Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Zhou, Baoyao, Chen, Jinlin, Shi, Jin, Zhang, Hongjiang and Wu, Qiufeng (2001): Website link structure evaluation and improvement based on user visiting patterns. In: Hypertext'01 - Proceedings of the Twelfth ACM Conference on Hypertext and Hypermedia August 14-18, 2001, Aarhus, Denmark. pp. 241-242. http://doi.acm.org/10.1145/504216.504274