use the Bcrypt cryptographic algorithm to one-way encrypt passwords so that we only store
the so-called “hashes” of password. That allows us to know if you are entering the correct or incorrect password
- but without storing the actual password on our servers
Security measures around the actual physical servers holding The Interaction Design Foundation data include 32 diesel-powered emergency generators with 2,250 kW capacity for N+2 redundancy, 200,000 gallons
of fuel on-site, redundant fire suppression and detection systems, armed security around-the-clock. We have 24/7/365
onsite management and surveillance
To ensure extreme uptimes and uninterrupted service, we have 24/7/365 continuous server health monitoring. Encrypted and
incremental off-server backups for complete data security
SSL-encrypted traffic between your browser and the Interaction Design Foundation
platform. This encryption makes it impossible for an ISP, government, or hacker to make sense of the data being
Redundant fire suppression and detection systems
The Interaction Design Foundation is PCI Compliant. The Payment Card Industry Data
Security Standard (PCI DSS) is a proprietary information security standard for organizations that handle branded
credit cards from the major card schemes including Visa, MasterCard, American Express, Discover, and JCB
Rigorous permission system for The Interaction Design Foundation staff. Even our own
staff cannot access certain data unless given explicit permission
Security precautions on the devices that The Interaction Design Foundation employees
use in their day-to-day responsibilities, such as password protection of devices, encryption of data, firewalls
and password procedures
Server replication and redundant geographically dispersed data centers across two geo-politically stable continents in case
of terror attacks, nuclear explosions, wars or force majeure
Versioned codebase and staging servers for rigorous testing before deployment of new features.
12. Breach Notification
In the extremely unlikely event of a data breach, our Data Protection Officer will notify you, the authorities and relevant
third parties of any risk within a 72-hour period.
13. No Transfer Of Information Or Data
We will not share any email addresses of our Members and Visitors, nor will we disclose any identifying personal data, to
any third party, without your clear and unambiguous consent. Data collected by us through logging visits to our Site
(e.g. originating IP, referral data, browser and platform type, traffic flows, geographical area of request) is only
used in an aggregated, anonymous form, which means we will not make any further effort to personally identify our
Visitors (as opposed to Members). We only use such data for server administration, fault finding, site improvement
and other legitimate purposes.
Aggregate (and thus non-identifying) statistics generated from our Site may be reported as part of research results or may
be published on our Site.
14. Data Collection For Visitors, i.e. Non Registered Website Visitors
For non-registered website Visitors – as opposed to fully registered Members – we collect data similar to most websites e.g.
through Google Analytics or other products for website analytics.
Any time you visit a page on the internet, you send information to a remote server. The servers that host our Site maintain
access logs with the information that you send. This information is used to provide and generate statistics and analytics
and to provide us with marketing and traffic data regarding our Site and other websites that link back to our Site.
The data we log and store may also be used by us to solve technical problems with our Site and, in cases of abuse, and to
conduct any investigate therefrom.
We may also use web analytics services to understand the type of traffic received by our Site and other of our websites,
in order to provide better services and to set benchmarks for our goals. For example, through Google Analytics, we
record things like IP address, browsing time, length and date, sections visited, websites you accessed prior to our
Site and type of browser.
We do not intend to use such data to identify actual website Visitors, as mentioned in the previous section. If you are concerned
about attempts to match your IP address to your identity anywhere else on the Internet, you may wish to use an anonymous
browsing service or attempt other means to obfuscate your real IP address. Browsing our Site does not reveal your
15. Data Collection For Registered Members
Data collection for registered Members is – by necessity – more extensive in order to allow our Site to function. As an example,
we record, including but not limited to, the following items:
full name (required)
email address (required)
phone number (optional)
address, city, zip code and country (optional)
credit card information (required, but not stored on our servers)
link to LinkedIn profile (optional)
link to Facebook profile (optional)
link to Twitter profile (optional)
skype username (optional)
job title (optional)
name of company or organization (required for companies or organizations)
VAT ID of company (optional for companies or organizations)
name of school (optional, except for student Members)
courses that the Member is enrolled in (optional)
answers to questions in courses (optional)
posts in The Interaction Design Foundation forum (optional)
local Groups the person has registered for (optional)
IP address and country of each session (for security purposes and for server session management)
Please be advised that part of this information will be shown on your “Public Profile page” as a means of identification
by other Members and in order to generate engagement and participation by our community. We only publicly disclose
data which is commonly and publicly available for most people through the Internet, such as name, profile picture,
country and city of residence and links to personal social media pages and the website of each Member. The disclosure
of this information on your public profile page can be controlled by you at any moment. If you do not want to disclose
it, please do not add it and select the necessary privacy settings in our Site and/or your social media pages. If
you elect to delete part or all of your information by selecting the appropriate settings in our Site, such information
will not be publicly shown through our Site
If you choose to cancel your membership, or if we terminate it, we will employ what is commonly referred to as a “soft delete”
in our database, which means that data will still be stored physically in our database but marked as “deleted”. We
do so for the technical requirements of our relational databases and for dependent functionality such as the Local
Group Rank and publications on “The Interaction Design Foundation Daily”
to continue to work. These functionalities depend on this data being available. For example, if you have published
an article in our articles section, we want to keep showing your name as the author - regardless if you cancel your
If you forget to renew your membership, and hence it is auto-cancelled, the data marked as previously deleted (i.e. “soft
deleted”) will be used to restore your course answers, local group affiliations, course certificates and other data
if you elect to renew your membership at a later point. This will prevent a permanent loss of data for you
Company memberships (i.e. group memberships) also require the aforementioned data collection by us, so that it can be displayed
to the pertinent company administrator (i.e. for evaluating employee compliance)
16. Right To Be Forgotten
We will, of course, fulfill any request to permanently delete your data. We will erase all data (i.e. hard-delete), with
the exception of financial transactions and data related to financial transactions (like your name, address, invoice
data, etc), since we are required by law to keep records of payment information in the case of an audit. Please contact
our Data Protection Officer Paul Mateescu using the email address
if you wish to make us of your right to be forgotten. Such requests may take up to 3 weeks to process since it is
a manual, time-consuming and expensive process.
17. Cookies And Other Web Beacons
With the purpose of providing a better experience for you, we may use “cookies” or other kind of web beacons. We do this
to make it convenient for you to user certain of our Site’s features. For example, if you have made a choice in a
drop-down menu, we may place a cookie on your computer so that we can auto-select that menu item in the drop-down
menu for you in the future. If we did not do that, the user-friendliness of our Site would be poor.
sent by a website in your computer in order to store some records and preferences; and “web beacons” shall mean computer
code inserted into a website or e-mail that can be used to monitor the behavior of a Visitor or Member (e.g. IP address,
browsing time, length and date, sections visited, websites you accessed prior to our Site and type of browser).
The Site may allow advertising or third-party functions that place “cookies” on your computer. For example, when we use Google
Analytics on our website, that service also places a cookie on your computer.
You may change your options through your computer equipment and/or browsers to stop accepting “cookies” and / or “web beacons”
or confirm whether or not to accept them. Modern browsers make this very easy since privacy has become an issue that
many people take an active interest in.
You may also wish to clear these cookies and the browser cache if you want to refrain from revealing any identifying information,
especially if you are using a public or shared computer. You may also prevent your browser from accepting cookies
by disabling such functionality as mentioned above.
18. Advertising Opt Out
We may use Google Analytics and other tools (like remarketing codes) from time to time to gather information. This allows
us to provide targeted, customized advertising to Visitors. Thus, third party vendors (such as Google, Twitter, LinkedIn,
or Facebook) may show you our ads on certain websites across the Internet, even after you leave our Site. Such vendors
to our Site.
We use the Google AdWords remarketing service to advertise on third party websites (including www.google.com) to previous
Visitors to our Site. If you do not wish to receive this type of advertising from us now or in the future, you may
opt-out by using the DoubleClick opt-out page or
the Network Advertising Initiative opt-out page.
For Google-specific advertisement, you can set preferences for how Google advertises to you using the
Google Ad Preferences page, and if you want to you can opt
out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
In other words, our ads do not collect any sensitive personal data about you. For purposes of these Terms, “sensitive personal
data” shall mean your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union
membership, data concerning health or sex life and financial data like credit card or bank information.
19. Email Communication Opt Out
We use email as the preferred way of communicating with you. Without collecting email addresses and using them to communicate,
it would not be possible to alert Members and Visitors:
when requesting a new password
when new courses become available
when new lessons become available
when receiving grading comments
when earning course certificates
when sending newsletters
when membership is about to expire
when joining our Design League
when becoming part of a Local Group
when a potential Member drops out of the sign-up process
when requesting templates and template bundles
when using the refer-a-friend functionality
when earning course distinctions or awards
when membership has been auto-renewed
when the Member is a part of a company membership
On the “Manage notification preferences” page our Members can choose to opt in or out of the different kind of emails that
the we send.
Furthermore, emails that the we send contain an unsubscribe link at the bottom, enabling both Members and Visitors to opt
out at any time.
20. Social Media Communication Opt Out
We engage in active communications through major social media such as Facebook, Twitter, Pinterest, LinkedIn and Instagram.
If you have previously chosen to follow or like us on a particular social media, you can log into your social media
account and unfollow or remove your like of us in order to stop receiving communications on that particular social
21. Personal Data Release
We may only release collected personal data under the following circumstances:
as required by applicable law (e.g. in response to a valid request from a law enforcement agency)
to designated third parties, in order to resolve or investigate abuse complaints
when the information is related to spiders, bots, and other technical issues
when attempting to block abusive users or to complain to such Internet Service Provider
to defend ourselves or our affiliates from legal claims by third parties
when deemed necessary to protect the rights of our user community or our Site
when requested under the Right to Access and Right to Portability provision of the GDPR, in which case Data Protection Officer
Paul Mateescu can be contacted at
22. Data Owners Rights And Revocation Of Consent
You can make a request to us in order exercise your rights to:
access your personal data
rectify your personal data when inaccurate or incomplete
delete your personal data
object with legitimate reason the process of your personal data.
revoke your consent for the process of your personal data at any moment, in order to stop the use of the same
The exercise of rights to access, rectify or delete personal data and/or object or revoke consent can be done by the following
by Members logging into their accounts and accessing the “Edit profile” page as well as the page on “Notification preferences”
by Members clicking the “Manage notification preferences” link in our emails (we ALWAYS provide a means for super-fast management
of how we email you)
by Visitors clicking the “unsubscribe” link in the footer of a given email (we ALWAYS provide a link for one-click unsubscription)
Information and procedures not covered by the abovementioned pages and method should be requested in writing by Members through
our Data Protection Officer, Paul Mateescu, with the email address firstname.lastname@example.org and must
include at least the following:
The data owner’s name, address, and email address to notify him of the response to his request
documents establishing the identity or, where appropriate, legal representation of the data owner. We need to know that we’re
dealing with you, and not someone pretending to be you, so we need documents to verify your identity.
a clear and precise description of the personal data with regard to which the data owner seeks to exercise any of the abovementioned
rights (when rectification is requested, modifications that should be made should be specified and provide documentation
to back up its request)
For the exercise of the previous rights, we hereby provide you with the option of contacting our Data Protection Officer
Paul Mateescu using the e-mail address
23. Author Identification
When making contributions to our Site (e.g. posting a comment, commentaries, editing a page in the wiki), the minimum amount
of information required is a name and email address. You do not have to use your real name, instead opting to use
a pseudonym. You may also to get a free email account or attempt to use a remailing service when using our Site.
That’s just a piece of advice of you’re concerned about privacy but still want to publicly contribute to our community.
Your activity on our Site may be identified by your IP address. These numbers could potentially be traceable to identifying
information about you, whether it is your home ISP or the university or work account where the IP address is registered.
As mentioned above, if you are concerned about attempts to match your IP address to your identity, you may wish to use an
anonymous browsing service or attempt some means to obfuscate your real IP address. If so, you may try to use anonymous
proxies or Tor, an anonymous browsing service.
24. Facebook Application
In certain parts of our website, we use Facebook as a sharing platform to share articles on your Facebook wall on your behalf.
We always do this with your conscious consent and in a way where you have to explicitly confirm and proceed with the sharing of
an article. We never auto-post anything on your behalf. We also do not store any personal information from your Facebook
Our Site may include hyperlinks or hypertexts that, when used by you, may forward to other portals or Internet websites that
may be property of third parties. When those website collect and handle data about you, you are (of course) not covered
notices displayed and applicable in those portals or Internet websites.
In addition, you may also find that we use social media functionalities and other services within our Site from third parties
that may collect your personal data (hereinafter the “Third Parties’ Sites”). Any information related to your personal
data provided through the Third Parties’ Sites will be subject to the corresponding privacy notices contained in
each one of them, unless we indicate otherwise. For example, if we embed a functionality or service made by Facebook
and if you choose to use that functionality or service, it means that you then need to understand Facebook’s privacy
Then there is the question of liability. We are not liable for the use, publication, or disclosures made from personal data
collected, handled, used, published, disclosed and/or revealed through the means outlined in this document.
In addition, the content provided on our Site, including content posted by you, is for general information, discussion and
entertainment purposes only. We make no representations or guarantees about any aspect of any content on our Site
and do not endorse any opinions expressed by anyone. All content on our Site is posted “as is” and your use or reliance
on any content is at your own risk. We hereby disclaim all liability to you for the consequences of using or relying
on any content in or within the sites. For example, this means that you cannot base a business decision on content
you find on our Site and then blame us if that business decision turned out to be wrong. We do not warrant or guarantee
that any information available using the site or other services is accurate or reliable or your use of the site will
be uninterrupted, secure, or free from error. we, our vendors and affiliates give no express warranties or guarantees
nor implied warranties of merchantability, fitness for a particular purpose, workmanlike effort, and non-infringement.
We recommend that you to be careful and responsible on the personal information you provide through such means.
be in force.
Date of last revision is January 22nd, 2020.