WEBVTT

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You've probably all had some problem you've&nbsp;
worked at.

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And you keep going at it, 
and you keep going at it...

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Nothing seems to work. You go away.

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Suddenly, the next day you think, 
'What problem? It's easy!'

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It's something I said I've&nbsp;
certainly had, and I'm sure you've&nbsp;encountered.

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And psychologists and other&nbsp;people studying creativity have looked at these kind of

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issues – why it is that we get to these&nbsp;impasses and how it is that we break out of them.

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*Fixation* is one of the keywords that&nbsp;
psychologists use here:

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the way in which when you start to deal with a problem,&nbsp;you have some sort of approach,

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some sort of way of dealing with it, and it's incredibly hard&nbsp;to stop just continuing with that same way.

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Once you've got that original idea, that original approach,&nbsp;it's very hard to go to a new one.

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And sometimes – you know – an approach that might work for one&nbsp;problem doesn't work for

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another, but of course if you're stuck in that approach, you can't try&nbsp;other ones.

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This can get worse depending on how you encounter the problem.

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And this is sometimes&nbsp;used in sort of trick questions to get you

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thinking down the wrong track and then it's&nbsp;
very hard to get down the right one.

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And this is sometimes called – if I can say it right! –&nbsp;the *Einstellung effect*

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which is about being fixed in a position.

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These guys called&nbsp;Luchins and Luchins back – I think – in the 1940s

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did experiments with water jars. 
And you've&nbsp;probably seen this sort of puzzle.

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You've got a number of jars, and the idea is they're different&nbsp;sizes

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and you're trying to get, say... two pints of water and you've got a 17-pint jug

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and a 3-pint jug and you've got to pour water back and forth.

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And there sometimes are really&nbsp;complicated solutions where you have to like fill one up

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from another, and then what's left in&nbsp;
this one is some nice magic amount.

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So, if you've got a 3-liter jug and a 7-liter jug and you&nbsp;fill the 7-liter one

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and you pour it into the 3-liter jug and then throw the three liters away,

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you've got four liters in your 7-liter jug. 
And you have these complex solutions.

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So, what Luchins and Luchins did was they gave people a number of

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examples which they worked through which required&nbsp;that kind of complex solution.

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And then they gave them four more. But the four more they gave them&nbsp;were ones where you could

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actually solve it very, very simply. You know – possibly just&nbsp;filling up two and pouring them into another.

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So, some subjects were given that; some&nbsp;
were just given the four easy problems.

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The ones who were just given the four easy problems&nbsp;solved it in the easy way.

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The ones who *started off with the complex ones applied the same complex&nbsp;heuristics*

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to the easier problems and took *much longer* to do it.

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So, they got so stuck in their ways,&nbsp;
having been introduced to this set of problems.

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One that I encountered myself, and this gives you&nbsp;an opportunity to laugh at me if you want to,

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because you'll probably, most of you I'm guessing&nbsp;might find this easy, but

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I was in university and I was once given this puzzle.

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And the puzzle starts&nbsp;off – and there is this stage where you're driven

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down the wrong path – anyway, so I'm giving you a&nbsp;hint by telling you that.

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So, you often get these puzzles where you're supposed to chop things&nbsp;up into identical pieces.

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So, I've got a square up there, and obviously you can chop a square into&nbsp;four identical

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smaller squares. Or you can chop it into four triangles.

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So, the triangles are all&nbsp;the same shape as each other, 
the same size as each other.

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In mathematical terms, they are *congruent to* each&nbsp;other.

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But they're not necessarily squares.

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I've got some triangles, and we can chop the&nbsp;triangles into four;

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they're different kinds of triangles in different ways.

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And on the right&nbsp;I've got one of the ones you sometimes see as a trick puzzle in books;

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and – or sometimes actually&nbsp;
cut out pieces as a sort of trivia-type puzzle.

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And the idea there is to have four pieces that&nbsp;will make up that 'L' shape.

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And certainly there may be other ways of doing it, but the way I've&nbsp;always seen is with these

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four pieces like that. So, they're all 'L' shapes themselves and they fit&nbsp;together.

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How about cutting things into three?

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Well, obviously, the 'L' shape is an easy one, 
and things&nbsp;that start off

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with three degrees of similarity like a triangle or hexagon are&nbsp;relatively straightforward.

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So, the crucial question is, can you chop a square into three pieces that&nbsp;are congruent

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with one another? Not all squares, but some shape – they could be triangular;

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they could be&nbsp;more complex – that are each identical.

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Can you do it? Now, my guess is you've probably already thought of&nbsp;how to do it and you'll be right.

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It took me three days to solve this because I was a mathematician

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and the whole thing was framed in geometry, mathematics,

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and I was trying to apply really&nbsp;complex mathematics.

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And despite numerous hints, 
it took me three days to solve this.

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If you haven't&nbsp;solved it, 
you're probably a budding mathematician.

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So, *fixation is a problem*. There's also –&nbsp;
fixation is more about the methods you

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use to apply things, but there's also *bias* – when you&nbsp;*evaluate* things.

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When we look at them, we have

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tendencies to see things in one way or another. 
And&nbsp;that's about all sorts of things.

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That can be about serious personal issues. 
It can be about trivial&nbsp;things.

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Often, the way in which something is *framed* to us can actually create a *bias* as&nbsp;well.

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A classic example, and there are various

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ways you can do this, is what's called&nbsp;
*anchoring*. So... if we're asked something

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and given something that *suggests a value*

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even&nbsp;if it's told that it's just there for guesswork purposes or something,

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it tends to hold&nbsp;us and move where we see our estimate.

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So, you ask somebody, 'How high is the Eiffel Tower?'

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You&nbsp;might have a vague idea that it's big, 
but you probably don't know exactly how high.

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You might ask&nbsp;one set of people and give them a scale and say, 'Put it on this scale. Just draw

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a cross where you&nbsp;think on this scale, 
from 250 meters high to 2,500 meters high,

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how high on that scale?

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And people&nbsp;put crosses on the scale – you can see where they were, or put a number.

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But alternatively, you might&nbsp;give people, 
instead of having a scale of

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250 meters to 2,500 meters, you might give&nbsp;them a scale between 50 meters and 500 meters.

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Now, actually the Eiffel Tower falls on both of&nbsp;those scales: the actual height's around 300 meters.

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But what you find is people don't know the answer;

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given the larger, higher scale, they will tend to put something that is larger and higher

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even&nbsp;though they're told it's just a scale.

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And, actually, on the larger scale it should be right at&nbsp;the bottom.

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Here it should be about two thirds of the way up the scale.

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But what happens is – by&nbsp;framing it with big numbers, people tend to guess a bigger number.

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If you frame it with smaller numbers,&nbsp;
people guess a smaller number.

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*They're anchored by the nature of the way the question is posed.*

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So,&nbsp;how might you get away from some of this fixation?

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We'll talk about some other things later, other&nbsp;ways later.

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But one of the ways to actually break some of these biases and fixations is to

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*deliberately mix things up*.

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So, what you might do is, say you're given the problem of building the&nbsp;Eiffel Tower.

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And the Eiffel Tower I said is about 300 meters tall, 
so about a thousand feet tall.

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So, you&nbsp;might think, 'Oh crumbs! How are we going to build this?'

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So, one thing you might do is say, 
'Imagine,&nbsp;instead of being 300 meters tall,

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it was just *three* meters tall. 
How would I go about building&nbsp;it, then?'

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And you might think, 'Well, I'd build a big, perhaps a scaffolding or 30 meters tall.

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I might&nbsp;build a scaffolding and just hoist things up to the top.'

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So, then you say, 'Well, OK, can I build&nbsp;
a scaffolding at 300 meters? Does that make sense?'

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Alternatively, you might, say, perhaps it's 
*300,000&nbsp;miles tall*

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– basically reaching as high as the Moon.

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How might you build that now? Well, there's no way&nbsp;you're going to hoist things up a scaffold

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– all the workers at the top would have no&nbsp;oxygen because they'd be above the atmosphere.

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So, you might then think about&nbsp;
hoisting it up from the bottom, building it,

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building the top first, hoisting the whole thing up,&nbsp;
building the next layer,

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hoisting the whole thing up, building the next layer. 
You know...

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like jacking&nbsp;a car and then sticking bits underneath.

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So, *by just thinking of a completely different scale*, you&nbsp;start to think of *different kinds*

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of *solutions*. 
It forces you out of that fixation.

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You might *just&nbsp;swap things around*. I mean, 
this works quite well if you're worried about

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– that you're using some&nbsp;sort of racial or gender bias;

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you just swap the genders of the people involved in a story

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or swap&nbsp;their ethnic background, and often the way you look at the story differently

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might tell you&nbsp;something about some of the biases you bring to it.

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In politics, if you hear a statement from a&nbsp;
politician and you either react positively or

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negatively to it, it might be worth just thinking&nbsp;
what you'd imagine if that statement came to

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the mouth of another politician that was of a&nbsp;
different persuasion; how would you read it then?

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And it's not that you change your views&nbsp;
drastically by doing this, but it helps you to

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perhaps expose why you view these things&nbsp;
differently, and some of that might be valid

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reasons; sometimes you might think, 'Actually, I&nbsp;
need to rethink some of the ways I'm working.'

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So, back to the theory now.

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Psychologists, I said, and&nbsp;people studying the cognitive aspects of creativity talk about *insight problems*.

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And&nbsp;fixation is an aspect of insight problems.

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Some problems you can just start at the beginning and work&nbsp;your way through,

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and so long as you work enough, you get an answer out. Sometimes you can do it&nbsp;faster or slower...

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and you might be lucky in that you approach it and perhaps the first thing&nbsp;you try works.

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You know – and you might go to a maze and you might just say, 'Well, first of all I'll try the&nbsp;right-hand side.

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And if that doesn't work, I'll come back and then I'll turn to the left, try the&nbsp;left-hand side.'

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You can work your way through.

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But some problems aren't like that. 
No matter how&nbsp;hard you keep working at them,

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you can't solve them. You need some little spark, this bright&nbsp;idea, this different approach

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to come from a different direction in order to solve it.

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Now,&nbsp;that happens at a big scale with big problems, but also there are quite small-scale problems.

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And for&nbsp;experimentation purposes, psychologists often use these,

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give them to people and then perhaps&nbsp;
try and manipulate things, perhaps use suggestive words,

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do different things to help understand&nbsp;
what might change that.

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Here's a couple of examples; so, the first one is a more geometric one.

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And this is again often used in experimentation.

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So, what you have is – you might have seen&nbsp;it and you might know the solution,

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but you have three lines or three dots equally spaced.

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And&nbsp;your job is to try and have four straight lines,

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but where as you draw them you're not allowed&nbsp;
to lift your hand from the paper.

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So, and the straight lines have to go through – 
every dot has&nbsp;to have a line going through it.

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Now, you're allowed to have two lines going through the same dot, but&nbsp;every dot has to have at least one line.

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So, you can see that if you didn't have to lift your hand off the&nbsp;paper, you could easily do it with three lines

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– just go one, two, three, or one, two three.

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Or, if you keep&nbsp;on the paper, you could go up, down, 
like do a sort

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of diagonal through, zigzag through, and you could&nbsp;
do it very easily with five lines.

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Or, you could perhaps go around the edge and into the middle – try&nbsp;it.

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Five lines is easy without leaving the paper.

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Three lines is easy, so long as you're allowed&nbsp;to leave the paper.

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The problem is to do four straight lines and you're not allowed to leave&nbsp;the paper.

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I'll come back and give a solution to that later; I'll warn you before I do.

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But&nbsp;you might want to have a think about that as a problem if you've not come across it before.

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So, I'm going to give you another problem now, which is *the candle in the cellar problem*.

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So, you're going&nbsp;into a dark cellar 
and you are given a candle,

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some drawing pins, or sometimes just one drawing&nbsp;pin – if I can get one out of the box here.

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So, it's just a single drawing pin, but sometimes you're&nbsp;given several.

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And a box of matches – probably smaller than this, usually, is the example one, but&nbsp;a box of matches.

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And you're then given a bit of a story that you're going to have to use both&nbsp;your hands to lift something out of the cellar.

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But it's really dark, so you need the candle&nbsp;to (have) light, but you can't just hold the candle.

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And I'll give you *the solution*&nbsp;
to this now, and there's a standard solution.

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And this is interesting as an insight problem. 
But we'll come back to that in a bit.

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One of the standard solutions, or the standard solution&nbsp;perhaps, is to

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– and I won't empty them all out, because there's a lot of them, but – oh – I've got a&nbsp;smaller match box,

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I've just realized, inside my bigger match box – is that you

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basically take out the&nbsp;tray and use the tray as a support for your candle

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and then pin the tray to something.

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Obviously that depends on there being something to pin the tray to,

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the cardboard&nbsp;tray to hold the candle without it falling off.

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I'd probably want to try and find an angle&nbsp;
to put it into. But, anyway, there are solutions.

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What you find, though, is in order to have that&nbsp;solution, you have to stop thinking about this

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as a box that contains a match to light the candle.

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So, you actually have to think of the box as being

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something you can use to mechanically solve the&nbsp;problem;

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because what people typically do is they start off thinking of lots of ways of trying to use pins&nbsp;to support the candle

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because pins are for joining things; pins are for connecting things;

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you want to&nbsp;connect the candle some way to a wall or someplace to support it.

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And you have to stop thinking of this&nbsp;
as the way to light the candle

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and think of this as the way to *support* the candle.

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So, a different&nbsp;way of thinking – so that's one standard way.

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The thing with these insight&nbsp;problems is you have to *change your way of thinking*;

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you can't just&nbsp;
follow the way you were doing it before.

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The psychologists talk about *incubation*, so what&nbsp;
happens – you're trying to solve a problem like this,

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but often – and you'll have found it yourself – you go away,&nbsp;sometimes go to sleep and wake up the next day;

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if you're doing an experiment, they usually
just get somebody to do some other tasks for a

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while that eats up their mind, 
and then return to&nbsp;the problem again.

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And very often when you return to the problem, you just think, 'Ah! Of course!'

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(Sound effect) And it&nbsp;comes out.

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And this is *incubation followed by insight* actually.

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So, you have the problem and&nbsp;then after the incubation often this insight just happens

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in a way that doesn't if you keep&nbsp;
on working at the problem.

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I said you've have probably encountered this yourself, both for big-scale&nbsp;problems

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and also this more puzzly kind of problem.

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So, how does this work? 
And here the jury&nbsp;is a little bit more out.

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It's well understood that this happens.

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It's less well understood,&nbsp;but... there are lots of works... there is a lot of understanding.

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But it's&nbsp;still less well understood *exactly* how it happens.

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Some of it is clearly just about the fact that you&nbsp;
let the problem out of your mind, but you know what

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the problem is, so you don't have to get it explained&nbsp;again. 
And of course, the *very explaining of the problem*

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*may create the fixation*.

00:16:00.000 --> 00:16:03.221
So, for instance... as soon as you see the candle and the matches,

00:16:03.221 --> 00:16:06.648
you instantly think 'candles to light, match';

00:16:06.648 --> 00:16:10.430
whereas&nbsp;when you come back to it, you don't have to think that, because you just know it's the problem.

00:16:10.430 --> 00:16:15.000
So,&nbsp;sometimes it's about getting out of your mind 
and then your mind is fresh.

00:16:15.896 --> 00:16:20.134
The solution strategies&nbsp;you were following of course are so much in your mind when you're doing it the first

00:16:20.134 --> 00:16:24.696
time,&nbsp;you can't think of anything else; whereas when you come back to it,

00:16:24.696 --> 00:16:28.440
suddenly there's a possibility of&nbsp;
thinking a new way – you're breaking the fixation

00:16:28.440 --> 00:16:32.829
purely by not being there&nbsp;
and then coming back to it.

00:16:33.200 --> 00:16:39.940
There's also quite a lot of discussion about how&nbsp;much happens *unconsciously* during this incubation&nbsp;period.

00:16:39.940 --> 00:16:46.720
And the debates on this – they're clearly things&nbsp;
do happen, that you're in a better position to

00:16:46.720 --> 00:16:52.474
solve the problem often when&nbsp;
you come to it later than before.

00:16:52.920 --> 00:16:57.235
Why that is is interesting. There are some famous things about&nbsp;this;

00:16:57.235 --> 00:17:00.377
like the guy who discovered benzene rings.

00:17:00.377 --> 00:17:05.857
He was trying to work out how on earth their&nbsp;
carbon and hydrogen atoms fitted together.

00:17:05.857 --> 00:17:11.699
And one of the various stories that are&nbsp;
related is that he imagined these

00:17:11.699 --> 00:17:16.246
– sometimes it's snakes swallowing each other or people dancing&nbsp;with each other hand to hand –

00:17:16.246 --> 00:17:22.173
and then actually does this sort of half asleep 
and then wakes up and thinks,&nbsp;'Aha!'

00:17:22.173 --> 00:17:28.091
And one way of looking at that is to say that his unconscious mind was going through all&nbsp;the problem

00:17:28.091 --> 00:17:33.000
and actually had found the solution, 
was telling him through his dreams.

00:17:33.680 --> 00:17:37.633
Another&nbsp;way to think about this is that actually, of course, especially if

00:17:37.633 --> 00:17:40.888
your&nbsp;mind is wandering, various thoughts come along;

00:17:40.888 --> 00:17:46.000
you have a problem sitting there. If one of those&nbsp;thoughts happens to sort of, say, match the problem,

00:17:46.000 --> 00:17:49.131
you think, 'Aha! I've got it!'

00:17:49.131 --> 00:17:53.002
So, again, that&nbsp;
guy probably woke up a dozen times or

00:17:53.002 --> 00:17:57.211
dozens of times with all sorts of half dreams in his&nbsp;head,

00:17:57.211 --> 00:18:00.200
most of which were completely irrelevant.

00:18:00.240 --> 00:18:05.775
When he wakes up with the one that *is* relevant, of course it suddenly matches the problem and he sees the solution.

00:18:05.775 --> 00:18:11.421
So, it's not clear whether it's&nbsp;random, 
whether it's thinking in your unconscious.

00:18:11.760 --> 00:18:15.787
But what is well understood is that this makes&nbsp;
a difference.

00:18:15.787 --> 00:18:19.221
So, again from a practical point of view, doing this is something you do,

00:18:19.221 --> 00:18:23.000
making sure you have these breaks when you get stuck.

00:18:24.811 --> 00:18:27.574
So, I'll just give you the dots one.

00:18:27.574 --> 00:18:33.690
One&nbsp;of the nice things about this dots example, 
it is *literally about thinking out of the box*,

00:18:33.690 --> 00:18:37.520
because the dots create a box 
and what happens is

00:18:37.520 --> 00:18:44.130
certainly a lot of people tend to try and draw&nbsp;
the lines often starting at the dots.

00:18:44.130 --> 00:18:47.061
The other thing is, how do you draw a line when you've got&nbsp;dots?

00:18:47.061 --> 00:18:50.632
You naturally tend to think of starting on a dot and ending on a dot.

00:18:50.632 --> 00:18:55.000
As soon as you allow your&nbsp;
lines to escape the box, and

00:18:55.477 --> 00:19:00.394
– I was supposed to warn you before, so hopefully you've noticed&nbsp;this if you wanted to think about it;

00:19:00.394 --> 00:19:03.842
if not, stop me now and go off and think more.

00:19:03.842 --> 00:19:07.840
But&nbsp;if you start to think *outside the box*, 
suddenly solutions come.

00:19:07.840 --> 00:19:10.879
Here is the canonical solution.

00:19:10.879 --> 00:19:14.360
So,&nbsp;you start at the bottom corner; 
you go *outside* the box,

00:19:14.360 --> 00:19:19.211
and then cut diagonally across, so it's almost&nbsp;like there's an extra dot at the outside.

00:19:19.211 --> 00:19:22.354
And this is weird. If you added dots, this gets easier;

00:19:22.354 --> 00:19:25.543
it's one where you add dots, suddenly the problem gets easier.

00:19:25.543 --> 00:19:29.463
Then you come back down to that bottom&nbsp;left-hand corner,

00:19:29.463 --> 00:19:32.949
and then you take yourself back out again,

00:19:32.949 --> 00:19:37.840
and you've gone through all the dots –&nbsp;
four straight lines, pencil never left the paper.

00:19:40.720 --> 00:19:46.320
So, it's interesting. Now I do know that one&nbsp;well. 
But there's quite a few times where I saw that

00:19:46.320 --> 00:19:50.573
and thought 'Oh, that's clever!' and then came&nbsp;to it later and found I'd actually forgotten&nbsp;that solution

00:19:50.573 --> 00:19:54.000
and got stuck in exactly the&nbsp;
same way as I had before.

00:19:54.000 --> 00:19:58.441
But you notice here, there's a lot of assumptions that you&nbsp;bring to a problem,

00:19:58.441 --> 00:20:03.280
like the fact that lines perhaps start and end on dots&nbsp;
might be one of the ones that was

00:20:03.280 --> 00:20:08.000
going through your head and stopping you&nbsp;
thinking about some of these solutions.

