Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney HessUser Experience and Experience Design !
Krishna, Aneesh, Vilkomir, Sergiy A. and Ghose, Aditya K. (2004): A Case Study of Combining I* Framework and the Z Notation. In: ICEIS 2004 2004. pp. 192-200.
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