Publication statistics

Pub. period:2000-2004
Pub. count:7
Number of co-authors:12


Number of publications with 3 favourite co-authors:

George Chin:
Laurian Hobby:
Daniel R. Dunlap:



Productive colleagues

Dennis C. Neale's 3 most productive colleagues in number of publications:

John M. Carroll:209
Mary Beth Rosson:142
D. Scott McCrickar..:27

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Dennis C. Neale


Publications by Dennis C. Neale (bibliography)

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Convertino, Gregorio, Neale, Dennis C., Hobby, Laurian, Carroll, John M. and Rosson, Mary Beth (2004): A laboratory method for studying activity awareness. In: Proceedings of the Third Nordic Conference on Human-Computer Interaction October 23-27, 2004, Tampere, Finland. pp. 313-322.

Many failures in long-term collaboration occur because of a lack of activity awareness. Activity awareness is a broad concept that involves awareness of synchronous and asynchronous interactions over extended time periods. We describe a procedure to evaluate activity awareness and collaborative activities in a controlled setting. The activities used are modeled on real-world collaborations documented earlier in a field study. We developed an experimental method to study these activity awareness problems in the laboratory. Participants worked on a simulated long-term project in the laboratory over multiple experimental sessions with a confederate, who partially scripted activities and probes. We present evidence showing that this method represents a valid model of real collaboration, based on participants' active engagement, lively negotiation, and awareness difficulties. We found that having the ability to define, reproduce, and systematically manipulate collaborative situations allowed us to assess the effect of realistic conditions on activity awareness in remote collaboration.

© All rights reserved Convertino et al. and/or ACM Press

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Neale, Dennis C., Carroll, John M. and Rosson, Mary Beth (2004): Evaluating computer-supported cooperative work: models and frameworks. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work 2004. pp. 112-121.

Evaluating distributed CSCW applications is a difficult endeavor. Frameworks and methodologies for structuring this type of evaluation have become a central concern for CSCW researchers. In this paper we describe the problems involved in evaluating remote collaborations, and we review some of the more prominent conceptual frameworks of group interaction that have driven CSCW evaluation in the past. A multifaceted evaluation framework is presented that approaches the problem from the relationships underlying joint awareness, communication, collaboration, coordination, and work coupling. Finally, recommendations for carrying out multifaceted evaluations of remote interaction are provided.

© All rights reserved Neale et al. and/or ACM Press

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Ganoe, Craig, Somervell, Jacob P., Neale, Dennis C., Isenhour, Philip, Carroll, John M., Rosson, Mary Beth and McCrickard, D. Scott (2003): Classroom BRIDGE: using collaborative public and desktop timelines to support activity awareness. In: Proceedings of the 16th annural ACM Symposium on User Interface Software and Technology November, 2-5, 2003, Vancouver, Canada. pp. 21-30.

Classroom BRIDGE supports activity awareness by facilitating planning and goal revision in collaborative, project-based middle school science. It integrates large-screen and desktop views of project times to support incidental creation of awareness information through routine document transactions, integrated presentation of awareness information as part of workspace views, and public access to subgroup activity. It demonstrates and develops an object replication approach to integrating synchronous and asynchronous distributed work for a platform incorporating both desktop and large-screen devices. This paper describes an implementation of these concepts with preliminary evaluation data, using timeline-based user interfaces.

© All rights reserved Ganoe et al. and/or ACM Press

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Carroll, John M., Neale, Dennis C., Isenhour, Philip, Rosson, Mary Beth and McCrickard, D. Scott (2003): Notification and awareness: synchronizing task-oriented collaborative activity. In International Journal of Human-Computer Studies, 58 (5) pp. 605-632.

People working collaboratively must establish and maintain awareness of one another's intentions, actions and results. Notification systems typically support awareness of the presence, tasks and actions of collaborators, but they do not adequately support awareness of persistent and complex activities. We analysed awareness breakdowns in use of our Virtual School system -- stemming from problems related to the collaborative situation, group, task and tool support -- to motivate the concept of activity awareness. Activity awareness builds on prior conceptions of social and action awareness, but emphasizes the importance of activity context factors like planning and coordination. This work suggests design strategies for notification systems to better support collaborative activity.

© All rights reserved Carroll et al. and/or Academic Press

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Carroll, John M., Chin, George, Rosson, Mary Beth and Neale, Dennis C. (2000): The Development of Cooperation: Five Years of Participatory Design in the Virtual School. In: Proceedings of DIS00: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2000. pp. 239-251.

During the past five years, our research group worked with a group of public school teachers to define, develop, and assess network-based support for collaborative learning in middle school physical science and high school physics. From the outset, we committed to a participatory design approach. This design collaboration has now existed far longer than is typical of participatory design endeavors, particularly in North America. The nature of our interactions, and in particular the nature of the role played by the teachers has changed significantly through the course of the project. We suggest that there may be a long-term developmental unfolding of roles and relationships in participatory design.

© All rights reserved Carroll et al. and/or ACM Press

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Dunlap, Daniel R., Neale, Dennis C. and Carroll, John M. (2000): Teacher Collaboration in a Networked Community. In Educational Technology & Society, 3 (3) .

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Isenhour, Philip L., Carroll, John M., Neale, Dennis C., Rosson, Mary Beth and Dunlap, Dan (2000): The Virtual School: An integrated collaborative environment for the classroom. In Educational Technology & Society, 3 (3) .

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