Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Olof Schybergson is co-founder and CEO of Fjord. Since founding the company in 2001, Olof has led Fjord to become one of the world's most successful global service design consultancies working with top clients including BBC, Citibank, ESPN, Flickr, Foursquare, Nokia, and Qualcomm, among others. Olof has years of experience collaborating with major brands across the United States and Europe to design breakthrough experiences that make complex systems simple and elegant.