Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Choi, Hyung Rim, Kim, Hyun Soo, Hong, Soongoo, Park, Young Jae, Park, Young Sung and Kang, Moo Hong (2005): Implementation of framework for developing multi-agent based automated negotiation systems. In: Li, Qi and Liang, Ting-Peng (eds.) Proceedings of the 7th International Conference on Electronic Commerce - ICEC 2005 August 15-17, 2005, Xian, China. pp. 306-315. http://doi.acm.org/10.1145/1089551.1089609