Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Xu, Diana Yifan, Read, Janet C., Sim, Gavin, McManus, Barbara and Qualter, Pam (2009): Children and 'smart' technologies: can children's experiences be interpreted and coded?. In: Proceedings of the HCI09 Conference on People and Computers XXIII 2009. pp. 224-231. Available online