Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Lee, Seoyeon, Sun, Yuan and Thiry, Elizabeth (2011): Do you believe in love at first sight: effects of media richness via modalities on viewers' overall impressions of online dating profiles. In: Proceedings of the 2011 iConference 2011. pp. 332-339. http://dx.doi.org/10.1145/1940761.1940807