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Douglas Pyle

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Douglas Pyle is "user experienced". Over the last 12 years he has led UX for web and hardware products, both in the US and Asia, at companies such as Google and Microsoft. He is also an Affiliate Faculty and board member in the Department of Human Centered Design & Engineering at the University of Washington


Publications by Douglas Pyle (bibliography)

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Pyle, Douglas (2014). Commentary on 'Contextual Design' by Karen Holtzblatt and Hugh R. Beyer

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Pyle, Douglas and Giff, Stephen (2003): Nonresponse Bias of Non-Native Speakers in Web-Based Research. In: Stephanidis, Constantine (ed.) International Conference on Human-Computer Interaction HCII June 22-27, 2003, Crete, Greece. . http://ux.douglaspyle.com/NonresponseBiasHCII.pdf

The use of web-based research methods for almost every type of customer and user research has grown significantly in recent years. The world wide nature of the internet allows for a broad and global visitor base for web sites, regardless of the “nationality” of the organization sponsoring the site or the primary language of the site content. In this paper we discuss the impact of nonresponse on the web research practitioner; specifically the tendency of non-native speakers to self-select, but not complete research studies, and the tendency of their responses to differ for that of the general population. We describe a post-hoc analysis of the recruiting and data-gathering from online usability studies and survey instruments on www.microsoft.com over the past year, as well as a high-level comparison of the responses of non-native and native speakers.

© All rights reserved Pyle and Giff and/or Lawrence Erlbaum Associates

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