Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Cahill, Joan, Donald, Nick Mc, Ulfvengren, Pernilla, Young, Franklyn, Ramos, Yeray and Losa, Gabriel (2007): HILAS Flight Operations Research: Development of Risk/Safety Management, Process Improvement and Task Support Tools. In: Harris, Don (ed.) EPCE 2007 - Engineering Psychology and Cognitive Ergonomics - 7th International Conference, July 22-27, 2007, Beijing, China. pp. 648-657. Available online