Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Fisher, Gene L., Busse, Dale E. and Wolber, David (1992): Adding Rule-Based Reasoning to a Demonstrational Interface Builder. In: Mackinlay, Jock D. and Green, Mark (eds.) Proceedings of the 5th annual ACM symposium on User interface software and technology November 15 - 18, 1992, Monteray, California, United States. pp. 89-97. http://www.acm.org/pubs/articles/proceedings/uist/142621/p89-fisher/p89-fisher.pdf