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Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

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Herbert Jellinek


Publications by Herbert Jellinek (bibliography)

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Johnson, Walter, Jellinek, Herbert, Klotz Jr, Leigh, Rao, Ramana and Card, Stuart K. (1993): Bridging the Paper and Electronic Worlds: The Paper User Interface. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik and White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 507-512. Available online

Since its invention millenia ago, paper has served as one of our primary communications media. Its inherent physical properties make it easy to use, transport, and store, and cheap to manufacture. Despite these advantages, paper remains a second class citizen in the electronic world. In this paper, we present a new technology for bridging the paper and the electronic worlds. In the new technology, the user interface moves beyond the workstation and onto paper itself. We describe paper user interface technology and its implementation in a particular system called XAX.

© All rights reserved Johnson et al. and/or ACM Press

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Rao, Ramana, Card, Stuart K., Jellinek, Herbert, Mackinlay, Jock D. and Robertson, George G. (1992): The Information Grid: A Framework for Information Retrieval and Retrieval-Centered Applications. In: Mackinlay, Jock D. and Green, Mark (eds.) Proceedings of the 5th annual ACM symposium on User interface software and technology November 15 - 18, 1992, Monteray, California, United States. pp. 23-32. Available online

The Information Grid (InfoGrid) is a framework for building information access applications that provides a user interface design and an interaction model. It focuses on retrieval of application objects as its top level mechanism for accessing user information, documents, or services. We have embodied the InfoGrid design in an object-oriented application framework that supports rapid construction of applications. This application framework has been used to build a number of applications, some that are classically characterized as information retrieval applications, other that are more typically viewed as personal work tools.

© All rights reserved Rao et al. and/or ACM Press

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Jellinek, Herbert and Card, Stuart K. (1990): Powermice and User Performance. In: Carrasco, Jane and Whiteside, John (eds.) Proceedings of the ACM CHI 90 Human Factors in Computing Systems Conference 1990, Seattle, Washington,USA. pp. 213-220.

Claims of increased pointing speed by users and manufacturers of variable-gain mice ("powermice") have become rife. Yet, there have been no demonstrations of this claim, and theoretical considerations suggest it may not even be true. In this paper, the claim is tested. A search of the design spaced of powermice failed to find a design point that improved performance compared to a standard mouse. No setting for the gain for a constant-gain mouse was found that improved performance. No threshold setting for a variable gain mouse was found that improved performance. In fact, even gain and threshold combinations favored by powermouse enthusiasts failed to improve performance. It is suggested that the real source of enthusiasm for powermice is that users are willing to accept reduced pointing speed in return for a smaller desk footprint.

© All rights reserved Jellinek and and/or ACM Press

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