Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Oh, Kyong Eun, Joo, Soohyung and Park, Yong Hyun (2012): Which facets are easy to use and useful in accessing consumer health information on the web?: a pilot study. In: Proceedings of the 2012 iConference 2012. pp. 480-481. Available online