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Melissa Gross


Publications by Melissa Gross (bibliography)

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Koo, Joung Hwa, Cho, Yong Wan and Gross, Melissa (2011): Coping with severe traumatic stress: understanding the role of information-seeking among political refugees. In: Proceedings of the 2011 iConference 2011. pp. 699-701. http://dx.doi.org/10.1145/1940761.1940875

According to the most recent report of UNHCR Statistical Yearbook 2008 [1], the total number of refugees in the world is 15.2 million. As of December 31, 2008, approximately 161,200 refugees live in the United States, as our neighbors and in established communities [2]. Although the proportion of refugee groups in the population is relatively small, the number of refugees, including asylum seekers and people who forcedly flee from their home as Internally Displaced Person [IDP], are significantly increasing because of frequent domestic warfare, terror, and natural disaster [1]. In addition, according to Article 19 of the Universal Declaration of Human Rights, "everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive and impart information and ideas through any media and regardless of frontiers [italics added]" [3]. From the perspective of human rights, refugees, just like other members of population, are our community members, neighbors, and clients that information professionals should reach out to provide information services and to fill their information needs. Beyond the moral responsibilities regarding human dignity and human rights or social welfare, the global migration, including immigrants and refugees, represents important economic, social, and demographic assets to the host country. In the current global environments, almost all countries rely on international migrants to fill labor shortages and strengths [4]. Therefore, it is important to ensure that the benefits of information services are provided to newcomers like refugees.

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