Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Bond, Matthew and Beale, Russell (2009): What makes a good game?: using reviews to inform design. In: Proceedings of the HCI09 Conference on People and Computers XXIII 2009. pp. 418-422. Available online