Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Miller, David S., Smith, John G. and Muller, Michael J. (1992): TelePICTIVE: Computer-Supported Collaborative GUI Design for Designers with Diverse Expertise. In: Mackinlay, Jock D. and Green, Mark (eds.) Proceedings of the 5th annual ACM symposium on User interface software and technology November 15 - 18, 1992, Monteray, California, United States. pp. 151-160. http://www.acm.org/pubs/articles/proceedings/uist/142621/p151-miller/p151-miller.pdf
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