Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Ketter, Wolfgang, Batchu, Arun, Berosik, Gary and McCreary, Dan (2008): A semantic web architecture for advocate agents to determine preferences and facilitate decision making. In: Fensel, Dieter and Werthner, Hannes (eds.) Proceedings of the 10th International Conference on Electronic Commerce - ICEC 2008 August 19-22, 2008, Innsbruck, Austria. p. 10. Available online