Author: Mark Simpson

Publications

Co-authors

Susan Denning

1

Derek Hoiem

1

Kent Sullivan

1

Productive Colleagues

Susan Denning

1

Derek Hoiem

4

Kent Sullivan

4

Publications

Simpson, Mark (1996): A Commentary on Using Contextual Inquiry. In ACM SIGDOC *Journal of Computer Documentation, 20 (1) pp. 25-28.

Simpson, Mark (1989): Users Invoked: How Documents Help Readers Assume User Roles. In: ACM Seventh International Conference on Systems Documentation , 1989, . pp. 85-92.

Simpson, Mark (1990): How Usability Testing Can Aid the Development of Online Documentation. In: ACM Eighth International Conference on Systems Documentation , 1990, . pp. 41-48.

Denning, Susan, Hoiem, Derek, Simpson, Mark, Sullivan, Kent (1990): The Value of Thinking-Aloud Protocols in Industry: A Case Study at Microsoft Corporation. In: D., Woods,, E., Roth, (eds.) Proceedings of the Human Factors Society 34th Annual Meeting , 1990, Santa Monica, USA. pp. 1285-1289.