Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney HessUser Experience and Experience Design !
Ellis, Heidi J. C., Hislop, Gregory W. and Kowalczyk, Todd (2004): Towards an Information Assessment Framework for Use with the Semantic Web. In: ICEIS 2004 2004. pp. 447-450.
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