Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Izadi, Shahram, Brignull, Harry, Rodden, Tom, Rogers, Yvonne and Underwood, Mia (2003): Dynamo: a public interactive surface supporting the cooperative sharing and exchange of media. In: Proceedings of the 16th annural ACM Symposium on User Interface Software and Technology November, 2-5, 2003, Vancouver, Canada. pp. 159-168. http://doi.acm.org/10.1145/964696.964714