Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney HessUser Experience and Experience Design !
Alexandrovich, A. E., Nikitin, R. M. and Choukanov, V. O. (1999): The Integrated Framework for Fault-Tolerant System Simulation and Design. In: ICEIS 1999 1999. p. 771.
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