Number of co-authors:11
Number of publications with 3 favourite co-authors:Bongshin Lee:Kori Inkpen:Mark Warschauer:
Ruy Cervantes's 3 most productive colleagues in number of publications:Kori Inkpen:70Bonnie A. Nardi:67Bongshin Lee:25
go to course
Gestalt Psychology and Web Design: The Ultimate Guide
go to course
The Psychology of Online Sales: The Beginner's Guide
91% booked. Starts in 4 days
Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Our Latest Books
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
Publications by Ruy Cervantes (bibliography)
Cervantes, Ruy and Nardi, Bonnie (2012): Building a Mexican startup culture over the weekends. In: Proceedings of the 2012 International Conference on Intercultural Collaboration 2012. pp. 11-20. Available online
In Mexico, a grass-roots community of entrepreneurs is working to transform the Internet industry from one that merely provides low value-added services to one that is innovation-based. To do so, it must create a culture that promotes innovation and startup companies. In countries such as China, Taiwan, and Israel a multitude of skilled returnees from Silicon Valley have established a community of startups. But in Mexico, entrepreneurs leverage their few relationships with Silicon Valley, and are learning from social media and foreign travels to recreate innovation practices at home. In this paper, we examine how this community of entrepreneurs used the Startup Weekend events to introduce new innovation practices in Mexico. At these events, participants shared their Internet product ideas and formed multidisciplinary teams that raced to create functional prototypes within the weekend. Startup Weekend worked as a catalyst for building a culture of innovation, the strengthening of the startup community, and in some cases the formation of startup companies. Participants primed themselves with business and technical knowledge. Entrepreneur communities formed in previous face-to-face events and through social media, served to create an environment of trust and sharing during and after each Startup Weekend event.
© All rights reserved Cervantes and Nardi and/or ACM Press
Cervantes, Ruy, Warschauer, Mark, Nardi, Bonnie A. and Sambasivan, Nithya (2011): Infrastructures for low-cost laptop use in Mexican schools. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 945-954. Available online
In recent years, a number of low-cost laptops have been created for children's education, most notably the XO, developed by One Laptop per Child to embody principles of constructionist learning, and the ClassmatePC, designed by Intel to fit within and improve traditional education. We report on a series of field studies in Mexican elementary schools that deployed the XO or ClassmatePC. Although both devices are promoted as valuable for improving education in developing countries, our studies suggest that creating the social and technical infrastructures needed to sustain school laptop use is far more complex than what technology designers assume.
© All rights reserved Cervantes et al. and/or their publisher
Cervantes, Ruy (2011): Infrastructures to imagine: the Mexican internet industry. In: Proceedings of the 2011 iConference 2011. pp. 825-826. Available online
The Internet provides a technical platform that can be used by start-ups in every country to launch innovative products for world markets. Yet, most of the successful Internet products -- such as Twitter or Skype -- are created in centers of innovation in US and Europe. The major asset of startups in the most developed countries is the social infrastructures they have available, which are used to bring together the right people and create the conditions for building innovative and successful products. This study seeks to understand how start-up companies creating Internet products in mid-income countries are building the social infrastructures they need to succeed in world markets, within the social, economic, cultural and historical constraints of the country. The study looks at how entrepreneurs in Mexico are designing the social infrastructures and mechanisms to change their work practices and the culture of their industry, which had little precedent for technological innovation. This study looks at the practical level of how this change in practices and culture is articulated, and the ways in which interactive and communication technology is enabling these efforts.
© All rights reserved Cervantes and/or ACM Press
Venolia, Gina, Tang, John, Cervantes, Ruy, Bly, Sara, Robertson, George, Lee, Bongshin and Inkpen, Kori (2010): Embodied social proxy: mediating interpersonal connection in hub-and-satellite teams. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems 2010. pp. 1049-1058. Available online
Current business conditions have given rise to distributed teams that are mostly collocated except for one remote member. These "hub-and-satellite" teams face the challenge of the satellite colleague being out-of-sight and out-of-mind. We developed a telepresence device, called an Embodied Social Proxy (ESP), which represents the satellite coworker 24x7. Beyond using ESPs in our own group, we deployed an ESP in four product teams within our company for six weeks. We studied how ESP was used through ethnographic observations, surveys, and usage log data. ESP not only increased the satellite worker's ability to fully participate in meetings, it also increased the hub's attention and affinity towards the satellite. The continuous physical presence of ESP in each team improved the interpersonal social connections between hub and satellite colleagues.
© All rights reserved Venolia et al. and/or their publisher
Cervantes, Ruy, Richardson, Jahmeilah and Nardi, Bonnie A. (2009): "I Am a Black Cat, Letting Day Come and Go": Multimodal Conversations in a Poetry Workshop. In: HICSS 2009 - 42st Hawaii International International Conference on Systems Science 5-8 January, 2009, Waikoloa, Big Island, HI, USA. pp. 1-10. Available online
Cervantes, Ruy and Sambasivan, Nithya (2008): VoiceList: user-driven telephone-based audio content. In: Hofte, G. Henri ter, Mulder, Ingrid and Ruyter, Boris E. R. de (eds.) Proceedings of the 10th Conference on Human-Computer Interaction with Mobile Devices and Services - Mobile HCI 2008 September 2-5, 2008, Amsterdam, the Netherlands. pp. 499-500. Available online
Join our community and advance:
Page maintainer: The Editorial Team