Upcoming Courses

go to course
UI Design Patterns for Successful Software
go to course
Psychology of Interaction Design: The Ultimate Guide
Starts the day after tomorrow !

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !


Our Latest Books

The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading

Rachel Wesley


Publications by Rachel Wesley (bibliography)

 what's this?
Edit | Del

Lasecki, Walter, Wesley, Rachel, Kulkarni, Anand and Bigham, Jeffrey (2012): Speaking with the crowd. In: Adjunct Proceedings of the 2012 ACM Symposium on User Interface Software and Technology 2012. pp. 25-26. http://dx.doi.org/10.1145/2380296.2380310

Automated systems are not yet able to engage in a robust dialogue with users due the complexity and ambiguity of natural language. However, humans can easily converse with one another and maintain a shared history of past interactions. In this paper, we introduce Chorus, a system that enables real-time, two-way natural language conversation between an end user and a crowd acting as a single agent. Chorus is capable of maintaining a consistent, on-topic conversation with end users across multiple sessions, despite constituent individuals perpetually joining and leaving the crowd. This is enabled by using a curated shared dialogue history. Even though crowd members are constantly providing input, we present users with a stream of dialogue that appears to be from a single conversational partner. Experiments demonstrate that dialogue with Chorus displays elements of conversational memory and interaction consistency. Workers were able to answer 84.6% of user queries correctly, demonstrating that crowd-powered communication interfaces can serve as a robust means of interacting with software systems.

© All rights reserved Lasecki et al. and/or ACM Press

Add publication
Show list on your website

Join our community and advance:




Join our community!

Page Information

Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/rachel_wesley.html