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Jill Kliger


Publications by Jill Kliger (bibliography)

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Kliger, Jill, Swanberg, Deborah and Jain, Ramesh (1993): Concept Clustering in a Query Interface to an Image Database. In: Hudson, Scott E., Pausch, Randy, Zanden, Brad Vander and Foley, James D. (eds.) Proceedings of the 6th annual ACM symposium on User interface software and technology 1993, Atlanta, Georgia, United States. pp. 11-21. http://www.acm.org/pubs/articles/proceedings/uist/168642/p11-kliger/p11-kliger.pdf

The VIMSYS project provides environmental scientists with the ability to perform content-based querying over a database of satellite images. This paper describes the end-user query interface which facilitates identification of multiple object types, reduces emphasis on numerical data, and simplifies the use of numerous sets of parameters. To address these issues in a way that can be applied to similar databases, the end-user query interface utilizes abstract query structures called clusters, in addition to frames and links. We describe the requirements of the system, review commonly available query methods, discuss how the VIMSYS interface meets the needs of the audience, present user reaction to the prototype, and summarize other relevant details of VIMSYS.

© All rights reserved Kliger et al. and/or ACM Press

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Dayton, Tom, Barr, Bob, Burke, Pamela A., Cohill, Andrew M., Day, Mary Carol, Dray, Susan M., Ehrlich, Kate, Fitzsimmons, Lynne Axel, Henneman, Richard L., Hornstein, Susan B., Karat, John and Kliger, Jill (1993): Skills Needed by User-Centered Design Practitioners in Real Software Development Environments: Report on the CHI'92 Workshop. In ACM SIGCHI Bulletin, 25 (3) pp. 16-31.

User-centered design (UCD) of human-computer interfaces-including task flow and documentation-is gaining acceptance in software development organizations. But managers who want their organizations to start using UCD often do not know what characteristics to look for, in candidates for hiring or retraining to fill UCD roles; this article can help. It has the recommendations from participants in a CHI '92 conference workshop on this topic. The 16 workshop participants were UCD practitioners and managers from companies and a few universities across the United States, Canada, and Sweden. This article first describes some typical roles of UCD practitioners in software development organizations. There follows a list of attributes that UCD practitioners should have. Some attributes should be had by all practitioners, regardless of their subspecialties. The most important of those universal attributes are of three types: knowledge that can be acquired formally (e.g., of the human-computer interaction literature, cognitive processes, experimental design, rapid prototyping), skill that can be gotten from experience (e.g., estimating resources needed to do a job, commitment to users, understanding of the software development process, negotiating ability, enjoyment of working on teams, ability to really listen), and attributes that are harder to acquire (e.g., tenacity, flexibility). Every practitioner needs other characteristics as well, but their importances differ by the practitioners' subspecialties (e.g., a design team leader needs team management skills).

© All rights reserved Dayton et al. and/or ACM Press

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