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Radaphat Chongthammakun


Publications by Radaphat Chongthammakun (bibliography)

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Chongthammakun, Radaphat and Jackson, Steven J. (2012): Computerization and control: ICTs and managerial reform in the Thai public sector. In: Proceedings of the 2012 iConference 2012. pp. 294-302. http://dx.doi.org/10.1145/2132176.2132214

Information infrastructures, old and new, have long been central to relations of control in large and complex bureaucracies. Beyond their effects on organizational forms and procedures, new information infrastructures often produce new practices, ambitions, and contradictions of managerialism: namely, the extension and deepening of management and oversight capacities at multiple levels of organizational function. This paper explores managerial practices and tensions accompanying recent digital government development efforts in the Thai public sector, with particular attention to new forms and resistances to control accompanying or embedded in apparently neutral technological change.

© All rights reserved Chongthammakun and Jackson and/or their publisher

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Jackson, Steven J. and Chongthammakun, Radaphat (2011): Infrastructure and standards in Thai digital government. In: Proceedings of the 2011 iConference 2011. pp. 379-386. http://dx.doi.org/10.1145/1940761.1940813

Standards and infrastructure pose both theoretical and empirical challenges for digital government scholarship. For their part, scholars of standards and infrastructure have tended to neglect digital government development and public administration more generally as interesting sites of standards work. This paper addresses this gap, bringing concepts and methods from the sociology of standards and infrastructure to bear on the practice of digital government development in Thailand. We analyze efforts at IT-related information and service standardization in the Thai public sector, and describe a series of sociotechnical tensions and challenges that have faced, and sometimes stalled, efforts at digital government development.

© All rights reserved Jackson and Chongthammakun and/or ACM Press

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