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Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

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N. P. Milner


Publications by N. P. Milner (bibliography)

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Milner, N. P. (1988): A Review of Human Performance and Preferences with Different Input Devices to Computer Systems. In: Jones, Dylan M. and Winder, R. (eds.) Proceedings of the Fourth Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers IV August 5-9, 1988, University of Manchester, UK. pp. 341-362.

A large number of studies exist which compare different computer input devices. Under experimental conditions no single device has been found to be consistently more appropriate than any other for Human-Computer interaction. An extensive literature review has been undertaken of papers which compare the performance of different input devices. In the studies reviewed, all the devices have been compared on either speed, accuracy or subjective preference or a combination of these three measures. Whilst it is accepted that there are studies which contradict one another, the following general conclusions can be drawn. 1. For fixed choice, low resolution applications the most direct input device (e.g., a touch sensitive screen) is quickest and most liked by subjects. 2. For quick and accurate selection or manipulation of high resolution objects indirect input devices are better than direct devices. 3. There is no clear evidence to support the mouse, joystick or trackball as being the best high resolution indirect input device. 4. In comparative studies, cursor keys and function keys perform poorly against other input devices. 5. Experimental tasks and the specific design of the input device have a large effect on the empirical results.

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