Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Karnatapu, Surendra, Ramachandran, Karthik, Wu, Zonghuan, Shah, Biren, Raghavan, Vijay V. and Benton, Ryan (2004): Estimating Size of Search Engines in an Uncooperative Environment. In: Yao, Jingtao, Raghavan, Vijay V. and Wang, G. Y. (eds.) Proceedings of the 2nd International Workshop on Web-based Support Systems September 20, 2004, Beijing, China. pp. 81-87. Available online