Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Johnston, Melissa P. (2011): The school librarian as a technology integration leader: enablers and barriers to leadership enactment. In: Proceedings of the 2011 iConference 2011. pp. 691-693. Available online